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C
B
donedesign ready to
deliver
feedback
7
In work
Delayed
[idle for n days]
Blk
PZ
D
E
A
B A
F
build deliver
D
WZ
Project 1
Project 2
Project 3
E
12
JG
PB
BMN
CD
WZ
JG
Project 5
C
MN
committed
Project 4
C
B
B A
Dominica DeGrandis
@dominicad
Kanban for DevOps & the Value of Lean Flow
Dominica DeGrandis
@dominicad
Saturday	
  Mornings	
  -­‐	
  before	
  
Dominica DeGrandis
@dominicad
Saturday	
  Mornings	
  -­‐	
  a3er	
  
Parkinson’s	
  Law	
  
“Work	
  expands	
  to	
  fill	
  the	
  2me	
  available	
  
for	
  its	
  comple2on.”	
  
	
   	
   	
   	
   	
   	
   	
   	
   	
  Cyril	
  Parkinson	
  
	
  
	
   	
   	
   	
   	
   	
   	
  	
  
Dominica’s	
  Hypothesis	
  
	
  
	
  
“Demand	
  increases	
  in	
  propor2on	
  to	
  	
  
the	
  ability	
  to	
  meet	
  the	
  demand.”	
  
	
  
	
   	
   	
   	
   	
   	
   	
   	
  	
  
	
   	
   	
   	
   	
   	
   	
   	
   	
  	
  
Dominica DeGrandis
@dominicad
Poll results from 500+ people across 55 countries:
“How does context switching impact your team?”
Dominica DeGrandis
@dominicad
Poll results from 500+ people across 55 countries:
“What is main cause of conflicting priorities for
your team?”
Puppet	
  Labs	
  2014	
  Devops	
  Report	
  
“While	
  we	
  suspected	
  job	
  sa2sfac2on	
  impacted	
  	
  
organiza2onal	
  performance,	
  we	
  were	
  surprised	
  	
  
to	
  see	
  that	
  job	
  sa2sfac2on	
  was	
  the	
  	
  
#1	
  predictor	
  of	
  organiza2onal	
  performance.”	
  
	
  
	
  	
  
hIps://puppetlabs.com/sites/default/files/2014-­‐state-­‐of-­‐devops-­‐report.pdf	
  
	
  
“Organiza2onal	
  health	
  will	
  one	
  day	
  
surpass	
  all	
  other	
  disciplines	
  in	
  
business	
  as	
  the	
  greatest	
  opportunity	
  
for	
  improvement.”	
  
	
  
	
   	
   	
   	
   	
   	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  Patrick	
  Lencioni	
  
	
  
	
  	
  
“Organiza2onal	
  health	
  will	
  one	
  day	
  
surpass	
  all	
  other	
  disciplines	
  in	
  
business	
  as	
  the	
  greatest	
  opportunity	
  
for	
  improvement.”	
  
	
  
	
   	
   	
   	
   	
   	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  Patrick	
  Lencioni	
  
	
  
	
  	
  
C
B
Portfolio Program
donedesign ready to
deliver
feedback
7
In work
Delayed
[idle for n days]
Blk
PZ
D
E
A
B A
F
build deliver
Displaced an
item now delayed
D
WZ
Project 1
Project 2
Project 3
E
12
JG
PB
B
CD
WZ
JG
Project 5
C
MN
committed
Project 4
C
B
B A
Dominica DeGrandis
@dominicad
A"ribu'on	
  to	
  Bernade"e	
  Dairo	
  –	
  Canadian	
  Govt	
  agency	
  in	
  Toronto	
  	
  
Dominica DeGrandis
@dominicad
Operations team work flow
ValidateDeliver ClosedDesign
Fires
Maintenance
	
  
Projects
Implement
	
  	
  
3
9
2
Improve	
  
CODB	
  
Fire	
  
Project	
  
Improvement
Investigate
Dominica DeGrandis
@dominicad
Unplanned
Unplanned	
  
Removing project work allows team to
focus on maintenance and improvements
ValidateDeliver ClosedDesign
Fires
Maintenance
	
  
Projects
Items in
backlog
remain
uncommitted
and un-
prioritized
until there is
capacity to
absorb them.
Implement
	
  	
  
Backlog
3
9
2
Improvement	
  
CODB	
  
Fire	
  
Project	
  
Improvement
Investigate
Dominica DeGrandis
@dominicad
Dominica DeGrandis
@dominicad
Product development team board
Dominica DeGrandis
@dominicad
Product development team board
.
Consider impacts to others.
	
  
When people cooperate, they need less
meetings, less rules, less resources.
Dominica DeGrandis
@dominicad
Ops team board
Enterprise Portfolio Board
Active
Projects
B
C
D
M
A
H
K
Work-item
types
F52
F
13
13
26
C B A
OperationsFinance SB Infrastructure
26 54
4
64
25
nextbacklog
F
N
D
E
63
Too big! G
32
PorNolio	
  
Program	
  
	
  	
  
OperaPons	
  
team	
  
	
  	
  
C
B
donedesign readyto
deliver
feedback
7
Inwork
Delayed
[idleforndays]
Blk
PZ
D
E
A
B A
F
build deliver
D
WZ
Project1
Project2
Project3
E
12
JG
PB
BMN
CD
WZ
JG
Project5
C
MN
committed
Project4
C
B
B A
Product	
  
Dev	
  team	
  
	
  	
  
Dominica DeGrandis
@dominicad
Risks & Issues board – a 3rd type of Kanban
Dominica DeGrandis
@dominicad
Risks & Issues board – Looking at cost of delay
Dominica DeGrandis
@dominicad
Risks & Issues board – prioritize by cost of delay
Improve collaboratively using models
Dominica DeGrandis
@dominicad
Cost of Delay
Kiwi Dial
Dominica DeGrandis
@dominicad
To	
  Do	
   Doing	
   Done	
  
A short prioritized list of things to do is a
beautiful thing.
Dominica DeGrandis
@dominicad
To	
  Do	
   Doing	
   Done	
  
How will your organization prioritize a short list
of things to do? What is the one metric that
matters most?
Value of Lean Flow approach:
clear priorities
fewer interruptions
	
  
Dominica DeGrandis
@dominicad
Kanban	
  for	
  DevOps	
  &	
  the	
  Value	
  of	
  Lean	
  Flow	
  

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LeanUX2015.KanbanforDevops