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Harassment Training
Delhindra/ chefqtrainer.blogspot.com
Delhindra/ chefqtrainer.blogspot.com
DEFINITION OF HARRASMENT
 Harassment covers a wide range of offensive behavior.
 It is commonly understood as behavior intended to disturb or
upset, and it is characteristically repetitive.
 In the legal sense, it is intentional behavior which is found
threatening or disturbing
Delhindra/ chefqtrainer.blogspot.com
WORKPLACE HARRASMENT
 Workplace harassment is any type of unwelcome action
toward an employee that leads to difficulty in performing
assigned tasks or causes the employee to feel he or she is
working in a hostile environment.
Delhindra/ chefqtrainer.blogspot.com
BASIS OF HARASSMENT
Harassment may be based on factors such as:
 Race
 Gender
 Culture
 Age
 Sexual orientation
 Religious preference
The basis of harassment can differ from one country to another
and from one social context to another.
Delhindra/ chefqtrainer.blogspot.com
FORMS OF HARASSMENT
Physical harassment:
 (sexual) violence or unwelcome physical contact such as
kissing or touching
Verbal harassment:
 Comments, offensive jokes, personal insults, derogatory
language
Non-verbal/Visual harassment:
 Staring, leering, whistling, threatening behavior, sexually
suggestive gestures, or ‘freezing’ somebody out
Delhindra/ chefqtrainer.blogspot.com
TYPES OF HARASSMENT
 SEXUAL HARASSMENT
 BULLYING
 STALKING
 RELIGIOUS HARASSMENT
 DISABILITY HARASSMENT
 INTERNET HARASSMENT
Delhindra/ chefqtrainer.blogspot.com
Delhindra/ chefqtrainer.blogspot.com
SEXUAL HARASSMENT at THE WORK PLACE
SEXUAL HARASSMENT
1. Misuse of sexual behavior
2. Request for sexual favors
3. Verbal statement or physical action or gesture that describes a sexual act,
4. Unwanted action of a sexual nature:
 The recipient has made it clear that the behavior is unwanted;
 The recipient feels humiliated, offended and/or intimidated by the
conduct;
 The perpetrator should have reasonably anticipated that the other person
would be offended, humiliated and/or intimidated by the conduct
Delhindra/ chefqtrainer.blogspot.com
FORMS OF SEXUAL HARASSMENT
Physical harassment
 includes unwelcome touching in a sexual manner such as kissing, patting,
pinching, glancing and staring with lust
Verbal harassment
 includes unwelcome comments about a person’s private life, body parts or
appearance, sexually suggestive jokes and comments
Gestural harassment
 includes sexually suggestive body language and/or gestures, repeated winks,
licking lips and gestures with fingers
Written or graphic harassment
 includes displays of pornographic materials, sexually explicit pictures, screen
savers or posters and harassment via emails and other modes of electronic
communication
Psychological/emotional harassment
 consists of persistent proposals and unwelcome requests, unwanted
invitations to go out on dates, insults, taunts and innuendos of a sexual nature
Delhindra/ chefqtrainer.blogspot.com
 A supervisor tells an employee in his department that she can have a raise
if she sleeps with him.
 Continuous sexual propositions to an employee even without directly tying
the employee’s response to a condition of employment.
 If an employee refuses a supervisor’s sexual advances which causes the
supervisor to negatively alter the employee’s working hours.
 Constant use of sexually provocative or obscene language.
 Physical touching? It Depends…….
Most physical touching claims are the kind that are obviously offensive in
places that are obviously off limits.
Name that Harassment
Delhindra/ chefqtrainer.blogspot.com
Delhindra/ chefqtrainer.blogspot.com
Delhindra/ chefqtrainer.blogspot.com
Delhindra/ chefqtrainer.blogspot.com
Unwanted conduct can be identified by the following
characteristics:
 The victim has explained that the conduct is unwanted,
 The victim feels humiliated, offended and/or intimidated by the
conduct, or
 The perpetrator has anticipated that the other person would be
offended, humiliated and/ or intimidated by the conduct.
Unwanted conduct is any behavior that is not requested or wanted
by the victim and that is considered inappropriate.
Unwanted conduct
Delhindra/ chefqtrainer.blogspot.com
Saying “Stop or No” to stop harassment
How to stop with some one harassing you
Delhindra/ chefqtrainer.blogspot.com
Addressing the Harassment
 Name the behavior and state that it is wrong
 Tell the person to stop contacting you.
 Voice your boundaries with someone you'll see often.
