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State and Directions of
Learning Analytics Adoption
(Second edition)
Dragan Gašević
@dgasevic
March 21, 2017
ISoTL, UBC
Vancouver, BC, Canada
Educational Landscape Today
Growing need for education
Active learning
Education defunding
Feedback loops between
students and instructors
are missing/weak!
LEARNING ANALYTICS
Learning
environment
Educators
Learners
Student
Information
Systems
Blogs
Videos/slides
Mobile
Search
Educators
Learners
Networks
Student
Information
Systems
Learning
environment
Blogs
Mobile
Search
Networks
Educators
Learners
Student
Information
Systems
Learning
environment
Videos/slides
CASE STUDIES
Student retention
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
70.00%
80.00%
90.00%
100.00%
Year 1 Year 2 Year 3 Year 4
Course Signals
No Course Signals
Arnold, K. E., & Pistilli, M. D. (2012, April). Course Signals at Purdue: Using learning analytics to increase student
success. In Proceedings of the 2nd International Conference on Learning Analytics and Knowledge (pp. 267-270).
Tanes, Z., Arnold, K. E., King, A. S., & Remnet, M. A. (2011). Using Signals for appropriate feedback: Perceptions and
practices. Computers & Education, 57(4), 2414-2422.
Can teaching be improved?
Wright, M. C., McKay, T., Hershock, C., Miller, K., & Tritz, J. (2014). Better Than Expected: Using Learning Analytics to
Promote Student Success in Gateway Science. Change: The Magazine of Higher Learning, 46(1), 28-34.
INSTITUTIONAL ADOPTION:
CURRENT STATE
Current state – Oz and Europe
http://sheilaproject.eu/http://he-analytics.com
Very few institution-wide
examples of adoption
Tsai, Y. S., & Gasevic, D. (2017). Learning analytics in higher education – challenges and policies: a review of eight learning
analytics policies. In Proceedings of the Seventh International Learning Analytics & Knowledge Conference (pp. 233-242).
Sophistication model
Siemens, G., Dawson, S., & Lynch, G. (2014). Improving the Quality and Productivity of the Higher Education Sector -
Policy and Strategy for Systems-Level Deployment of Learning Analytics. Canberra, Australia: Office of Learning and
Teaching, Australian Government. Retrieved from http://solaresearch.org/Policy_Strategy_Analytics.pdf
Sophistication model
Siemens, G., Dawson, S., & Lynch, G. (2014). Improving the Quality and Productivity of the Higher Education Sector -
Policy and Strategy for Systems-Level Deployment of Learning Analytics. Canberra, Australia: Office of Learning and
Teaching, Australian Government. Retrieved from http://solaresearch.org/Policy_Strategy_Analytics.pdf
Adoption challenge
Leadership for strategic
implementation & monitoring
Lack of leadership
Bought an analytics product.
Analytics box ticked!
Leadership challenge
Leadership challenge
Adoption challenge
Equal engagement with
different stakeholders
Adoption challenge
Training opportunities
to use learning analytics
Adoption challenge
Policies for
learning analytics practice
What’s necessary to
move forward?
DIRECTIONS
Data – Model – Transformation
Barton, D., & Court, D. (Oct 2012). Making Advanced Analytics Work for You. Harvard Business Review, 79-83,
https://hbr.org/2012/10/making-advanced-analytics-work-for-you/ar/1
Data – Model – Transformation
Creative data sourcing
Gašević, D., Dawson, S., Pardo, A. (2016). How do we start? State and Directions of Learning Analytics Adoption.
Oslo, Norway: International Council for Open and Distance Education. http://bit.ly/icde_la_16
Social networks are everywhere
Gašević, D., Zouaq, A., Jenzen, R. (2013). ‘Choose your Classmates, your GPA is at Stake!’ The Association of Cross-
Class Social Ties and Academic Performance. American Behavioral Scientist, 57(10), 1459–1478.
