2. Meaning of Supervision
• Gupta defines supervision as the activity that
involves overseeing the subordinates at work
to ensure they are working according to plans
and policies of the organization.
• It is a face to face contact between the
supervisor and his subordinates.
3. Definition of supervision
• Supervision is defined as guiding the activities
of the people who perform the work. It
includes:-
• Planning
• Organizing
• Directing and
• Controlling the work and activities of the
subordinates
4. Definition (ctd)
• Planning, organizing, directing and controlling
are termed as basic managerial functions
• Supervision also include unit task
accomplishment ; that is the supervisor is
responsible for the accomplishment of the
unit’s or department’s objectives through
others.
5. So…!what is its nature?
• The nature of supervision can be seen in the
following
• 1. Involves guiding the activities of the
subordinate to accomplish a given task
• 2. It includes planning, organizing, directing and
controlling the work and activities of the
employee.
• 3. It also includes the concept of unit task
accomplishment; that the supervisor is
responsible for accomplishing the unit’s
objectives
6. What are the supervisory functions?
• The supervisory functions include the
following:-
• Planning –setting annual objectives for your
unit
• Organizing- putting things in a working order
• Directing - instructing and providing directives
on how sth is to be done
• Controlling –monitoring the activities
7. Who is a supervisor?
• A supervisor is the member of management
who is responsible to perform the four
managerial functions as stated above.
• He/she is known by different names . Example
• Foreman
• Overseer
• Superintendent
• Section officer etc.
8. Who is a supervisor?
• He is a representative of management and a
key figure from the view point of the workers
• He/ she translates managerial plans into
actions
• He/she is a vital link between management
and the subordinates
9. Who are supervisors?
• Supervisors are all persons in authority , who
control the work of others. There fore the
head constable, the head clerk, the
headmaster, the collector, the head of unit or
department are all SUPERVISORS.
10. What is the position of the supervisor
in the organization?
• The position of the supervisor is very crucial.
He is known as the MAN IN THE MIDDLE
because he represents both management and
workers.
11. What are the responsibilities of the
Supervisor
• A supervisor is expected or responsible to
undertake the following responsibilities:-
• To plan work so that ensure and even and
steady flow
• To assign work to different individuals
according to their abilities
• To provide proper working conditions
• To enforce rules and regulations of the
organizations
12. What are the responsibilities of the
supervisor?
• To prescribe work methods and procedures
• to guide and train workers when need arises
• To communicate managerial policies and
decisions to workers
• To take workers suggestions and grievances to
the management
• To review quantity and quality performance
and to take corrective actions.
13. What are the functions of the
supervisor?
• Planning the work to be done
• Organizing the resources required for the
work to be done
• Staffing the units or departments; selection
and orientation of workers
• Maintaining discipline; by enforcing rules and
regulations of the organization
14. Students :What are the functions of
the supervisor? 1O Minutes
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15. Essential skills for supervision
• excellent interpersonal skills
• team building skills
• analytical and problem solving skills
• decision making skills
• effective verbal and listening communications
skills attention to detail and high level of
accuracy
16. Essential skills (ctd)
• very effective organizational skills
• effective written communications skills
• computer skills including the spread sheet and
word processing programs, and e-mail at a
highly proficient level
• stress management skills
• time management skills
17. Qualities of the supervisor
• knowledge of office administration and
organization
• knowledge of human resource management
and supervision
• ability to maintain a high level of accuracy in
preparing and entering information in the
required format or system
18. Assignment 1. for Group 1
• Suppose you have been invited by a firm X to
prepare the workloads of the Supervisor
(Head of Department ); what do you think
could be the workloads of the supervisor?
