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Social Media for the Arts
Agenda 
1. Why bother? 
2. How to do it? 
3. What to post? 
4. When to measure? 
5. Q&A 
DeVos Institute, October 2014
Strategy 
@devonvsmith
who’s your audience? 
how can you provide unique 
value to them? 
what do you 
want from them?
social media 
isn’t one-way 
communication.
social media 
doesn’t 
sell tickets.
social media 
isn’t 
a coupon.
social media 
is a 
conversation.
social media 
is cheap.
social media 
is transparent.
social media 
is social proof.
social media 
is self organizing. 
12
social media 
is pervasive.
14 
social media 
is real time.
how can the 
arts do it better?
creative 
content
personal 
relationships
experienced 
storytellers
5 Productivity Tips 
@devonvsmith
just listen.
21
plan ahead.
post signage.
ask for action.
enlist colleagues.
Social Platforms 
@devonvsmith
you typically start here. 
1.2 billion 
1.1 billion 
270 million 
225 million 
broad reach + 
images 
search engine + 
related videos 
real time + 
journalists 
quality images + 
narrow POV
and experiment with these. 
50 million 
70 million 
young demo + 
narrow POV 
behind scenes + 
craft projects 
+ 540 million enhances 
190 million 
search results 
connect 
professionals
ask questions.
use images.
use video.
use links.
use good news.
use tags.
use yourself.
use illustrations.
use the news.
use data.
Quality matters.
Use your bio.
Share a lifestyle.
Use what’s available.
Behind the scenes.
Provide props.
Show your progress.
Share the love.
Take a perspective.
Engage with fans.
Ask for support.
Re-post fans.
Ask for input.
Cross promote.
Run a contest.
Tag partners.
Make it easy.
Take it offline.
Use your brand.
Multiple voices.
Be playful.
Show your space.
Snapseed VSCOcam 
Tangent Vintique 
Diptic PicTwo 
Phonto Photolettering 
1. take photo 
2. apply filter 
3. combine 
4. add text
Twitter 
›❯ Character counts. 110 characters or less makes it easier for others to RT and add context. 
›❯ Mentions. @mention other influencers to build relationships with them. 
›❯ Favorites. Great to use as an introduction to yourself. 
›❯ Link location. Typically best after copy, and before the hashtag. 
›❯ Hashtags. No more than two. Typically not worth it to create your own. 
›❯ Multimedia. Tweets that include photos get 1.5x retweets compared to the average Tweet. 
›❯ Don’t bury the lead: Make your first four words count. That’s what people scan. 
›❯ Emotion. Show your enthusiasm and passion for your work, and your personal interests. 
›❯ RT in the service of a good cause. When used in moderation, it’s okay to ask for an RT. 
›❯ Time of day. Morning commute, lunch, end of the workday, late nights. 
›❯ Frequency. Several times per day, spaced out over time.
Measurement 
@devonvsmith
measure the 
fewest things 
possible.
facebook.
twitter.
rowfeeder.
iconosquare.
Questions? 
! 
slideshare.net/devonvsmith 
“Social media is like teen sex. 
Everyone wants to do it. 
Nobody knows how. 
When it’s finally done, there is 
surprise it’s not better.” 
- Avinash Kaushik, Google

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Social Media Strategies for Arts Organizations