Data – Model – Transformation
Creative data sourcing
Necessary IT support
Gašević, D., Dawson, S., Pardo, A. (2016). How do we start? State and Directions of Learning Analytics Adoption.
Oslo, Norway: International Council for Open and Distance Education. http://bit.ly/icde_la_16
Awareness of limitations and
challenging assumptions
Kovanović, V., Gašević, D., Dawson, S., Joksimović, S., Baker, R. (2015). Does Time-on-task Estimation Matter?
Implications on Validity of Learning Analytics Findings. Journal of Learning Analytics, 2(3), 81-110.
Data – Model – Transformation
Question-driven, not data-driven
Gašević, D., Dawson, S., Pardo, A. (2016). How do we start? State and Directions of Learning Analytics Adoption.
Oslo, Norway: International Council for Open and Distance Education. http://bit.ly/icde_la_16
Field of research and practice
Gašević, D., Kovanović, V., & Joksimović, S. (2017). Piecing the Learning Analytics Puzzle: A Consolidated Model of a
Field of Research and Practice. Learning: Research and Practice, 3(2), in press. doi:10.1080/23735082.2017.1286142
Learning analytics is about
learning
Gašević, D., Dawson, S., Siemens, G. (2015). Let’s not forget: Learning analytics are about learning. TechTrends,
59(1), 64-71.
One size fits all does not work in
learning analytics
Gašević, D., Dawson, S., Rogers, T., Gašević, D. (2016). Learning analytics should not promote one size fits all: The effects
of course-specific technology use in predicting academic success. The Internet and Higher Education, 28, 68–84.
Learning context
Instructional conditions shape
learning analytics results
Learner agency
Jovanović, J., Gašević, D., Dawson, S., Pardo, A., & Mirriahi, N. (2017). Learning analytics to unveil learning strategies in a
flipped classroom. The Internet and Higher Education, 33, 74-85.
More time online does not
always mean better learning
Data – Model – Transformation
Gašević, D., Dawson, S., Pardo, A. (2016). How do we start? State and Directions of Learning Analytics Adoption.
Oslo, Norway: International Council for Open and Distance Education. http://bit.ly/icde_la_16
Systemic Adoption Model
Colvin, C., et al. (2015). Student retention and learning analytics: A snapshot of Australian practices and a framework
for advancement. Sydney: Australian Office for Learning and Teaching.
Strategic capability
Colvin, C., et al. (2015). Student retention and learning analytics: A snapshot of Australian practices and a framework
for advancement. Sydney: Australian Office for Learning and Teaching.
Solution-focused Model
Colvin, C., et al. (2015). Student retention and learning analytics: A snapshot of Australian practices and a framework
for advancement. Sydney: Australian Office for Learning and Teaching.
Process-focused Model
Colvin, C., et al. (2015). Student retention and learning analytics: A snapshot of Australian practices and a framework
for advancement. Sydney: Australian Office for Learning and Teaching.
Data – Model – Transformation
Inclusive approaches to adoption
Gašević, D., Dawson, S., Pardo, A. (2016). How do we start? State and Directions of Learning Analytics Adoption.
Oslo, Norway: International Council for Open and Distance Education. http://bit.ly/icde_la_16
What do students want?
Representation on committees
Student expectation of learning analytics
Focus group interviews
Whitelock-Wainwright, A., Gašević, D., & Tejeiro, R. (2017). What do students want?: towards an instrument for
students' evaluation of quality of learning analytics services. In Proceedings of the Seventh International Learning
Analytics & Knowledge Conference (pp. 368-372).