 Stop answering the person's calls, emails, and other messages
 Remove the person from your phone and social media accounts
Delhindra/ chefqtrainer.blogspot.com
Addressing the Harassment
Delhindra/ chefqtrainer.blogspot.com
Getting Help for Harassment
 Keep records of the harassment.
 Talk or report to the administration, your manager or Human
Resources at workplace.
Delhindra/ chefqtrainer.blogspot.com
CRIMINAL ACT
Sexual harassment is a crime triggered by formal complaint or charge,
under the Criminal Code. Accordingly, there has to be a complaint from
the victim or another party that is aware of the incident.
The Criminal Code covers the following forms of sexual harassment:
 Violence or threat of violence to have sexual intercourse
 Unpleasant conduct that violates the decency norm, such as
molestation, kissing, groping genital parts or the breast area
A victim of an immoral act has the right to press separate criminal and/or
civil charges against an alleged perpetrator.
Delhindra/ chefqtrainer.blogspot.com
Delhindra/ chefqtrainer.blogspot.com
Delhindra/ chefqtrainer.blogspot.com
BULLYING AT THE WORKPLACE
Workplace Bullying Definition
Workplace bullying means any behavior that is repeated over time,
systematic and directed towards an employee or a group of
employees.
A reasonable person, having regard to the circumstances, must
expect such behavior to victimize, humiliate, undermine or
threaten and to create a risk to health and safety
Delhindra/ chefqtrainer.blogspot.com
Workplace Bullying
Covert behavior that undermines, treats less favorably or
disempowers others is also bullying,
for example:
 Overloading a person with work
 Setting deadlines that are very difficultto meet or constantly
changing deadlines
 Setting tasks that are unreasonably beyond a person’s ability
 Ignoring or isolating a person
 Deliberately denying access to information, consultation or
resources
 Unfair treatment in relation to accessing workplace
entitlements, such as leave or training.
Delhindra/ chefqtrainer.blogspot.com
Workplace bullying does not include
 Reasonable action taken in a reasonable manner by an employer to
transfer, demote, discipline, counsel, retrench or dismiss an
employee
 A decision by an employer, based on reasonable grounds, not to
award or provide a promotion, transfer, or benefit in connection
with an employee’s employment
 Reasonable administrative action taken in a reasonable manner by
an employer in connection with an employee’s employment
Delhindra/ chefqtrainer.blogspot.com
Delhindra/ chefqtrainer.blogspot.com
Delhindra/ chefqtrainer.blogspot.com
HOW TO PREVENT HARASSMENT AT THE WORKPLACE
7 elements to prevent harassment:
1. A policy statement prohibiting harassment
2. A clear definition of what constitutes harassment
3. A complaints/grievance procedure
4. Disciplinary rules and penalties against the harasser and against
those who make false accusations
5. Protective and remedial measures for the victim
6. Promotional and education programs to explain the company policy
regarding harassment and to raise awareness of harassment and
adverse consequences for breach of the policy should be provided to
all employees, supervisors and managers of the company
7. Monitoring.
Delhindra/ chefqtrainer.blogspot.com
Delhindra/ chefqtrainer.blogspot.com
 Stress
 Discrimination ,workplace harassment and sexual harassment
can cause:
 Employees to be hurt emotionally
 Productivity to go down
 Absenteeism to go up
 Employees to be fearful of others
 Workplace morale to be reduced.
EFFECTS
Delhindra/ chefqtrainer.blogspot.com

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Harassment knowledge: www.chefqtrainer.blogspot.com

  • 2. Delhindra/ chefqtrainer.blogspot.com DEFINITION OF HARRASMENT  Harassment covers a wide range of offensive behavior.  It is commonly understood as behavior intended to disturb or upset, and it is characteristically repetitive.  In the legal sense, it is intentional behavior which is found threatening or disturbing
  • 3. Delhindra/ chefqtrainer.blogspot.com WORKPLACE HARRASMENT  Workplace harassment is any type of unwelcome action toward an employee that leads to difficulty in performing assigned tasks or causes the employee to feel he or she is working in a hostile environment.
  • 4. Delhindra/ chefqtrainer.blogspot.com BASIS OF HARASSMENT Harassment may be based on factors such as:  Race  Gender  Culture  Age  Sexual orientation  Religious preference The basis of harassment can differ from one country to another and from one social context to another.
