After 15 years in the IT industry, I've discovered that the single biggest contributor to success is effective communication. In this situation, I'll describe lessons I've learned about how to improve communication and how to increase the chance of high customer satisfaction.
9. Status Report This week’s accomplishments Next week’s goals Issues Sample status report
10. Performance reviews Short-term project: End of project Long-term project: Every 3 months Bring notes from last meeting Brag about accomplishments Solicit honest feedback Take notes. Keep notes nearby.
11. Review Meet key people early Daily Stand-up Status Reports Meet regularly Don't be afraid of your manager
21. Improve your written communication skills Spell and Grammar check Assume everything you write is public Be concise Avoid jargon Active voice “Elements of Style”by Strunk & White
22. Goals of effective communication Early feedback Frequent feedback Verify understanding Be Inclusive Keep it professional Fear Not!