Expert’s perspective to LA policy
importance ease
privacy & transparency
privacy & transparency
risks & challenges
risks & challenges
roles & responsibilities (of all stakeholders)
roles & responsibilities (of all stakeholders)
objectives of LA (learner and teacher support)
objectives of LA (learner and teacher support)
data management
data management
research & data analysis
research & data analysis
3.79 3.79
6.03 6.03
r = 0.66
Learning analytics purposes
Quality, equity, personalized feedback,
coping with scale, student experience,
skills, and efficiency
The University of Edinburgh (2017). Learning Analytics Policy,
http://www.ed.ac.uk/academic-services/projects/learning-analytics-policy
Data – Model – Transformation
Inclusive approaches to adoption
Analytics tools for non-statistics experts
Gašević, D., Dawson, S., Pardo, A. (2016). How do we start? State and Directions of Learning Analytics Adoption.
Oslo, Norway: International Council for Open and Distance Education. http://bit.ly/icde_la_16
Visualizations can be harmful
Corrin, L., & de Barba, P. (2014). Exploring students’ interpretation of feedback delivered through learning
analytics dashboards. In Proceedings of the ascilite 2014 conference (pp. 629-633). ascilite.
Students don’t perceive
dashboards as feedback
Pardo, A., Jovanovic, J. Dawson, S., Gasevic, D. (in preparation). Using Learning Analytics to Scale the Provision of
Personalised Feedback.
Data – Model – Transformation
Participatory design of analytics tools
Analytics tools for non-statistics experts
Develop capabilities to exploit (big) data
Gašević, D., Dawson, S., Pardo, A. (2016). How do we start? State and Directions of Learning Analytics Adoption.
Oslo, Norway: International Council for Open and Distance Education. http://bit.ly/icde_la_16
Marr, B. (Oct 2015). Forget Data Scientists - Make Everyone Data Savvy,
http://www.datasciencecentral.com/m/blogpost?id=6448529%3ABlogPost%3A337288
FINAL REMARKS
Rhetoric of
simplistic technological fixes
is unproductive
Embracing complexity of
educational systems
Capacity development
Multidisciplinary teams in
institutions critical
Ethical and privacy consideration
Development of data privacy agency
Prinsloo, P., & Slade, S. (2015). Student privacy self-management: implications for learning analytics. In Proceedings of
the Fifth International Conference on Learning Analytics And Knowledge (pp. 83-92). ACM.
Sclater, N. (2014). Code of practice for learning analytics: A literature review of the ethical and legal issues.
http://repository.jisc.ac.uk/5661/1/Learning_Analytics_A-_Literature_Review.pdf
Development of
analytics culture
Manyika, J. et al. (2011). Big Data: The Next Frontier for Innovation, Competition, and Productivity. McKinsey
Global Institute, http://goo.gl/Lue3qs
Thank you!

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State and Directions of Learning Analytics Adoption (Second edition)

  • 1. State and Directions of Learning Analytics Adoption (Second edition) Dragan Gašević @dgasevic March 21, 2017 ISoTL, UBC Vancouver, BC, Canada
  • 2. Educational Landscape Today Growing need for education Active learning Education defunding
  • 3. Feedback loops between students and instructors are missing/weak!
  • 9. Student retention 0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00% 90.00% 100.00% Year 1 Year 2 Year 3 Year 4 Course Signals No Course Signals Arnold, K. E., & Pistilli, M. D. (2012, April). Course Signals at Purdue: Using learning analytics to increase student success. In Proceedings of the 2nd International Conference on Learning Analytics and Knowledge (pp. 267-270).
  • 10. Tanes, Z., Arnold, K. E., King, A. S., & Remnet, M. A. (2011). Using Signals for appropriate feedback: Perceptions and practices. Computers & Education, 57(4), 2414-2422. Can teaching be improved?
  • 11. Wright, M. C., McKay, T., Hershock, C., Miller, K., & Tritz, J. (2014). Better Than Expected: Using Learning Analytics to Promote Student Success in Gateway Science. Change: The Magazine of Higher Learning, 46(1), 28-34.
  • 13. Current state – Oz and Europe http://sheilaproject.eu/http://he-analytics.com
  • 14. Very few institution-wide examples of adoption Tsai, Y. S., & Gasevic, D. (2017). Learning analytics in higher education – challenges and policies: a review of eight learning analytics policies. In Proceedings of the Seventh International Learning Analytics & Knowledge Conference (pp. 233-242).