  • 5. Delhindra/ chefqtrainer.blogspot.com FORMS OF HARASSMENT Physical harassment:  (sexual) violence or unwelcome physical contact such as kissing or touching Verbal harassment:  Comments, offensive jokes, personal insults, derogatory language Non-verbal/Visual harassment:  Staring, leering, whistling, threatening behavior, sexually suggestive gestures, or ‘freezing’ somebody out
  • 6. Delhindra/ chefqtrainer.blogspot.com TYPES OF HARASSMENT  SEXUAL HARASSMENT  BULLYING  STALKING  RELIGIOUS HARASSMENT  DISABILITY HARASSMENT  INTERNET HARASSMENT
  • 8. Delhindra/ chefqtrainer.blogspot.com SEXUAL HARASSMENT at THE WORK PLACE SEXUAL HARASSMENT 1. Misuse of sexual behavior 2. Request for sexual favors 3. Verbal statement or physical action or gesture that describes a sexual act, 4. Unwanted action of a sexual nature:  The recipient has made it clear that the behavior is unwanted;  The recipient feels humiliated, offended and/or intimidated by the conduct;  The perpetrator should have reasonably anticipated that the other person would be offended, humiliated and/or intimidated by the conduct
  • 9. Delhindra/ chefqtrainer.blogspot.com FORMS OF SEXUAL HARASSMENT Physical harassment  includes unwelcome touching in a sexual manner such as kissing, patting, pinching, glancing and staring with lust Verbal harassment  includes unwelcome comments about a person’s private life, body parts or appearance, sexually suggestive jokes and comments Gestural harassment  includes sexually suggestive body language and/or gestures, repeated winks, licking lips and gestures with fingers Written or graphic harassment  includes displays of pornographic materials, sexually explicit pictures, screen savers or posters and harassment via emails and other modes of electronic communication Psychological/emotional harassment  consists of persistent proposals and unwelcome requests, unwanted invitations to go out on dates, insults, taunts and innuendos of a sexual nature
  • 10. Delhindra/ chefqtrainer.blogspot.com  A supervisor tells an employee in his department that she can have a raise if she sleeps with him.  Continuous sexual propositions to an employee even without directly tying the employee’s response to a condition of employment.  If an employee refuses a supervisor’s sexual advances which causes the supervisor to negatively alter the employee’s working hours.  Constant use of sexually provocative or obscene language.  Physical touching? It Depends……. Most physical touching claims are the kind that are obviously offensive in places that are obviously off limits. Name that Harassment
  • 14. Delhindra/ chefqtrainer.blogspot.com Unwanted conduct can be identified by the following characteristics:  The victim has explained that the conduct is unwanted,  The victim feels humiliated, offended and/or intimidated by the conduct, or  The perpetrator has anticipated that the other person would be offended, humiliated and/ or intimidated by the conduct. Unwanted conduct is any behavior that is not requested or wanted by the victim and that is considered inappropriate. Unwanted conduct
  • 15. Delhindra/ chefqtrainer.blogspot.com Saying “Stop or No” to stop harassment How to stop with some one harassing you
  • 16. Delhindra/ chefqtrainer.blogspot.com Addressing the Harassment  Name the behavior and state that it is wrong  Tell the person to stop contacting you.  Voice your boundaries with someone you'll see often.  Stop answering the person's calls, emails, and other messages  Remove the person from your phone and social media accounts
  • 18. Delhindra/ chefqtrainer.blogspot.com Getting Help for Harassment  Keep records of the harassment.  Talk or report to the administration, your manager or Human Resources at workplace.
  • 19. Delhindra/ chefqtrainer.blogspot.com CRIMINAL ACT Sexual harassment is a crime triggered by formal complaint or charge, under the Criminal Code. Accordingly, there has to be a complaint from the victim or another party that is aware of the incident. The Criminal Code covers the following forms of sexual harassment:  Violence or threat of violence to have sexual intercourse  Unpleasant conduct that violates the decency norm, such as molestation, kissing, groping genital parts or the breast area A victim of an immoral act has the right to press separate criminal and/or civil charges against an alleged perpetrator.
  • 22. Delhindra/ chefqtrainer.blogspot.com BULLYING AT THE WORKPLACE Workplace Bullying Definition Workplace bullying means any behavior that is repeated over time, systematic and directed towards an employee or a group of employees. A reasonable person, having regard to the circumstances, must expect such behavior to victimize, humiliate, undermine or threaten and to create a risk to health and safety
  • 23. Delhindra/ chefqtrainer.blogspot.com Workplace Bullying Covert behavior that undermines, treats less favorably or disempowers others is also bullying, for example:  Overloading a person with work  Setting deadlines that are very difficultto meet or constantly changing deadlines  Setting tasks that are unreasonably beyond a person’s ability  Ignoring or isolating a person  Deliberately denying access to information, consultation or resources  Unfair treatment in relation to accessing workplace entitlements, such as leave or training.
