Collective Intelligence

Collective Intelligence

Denise Caron


“We need to feed our
minds .. not the machines”
Denise Caron


• Knowledge
• Networking
• Orchestration
• Social At Work

Denise Caron


Catch my
knowledge
if you can!

Denise Caron


5
Denise Caron

5%
INFORMATIVE • Data, Information • Records
Document Library • Documents • Files

95%
CONTEXTUAL / INEFFABLE • Experience • Commitment
Best Practice Library
• Thinking • Culture
• Competence • Deed

Denise Caron


Define “balance”

Denise Caron

Transactional Work:
routine processes
procedure based

Tacit Work:
Combination of
Insight,
experience
& context

Transformative
Work:
Physical inputs
& outputs
Denise Caron


80% Tacit
15% Transactional 5% Transformational

Denise Caron


Tacit knowledge is
the most valuable
form of knowledge.
Like love, it’s not
easy to find.

Denise Caron


My network follows me
everywhere I go!

Companies with access to the best networks not only outperform competitors
today, but have also the capacity to flexibly outperform them tomorrow.

Denise Caron


Let me in!

When you hire someone .. you hire their network
Denise Caron


I wish I was
Connected too!

Networks can work
smarter than the
individuals or firms that
are part of them.
Denise Caron


Evolution is fueled by ripples …
revolution is fueled by a splash!

Denise Caron


21
Denise Caron


22
Denise Caron


In 2007, in a rural Cambodian village
where homes lack electricity, the
night-time darkness is pierced by the
glow from $200 windup laptops that
children bring home from school.

Denise Caron


http://www.steve.museum/

30
Denise Caron


In Peebles Valley, a small rural
community in eastern South
Africa, they demonstrate how
tin cans could link the people
of this community with each
other, and the wider world.
http://www.turnpoint.net/wireless/cantennahowto.html
http://news.bbc.co.uk/1/hi/programmes/click_online/6646469.stm#3
Denise Caron


“Applications that harness network effects
to get better the more people use them”

TACIT SWARM

TAP IT!
Denise Caron


To be in a
network, you
have to show
yourself

Denise Caron

Openness is
what attracts
networks to you

Denise Caron


There is only one way to be in a
network, you have to engage
Denise Caron


… connecting individuals, ideas and information
with each other using digital networks …
Denise Caron


Office 2.0 is about
building communities
of practice, not of
interest
“It’s the difference
between the work life and
the personal life”
Denise Caron


… Is this what you imagine?
Denise Caron


60% of people use
social software
today for business
purposes

“40% use it for …
well you know!”

http://www-128.ibm.com/developerworks/blogs/page/jasnell?entry=blogging_ibm
http://terranova.blogs.com/terra_nova/2007/08/ibms-virtual-wo.html
Denise Caron

To start a network
you need to Who are
you?
introduce yourself!
What do
You know?
What do
you do?

Denise Caron

Sharing is the secret!

Denise Caron

MYTH #1
I am not that
interesting, no
one will read
my blog

MYTH #2
I’m sure
someone else
can do it
better than me!

Denise Caron


http://labs.live.com/photosynth/default.html

Denise Caron

TAG

TAG

TAG

TAG

TAG

TAG

TAG

TAG

Denise Caron

Encarta Britannica

Denise Caron


Discussion

What makes
Wikipedia #1?

Denise Caron


Instant
Messaging

Denise Caron


Don’t forget, it’s
about work!

Denise Caron


http://www.youtube.com/watch?v=7xAA71Ssids
Denise Caron


Each of them by
himself may not be of
good quality; but when
they all come together
it is possible that thy
may surpass –
collectively and as a
body, although not
individually – the quality
of the few best.
- Aristotle

Denise Caron


THE PEOPLE

Open and Transparent
Denise Caron


Born with the military technologies that were to
lead to analog, digital and virtual technologies
Denise Caron


Born with the analog and
astronautic technologies
Denise Caron


Born among analog technologies (telephone, TV),
witnessed and participated in the development of
digital technologies
Denise Caron


Born with the first generation of digital
technologies, witnessed and participated in the
development of networked technologies
Denise Caron


Born in the midst of new technologies

Denise Caron


The collective knowledge of your company’s people
combined is your best competitive advantage

Denise Caron

Inspired by many people whom I thank
for their vision and openness to share!

Denise Caron


Thanks to the People of the Information Highway

Denise Caron

Collective Intelligence

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