  • 15. Sophistication model Siemens, G., Dawson, S., & Lynch, G. (2014). Improving the Quality and Productivity of the Higher Education Sector - Policy and Strategy for Systems-Level Deployment of Learning Analytics. Canberra, Australia: Office of Learning and Teaching, Australian Government. Retrieved from http://solaresearch.org/Policy_Strategy_Analytics.pdf
  • 16. Sophistication model Siemens, G., Dawson, S., & Lynch, G. (2014). Improving the Quality and Productivity of the Higher Education Sector - Policy and Strategy for Systems-Level Deployment of Learning Analytics. Canberra, Australia: Office of Learning and Teaching, Australian Government. Retrieved from http://solaresearch.org/Policy_Strategy_Analytics.pdf
  • 17. Adoption challenge Leadership for strategic implementation & monitoring
  • 18. Lack of leadership Bought an analytics product. Analytics box ticked!
  • 21. Adoption challenge Equal engagement with different stakeholders
  • 26. Data – Model – Transformation Barton, D., & Court, D. (Oct 2012). Making Advanced Analytics Work for You. Harvard Business Review, 79-83, https://hbr.org/2012/10/making-advanced-analytics-work-for-you/ar/1
  • 27. Data – Model – Transformation Creative data sourcing Gašević, D., Dawson, S., Pardo, A. (2016). How do we start? State and Directions of Learning Analytics Adoption. Oslo, Norway: International Council for Open and Distance Education. http://bit.ly/icde_la_16
  • 28. Social networks are everywhere Gašević, D., Zouaq, A., Jenzen, R. (2013). ‘Choose your Classmates, your GPA is at Stake!’ The Association of Cross- Class Social Ties and Academic Performance. American Behavioral Scientist, 57(10), 1459–1478.
  • 29. Data – Model – Transformation Creative data sourcing Necessary IT support Gašević, D., Dawson, S., Pardo, A. (2016). How do we start? State and Directions of Learning Analytics Adoption. Oslo, Norway: International Council for Open and Distance Education. http://bit.ly/icde_la_16
  • 30. Awareness of limitations and challenging assumptions Kovanović, V., Gašević, D., Dawson, S., Joksimović, S., Baker, R. (2015). Does Time-on-task Estimation Matter? Implications on Validity of Learning Analytics Findings. Journal of Learning Analytics, 2(3), 81-110.
  • 31. Data – Model – Transformation Question-driven, not data-driven Gašević, D., Dawson, S., Pardo, A. (2016). How do we start? State and Directions of Learning Analytics Adoption. Oslo, Norway: International Council for Open and Distance Education. http://bit.ly/icde_la_16
  • 32.
  • 33. Field of research and practice Gašević, D., Kovanović, V., & Joksimović, S. (2017). Piecing the Learning Analytics Puzzle: A Consolidated Model of a Field of Research and Practice. Learning: Research and Practice, 3(2), in press. doi:10.1080/23735082.2017.1286142
  • 34. Learning analytics is about learning Gašević, D., Dawson, S., Siemens, G. (2015). Let’s not forget: Learning analytics are about learning. TechTrends, 59(1), 64-71.
  • 35. One size fits all does not work in learning analytics
  • 36. Gašević, D., Dawson, S., Rogers, T., Gašević, D. (2016). Learning analytics should not promote one size fits all: The effects of course-specific technology use in predicting academic success. The Internet and Higher Education, 28, 68–84. Learning context Instructional conditions shape learning analytics results
  • 37. Learner agency Jovanović, J., Gašević, D., Dawson, S., Pardo, A., & Mirriahi, N. (2017). Learning analytics to unveil learning strategies in a flipped classroom. The Internet and Higher Education, 33, 74-85. More time online does not always mean better learning
  • 38. Data – Model – Transformation Gašević, D., Dawson, S., Pardo, A. (2016). How do we start? State and Directions of Learning Analytics Adoption. Oslo, Norway: International Council for Open and Distance Education. http://bit.ly/icde_la_16
  • 39. Systemic Adoption Model Colvin, C., et al. (2015). Student retention and learning analytics: A snapshot of Australian practices and a framework for advancement. Sydney: Australian Office for Learning and Teaching.
