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a critical planning session for the Australian wine industry – 2-Nov-12

Consumer research excerpts presented by:

David Holderness:
Global Insights Manager
35 years of unprecedented growth:




               Exceptional consumption in AU
        surplus production in some markets, and deficit in others....




             11% YOY growth in export industry
    (62% of total AU disposals. 42% of industry’s revenue)

                                                                        CBA Commodities Report June 2011
Australia in a nutshell....
                                  Good supply factor
                                  quality, value, varietal choice


                           Flexible winemaking practices
                            leeway for winemakers to try new things


                             Strong identifiable brands
 few restrictions on grape variety, yield or region = interesting wines, tradition + new thinking

            Strong infrastructure of viticulturists & winemakers
           little regulatory rigidity like Europe & genuine unity within AU wine sector




        Some exciting new insights from our consumer research!


                                                                                                    Austrade Wine Overview
Commonwealth Bank of Australia: Global Markets Research, June 2011
Our international tourists tell a good
story.....
              12% of visitors have visited a winery here
                 (c. 670k people – average annual growth of 3.4% over 10 years)



                                        YE June 2012:
UK: 114k , China 70k, USA 63k, NZ 47k, Singapore 46k visitors.........


               Mainly holiday (52%) but also VFR (28%)




  They spend almost $7k per trip (compared to $5k av int’l spend)


                                                                                  IVS: YE June 2012
UK and USA are key & massive China growth
(Top 10 source markets over 10 years)

          YE June 2002        YE June 2007     YE June 2012
     1 United Kingdom     United Kingdom     United Kingdom
     2 New Zealand        USA                China
     3 USA                New Zealand        USA
     4 Singapore          Japan              New Zealand
     5 Japan              Singapore          Singapore
     6 Germany            Korea              Malaysia
     7 Malaysia           Germany            Korea
     8 Scandinavia        China              Japan
     9 Canada             Canada             Canada
    10 Netherlands        Malaysia           Germany

                                                              IVS: YE June 2012
Domestically it’s a smaller share
(but still big).....
        75.1m Australians took overnight trips in YE June 2012


     2.4m (3%) of these overnight trips included ‘visiting wineries’
                   (average annual growth of 2.1% over 10 years)


       Last 10 years: over 10% growth in Business traveller
          day trippers who visited wineries (now 104k day trips)




 Domestic tourists (who visit wineries) spend almost $700 per trip


                                                                       NVS: YE June 2012
So what have we
recently learned about consumers??
Food & wine is 4th in top 5 triggers

1.   Safe and secure destination
2.   Value for money
3.   World class beauty & natural environments
4. Good food, wine local cuisine & produce
5. Friendly & open citizens, local hospitality
6. Family friendly destination
7. Rich history & heritage
...
16


              Especially for Japan China, UK & Germany



                                                   BDA Marketing: Consumer Demand Project Oct 2012
Most                            Least
important                       important
            BDA Marketing: Consumer Demand Project Oct 2012
The importance of food & wine is clear... but
our positioning isn’t
                                                     Factor Importance vs. Association with Australia
                                                    Importance Ranking (top 1) and Association with Australia
                                                                            Derived by BDA from CDP Survey

                                  60
                                                                                                             World class beauty and natural environments
                                         Different and interesting local wildlife
                                  55

                                                                      A range of quality                                                        Safe & secure
     Association with Australia




                                  50                               accommodation options

                                                                                                Spectacular coastal scenery
                                  45    Clean cities / good road infrastructure
                                                                                                                                        Family friendly
                                                                                                       Great swimming beaches
                                  40 The best in luxury accommodation and facilities                                 Friendly and open citizens
                                       Good leisure activities
                                                                 Flights with no stop-overs
                                                                                                               Native or cultural heritage or activities
                                  35

                                                            Ease of obtaining visa                                         Good food, wine, local
                                  30 Great shopping                                                                        cuisine and produce
                                                                      Romantic destination

                                  25                                                                                                           Value for money

                                                                                                                                 Rich history and heritage
                                  20
                                        19 18 17 16 15 14 13 12 11 10                              9     8       7     6     5      4      3    2     1    0
                                                                            Importance Ranking

     Axes calculated as the mean x and y values                                                     ‘Barriers’                   ‘Triggers’
Australia’s Food & Wine rank improves after visiting
Association
   Rank




              IDN   NZL SNG    MYS    KOR    JPN      CHN IND        GER     USA        UK


                              Total         Visited    Not visited
                                                                      BDA Marketing: Consumer Demand Project Oct 2012
Unclear positioning sees F&W play a
‘support role’ to other AU experiences




      Forced ranking of all 7 AU Experiences (which all perform well)

                                                                TNS: Experiences Research 2010
So far we can see that wine:
... is an important driver of tourism

... has varied perceptions / associations (especially
    among those who haven’t been to AU)

... has a (currently) unclear positioning

... stacks up in terms of quality (say those who
    have visited)
Elsewhere we’ve seen that
• Tourists are ‘buying an anecdote’ when they
  travel
• The more unique the better
• Nothing more unique than the Australia’s top
  performing:
  – world class beauty and nature
  – spectacular coastal scenery
  – great swimming beaches
Reward awaits those who adapt.....




Christie's Chinese translations for 61 chateaux in the 1855 classification producing Bordeaux
Innovation... Rejuvenation... ‘Living Billboard’




Banrock Station’s innovation in London’s Westfield
Technology to facilitate discovery




Snooth’s iPhone app: search, discover, map etc.
Keep an eye
out for:
www.tourism.australia.com/insights
TA has a collection of assets to assist:
 Noosa International Food & Wine Festival pilot:

 •   Event promotion video:   http://youtu.be/mUnB4qqgRqo


 •   Seafood afloat trail:    http://youtu.be/Fs_8RI0NQ1M




 More Event Partnership info:          www.tourism.australia.com/eventpartnership.


