My keynote talk at DEVCO K-DAY in Brussels 3rd February 2011

1. Raising all the ships on the sea David Gurteen Gurteen Knowledge The future of learning and collaborative work

3. Sharing

4. Tragedy of the commons Depletion comes with use

5. Cornucopia of the commons Abundance comes with use

6. Standing upon the shoulders of giants If I have seen further than others, it is by standing upon the shoulders of giants. Sir Isaac Newton

7. We all need to raise the ships on the sea By contributing to the commons: blog, tweet, wikipedia, quora, articles, forums, talks

8. Learning

9. Kindling the fire The mind isn’t a vessel to be filled, it’s a fire to be kindled. Plutarch

10. Conversation is a powerful learning tool Conversation is the most powerful learning technology ever invented. Jay Cross, Informal Learning

11. We understand the world through conversation For all our knowledge, we have no idea what we're talking about. We don't understand what's going on in our business, our market, and our world. KM shouldn’t be about helping us to know more. It should be about helping us to understand . So, how do we understand things? It's through stories that we understand how the world works. David Weinberger The Cluetrain Manifesto

12. Collaboration

14. We need to work together An innovative, healthy organization requires that we work with people rather than do things to them . Alfie Kohn

17. If we don’t reward what do we do?

19. Bob Buckman Our approach to KM is far more than stick or carrot. "Knowledge Sharing is your job. Do it!" As a reward you may keep your job.

21. Love what you do Loving what you do is a more powerful motivator than any goody including money. Alfie Kohn

22. Autonomy

23. The Power of Positive Deviance Positive Deviance is an approach to instigating behavioral and social change

24. The Vietnam Story At the start of the pilot 64% of children in the pilot villages were malnourished . At the end of the two year pilot, malnutrition fell by 85%. Credit: Flickr Sondra Stewart

27. The Future The best way to predict the future is to create it. Peter Drucker

28. www.gurteen.com David GURTEEN Gurteen Knowledge Fleet, United Kingdom Tel: +44 7774 178 650 Email: david.gurteen@gurteen.com

29. Some slides that I did not use that you might enjoy or find useful

33. No grand plans We should be focused on real, tangible intractable problems not aspirational goals. We should deal pragmatically with the evolutionary possibilities of the present rather then seeking idealistic solutions. Dave Snowden

34. Emerging a slightly different person The kind of conversation I’m interested in is one in which you start with a willingness to emerge a slightly different person. Theodore Zeldin

35. It is practice that advances knowledge It is easier to act your way into a new way of thinking than think your way into a new way of acting Jenny & Monique Sternin

36. We must become the change We must become the change we want to see in the world. Mahatma Gandhi

37. Conversation is our most effective KM tool Our most effective KM tool is conversation. The words we choose, the questions we ask, and the metaphors we use to explain ourselves, are what determine our success in creating new knowledge as well as sharing that knowledge with each other. Nancy Dixon Common Knowledge Associates

38. On being taught Personally I'm always ready to learn, although I do not always like being taught. Sir Winston Churchill

39. Conversation is creative Conversation is a meeting of minds with different memories and habits. When minds meet, they don't just exchange facts: they transform them, reshape them, draw different implications from them, engage in new trains of thought. Conversation doesn't just reshuffle the cards: it creates new cards. Theodore Zeldin Conversation