  • 24. Delhindra/ chefqtrainer.blogspot.com Workplace bullying does not include  Reasonable action taken in a reasonable manner by an employer to transfer, demote, discipline, counsel, retrench or dismiss an employee  A decision by an employer, based on reasonable grounds, not to award or provide a promotion, transfer, or benefit in connection with an employee’s employment  Reasonable administrative action taken in a reasonable manner by an employer in connection with an employee’s employment
  • 27. Delhindra/ chefqtrainer.blogspot.com HOW TO PREVENT HARASSMENT AT THE WORKPLACE 7 elements to prevent harassment: 1. A policy statement prohibiting harassment 2. A clear definition of what constitutes harassment 3. A complaints/grievance procedure 4. Disciplinary rules and penalties against the harasser and against those who make false accusations 5. Protective and remedial measures for the victim 6. Promotional and education programs to explain the company policy regarding harassment and to raise awareness of harassment and adverse consequences for breach of the policy should be provided to all employees, supervisors and managers of the company 7. Monitoring.
  • 29. Delhindra/ chefqtrainer.blogspot.com  Stress  Discrimination ,workplace harassment and sexual harassment can cause:  Employees to be hurt emotionally  Productivity to go down  Absenteeism to go up  Employees to be fearful of others  Workplace morale to be reduced. EFFECTS

Editor's Notes

  1. Pelecehan mencakup berbagai perilaku ofensif. Hal ini umumnya dipahami sebagai perilaku yang dimaksudkan untuk mengganggu atau mengganggu, dan ini bersifat berulang-ulang.   Dalam pengertian hukum, ini adalah perilaku yang disengaja yang ditemukan mengancam atau mengganggu
  2. Pelecehan di tempat kerja adalah jenis tindakan yang tidak diinginkan terhadap a   karyawan yang menyebabkan kesulitan dalam melakukan tugas yang ditugaskan atau menyebabkan karyawan tersebut merasa berada di lingkungan yang tidak bersahabat.
  3. Tindakan yang tidak diinginkan dapat diidentifikasi dengan karakteristik sebagai berikut: 1) Korban telah menjelaskan bahwa perilaku tersebut tidak diinginkan, 2) Korban merasa terhina, tersinggung dan / atau terintimidasi oleh perilaku tersebut, atau 3) Pelaku telah mengantisipasi bahwa orang tersebut akan tersinggung, dipermalukan dan / atau diintimidasi oleh perilaku. Perilaku yang tidak diinginkan adalah perilaku yang tidak diminta atau diinginkan oleh korban dan hal itu dianggap tidak tepat.
  4. Criminal Code: KUHP
  5. Perilaku terselubung yang merongrong, memperlakukan kurang baik atau melemahkan orang lain juga menggertak, misalnya: • Membebani orang dengan pekerjaan; • Menetapkan tenggat waktu yang sangat sulit untuk dipenuhi atau terus berubah tenggat waktu; • Menetapkan tugas yang tidak masuk akal melebihi kemampuan seseorang; • Mengabaikan atau mengisolasi seseorang; • Sengaja menolak akses terhadap informasi, konsultasi atau sumber daya; • Perlakuan tidak adil sehubungan dengan mengakses hak tempat kerja, seperti cuti atau pelatihan.
  6. Workplace Bullying tidak meliputi: • Tindakan yang wajar dilakukan dengan cara yang wajar oleh majikan untuk mentransfer, menurunkan, mendisiplinkan, menasihati, mengurangi atau memberhentikan seorang karyawan; • Keputusan oleh pemberi kerja, berdasarkan alasan yang wajar, tidak memberikan penghargaan atau memberikan promosi, pengalihan, atau keuntungan sehubungan dengan pekerjaan karyawan; • Tindakan administratif yang wajar dilakukan dengan cara yang wajar oleh pemberi kerja sehubungan dengan pekerjaan karyawan
  7. Jelaskan A grievance procedure /prosedur pengaduaan adalah sarana penyelesaian sengketa internal antara karyawan dengan cara menyampaikan keluhannya. Dalam lingkungan perusahaan atau organisasi, proses ini biasanya melibatkan karyawan yg , perwakilan serikat pekerja dan anggota tim manajemen perusahaan.