  • 40. Strategic capability Colvin, C., et al. (2015). Student retention and learning analytics: A snapshot of Australian practices and a framework for advancement. Sydney: Australian Office for Learning and Teaching.
  • 41. Solution-focused Model Colvin, C., et al. (2015). Student retention and learning analytics: A snapshot of Australian practices and a framework for advancement. Sydney: Australian Office for Learning and Teaching.
  • 42. Process-focused Model Colvin, C., et al. (2015). Student retention and learning analytics: A snapshot of Australian practices and a framework for advancement. Sydney: Australian Office for Learning and Teaching.
  • 43. Data – Model – Transformation Inclusive approaches to adoption Gašević, D., Dawson, S., Pardo, A. (2016). How do we start? State and Directions of Learning Analytics Adoption. Oslo, Norway: International Council for Open and Distance Education. http://bit.ly/icde_la_16
  • 44. What do students want? Representation on committees Student expectation of learning analytics Focus group interviews Whitelock-Wainwright, A., Gašević, D., & Tejeiro, R. (2017). What do students want?: towards an instrument for students' evaluation of quality of learning analytics services. In Proceedings of the Seventh International Learning Analytics & Knowledge Conference (pp. 368-372).
  • 45. Expert’s perspective to LA policy importance ease privacy & transparency privacy & transparency risks & challenges risks & challenges roles & responsibilities (of all stakeholders) roles & responsibilities (of all stakeholders) objectives of LA (learner and teacher support) objectives of LA (learner and teacher support) data management data management research & data analysis research & data analysis 3.79 3.79 6.03 6.03 r = 0.66
  • 46. Learning analytics purposes Quality, equity, personalized feedback, coping with scale, student experience, skills, and efficiency The University of Edinburgh (2017). Learning Analytics Policy, http://www.ed.ac.uk/academic-services/projects/learning-analytics-policy
  • 47. Data – Model – Transformation Inclusive approaches to adoption Analytics tools for non-statistics experts Gašević, D., Dawson, S., Pardo, A. (2016). How do we start? State and Directions of Learning Analytics Adoption. Oslo, Norway: International Council for Open and Distance Education. http://bit.ly/icde_la_16
  • 48. Visualizations can be harmful Corrin, L., & de Barba, P. (2014). Exploring students’ interpretation of feedback delivered through learning analytics dashboards. In Proceedings of the ascilite 2014 conference (pp. 629-633). ascilite.
  • 49. Students don’t perceive dashboards as feedback Pardo, A., Jovanovic, J. Dawson, S., Gasevic, D. (in preparation). Using Learning Analytics to Scale the Provision of Personalised Feedback.
  • 50. Data – Model – Transformation Participatory design of analytics tools Analytics tools for non-statistics experts Develop capabilities to exploit (big) data Gašević, D., Dawson, S., Pardo, A. (2016). How do we start? State and Directions of Learning Analytics Adoption. Oslo, Norway: International Council for Open and Distance Education. http://bit.ly/icde_la_16
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  • 53. Rhetoric of simplistic technological fixes is unproductive
  • 56. Ethical and privacy consideration Development of data privacy agency Prinsloo, P., & Slade, S. (2015). Student privacy self-management: implications for learning analytics. In Proceedings of the Fifth International Conference on Learning Analytics And Knowledge (pp. 83-92). ACM.
  • 57. Sclater, N. (2014). Code of practice for learning analytics: A literature review of the ethical and legal issues. http://repository.jisc.ac.uk/5661/1/Learning_Analytics_A-_Literature_Review.pdf
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