 Tourism Australia Image Gallery:     www.images.australia.com
Thank you

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Wine & Tourism - exploring the potential

  • 1. a critical planning session for the Australian wine industry – 2-Nov-12 Consumer research excerpts presented by: David Holderness: Global Insights Manager
  • 2.
  • 3. 35 years of unprecedented growth: Exceptional consumption in AU surplus production in some markets, and deficit in others.... 11% YOY growth in export industry (62% of total AU disposals. 42% of industry’s revenue) CBA Commodities Report June 2011
  • 4. Australia in a nutshell.... Good supply factor quality, value, varietal choice Flexible winemaking practices leeway for winemakers to try new things Strong identifiable brands few restrictions on grape variety, yield or region = interesting wines, tradition + new thinking Strong infrastructure of viticulturists & winemakers little regulatory rigidity like Europe & genuine unity within AU wine sector Some exciting new insights from our consumer research! Austrade Wine Overview
  • 5. Commonwealth Bank of Australia: Global Markets Research, June 2011
  • 6. Our international tourists tell a good story..... 12% of visitors have visited a winery here (c. 670k people – average annual growth of 3.4% over 10 years) YE June 2012: UK: 114k , China 70k, USA 63k, NZ 47k, Singapore 46k visitors......... Mainly holiday (52%) but also VFR (28%) They spend almost $7k per trip (compared to $5k av int’l spend) IVS: YE June 2012
  • 7. UK and USA are key & massive China growth (Top 10 source markets over 10 years) YE June 2002 YE June 2007 YE June 2012 1 United Kingdom United Kingdom United Kingdom 2 New Zealand USA China 3 USA New Zealand USA 4 Singapore Japan New Zealand 5 Japan Singapore Singapore 6 Germany Korea Malaysia 7 Malaysia Germany Korea 8 Scandinavia China Japan 9 Canada Canada Canada 10 Netherlands Malaysia Germany IVS: YE June 2012
  • 8. Domestically it’s a smaller share (but still big)..... 75.1m Australians took overnight trips in YE June 2012 2.4m (3%) of these overnight trips included ‘visiting wineries’ (average annual growth of 2.1% over 10 years) Last 10 years: over 10% growth in Business traveller day trippers who visited wineries (now 104k day trips) Domestic tourists (who visit wineries) spend almost $700 per trip NVS: YE June 2012
  • 9. So what have we recently learned about consumers??
  • 10. Food & wine is 4th in top 5 triggers 1. Safe and secure destination 2. Value for money 3. World class beauty & natural environments 4. Good food, wine local cuisine & produce 5. Friendly & open citizens, local hospitality 6. Family friendly destination 7. Rich history & heritage ... 16 Especially for Japan China, UK & Germany BDA Marketing: Consumer Demand Project Oct 2012
  • 11. Most Least important important BDA Marketing: Consumer Demand Project Oct 2012
  • 12. The importance of food & wine is clear... but our positioning isn’t Factor Importance vs. Association with Australia Importance Ranking (top 1) and Association with Australia Derived by BDA from CDP Survey 60 World class beauty and natural environments Different and interesting local wildlife 55 A range of quality Safe & secure Association with Australia 50 accommodation options Spectacular coastal scenery 45 Clean cities / good road infrastructure Family friendly Great swimming beaches 40 The best in luxury accommodation and facilities Friendly and open citizens Good leisure activities Flights with no stop-overs Native or cultural heritage or activities 35 Ease of obtaining visa Good food, wine, local 30 Great shopping cuisine and produce Romantic destination 25 Value for money Rich history and heritage 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 0 Importance Ranking Axes calculated as the mean x and y values ‘Barriers’ ‘Triggers’
  • 13. Australia’s Food & Wine rank improves after visiting Association Rank IDN NZL SNG MYS KOR JPN CHN IND GER USA UK Total Visited Not visited BDA Marketing: Consumer Demand Project Oct 2012
  • 14. Unclear positioning sees F&W play a ‘support role’ to other AU experiences Forced ranking of all 7 AU Experiences (which all perform well) TNS: Experiences Research 2010
  • 15. So far we can see that wine: ... is an important driver of tourism ... has varied perceptions / associations (especially among those who haven’t been to AU) ... has a (currently) unclear positioning ... stacks up in terms of quality (say those who have visited)
  • 16. Elsewhere we’ve seen that • Tourists are ‘buying an anecdote’ when they travel • The more unique the better • Nothing more unique than the Australia’s top performing: – world class beauty and nature – spectacular coastal scenery – great swimming beaches
  • 17. Reward awaits those who adapt..... Christie's Chinese translations for 61 chateaux in the 1855 classification producing Bordeaux
  • 18. Innovation... Rejuvenation... ‘Living Billboard’ Banrock Station’s innovation in London’s Westfield
  • 19. Technology to facilitate discovery Snooth’s iPhone app: search, discover, map etc.
  • 20. Keep an eye out for: www.tourism.australia.com/insights
  • 21. TA has a collection of assets to assist: Noosa International Food & Wine Festival pilot: • Event promotion video: http://youtu.be/mUnB4qqgRqo • Seafood afloat trail: http://youtu.be/Fs_8RI0NQ1M More Event Partnership info: www.tourism.australia.com/eventpartnership. Tourism Australia Image Gallery: www.images.australia.com