Lean Change Management through Agile and Lean techniques.

1. LEAN CHANGE MANAGEMENT
THROUGH AGILE AND LEAN TECHNIQUES
by @dfranciosi

2. DESIGN TEAM
• KPIs on Digital Transformation
• Change Management
• Lean & Lean Startup
• Lean Change Cycle
• Change Management Model
AGENDA

3. KPIS
LEAN CHANGE MANAGEMENT
DIGITAL TRANSFORMATION
CRITICAL ISSUES SURVEY

4. CHANGE MANAGEMENT
Change management is a collective term for all approaches to prepare and support individuals, teams,
and organizations in making organizational change.
It is the process, tools and techniques to manage the people side of change to achieve the required
business outcome.
Change management incorporates the organizational tools that can be utilized to help individuals make
successful personal transitions resulting in the adoption and realization of change.
KPIS LEAN & LEAN STARTUP LEAN CHANGE CYCLECHANGE MANAGEMENT CHANGE MANAGEMENT MODEL

5. LEAN
Lean is a business strategy to achieve results through the development of people.
Lean is considered a philosophy of continuous improvement.
A lean organization focuses on increasing customer value, the elimination of waste
and optimizing operations.
KPIS LEAN & LEAN STARTUP LEAN CHANGE CYCLECHANGE MANAGEMENT CHANGE MANAGEMENT MODEL

6. LEAN & LEAN STARTUP
LEAN CHANGE MANAGEMENT
LEAN
- IMPROVING THE QUALITY OF WORK PROCESSES
- REDUCING ERRORS OR DEFECTS IN WORK PROCESSES
- REDUCING COSTS
- IMPROVING FLOW OF THE PROCESS
- SIMPLIFYING COMPLEX PROCESSES
- REDUCING LEAD TIME
- IMPROVING EMPLOYEE MORALE
LEAN THINKING

7. LEAN STARTUP
LEAN CHANGE MANAGEMENT
LEAN & LEAN STARTUP
ENTREPRENEURS ARE EVERYWHERE
ENTREPRENEURSHIP IS MANAGEMENT“
”
.A startup is a human institution design to
create new products and services under
conditions of extreme uncertainty
- Eric Ries
VALIDATED LEARNING
INNOVATION ACCOUNTING
BUILD-MEASURE-LEARN

8. LEAN STARTUP
LEAN CHANGE MANAGEMENT
INNOVATION ACCOUNTING
LEAN STARTUP
ESTABLISH THE BASELINE (BUILD A MINIMUM VIABLE PRODUCT)
TUNE THE ENGINE
PIVOT OR PERSEVERE
The three learning milestones

9. LEAN CHANGE CYCLE
A non-linear, feedback-driven model for managing change.
KPIS LEAN & LEAN STARTUP LEAN CHANGE CYCLECHANGE MANAGEMENT CHANGE MANAGEMENT MODEL

10. LEAN CHANGE CYCLE
LEAN CHANGE MANAGEMENT
LEAN CHANGE
CYCLE

11. LEAN CHANGE CYCLE
LEAN CHANGE MANAGEMENT
PRACTICES THAT GENERATES INSIGHTS
GAINING
INSIGHTS
INFORMATION RADIATORS
LEAN COFFEE
CULTURE HACKING
Understand what makes your organisation tick
RETROSPECTIVES
FORCE FIELD ANALYSIS
5 WHYS

12. LEAN CHANGE CYCLE
LEAN CHANGE MANAGEMENT
FACTOR THAT AFFECTS OPTIONS
OPTIONS
COST
VALUE
LEVEL OF DISRUPTION

13. LEAN CHANGE CYCLE
LEAN CHANGE MANAGEMENT
LEVEL OF DISRUPTION
OPTIONS
BLAST RADIUS
SPHERE OF INFLUENCE DIAGRAM
Brainstorm and list the intended and possible un-intended consequences of introducing this change.
How hard would this change be, given who would be affected by it?

14. LEAN CHANGE CYCLE
LEAN CHANGE MANAGEMENT
IMPROVEMENTS KATA STEPS
EXPERIMENTS
UNDERSTAND THE DIRECTION
GRASP THE CURRENT CONDITION
ESTABLISH THE TARGET CONDITION HACKING
PDCA (PLAN, DO, CHECK, ACT) TOWARDS THE TARGET CONDITION

15. LEAN CHANGE CYCLE
LEAN CHANGE MANAGEMENT
THE IMPROVEMENT CANVAS
EXPERIMENTS

16. CHANGE MANAGEMENT MODEL
Kotter's Framework: An 8-step process for leading change by making sense of insights
KPIS LEAN & LEAN STARTUP LEAN CHANGE CYCLECHANGE MANAGEMENT CHANGE MANAGEMENT MODEL

17. CHANGE MANAGEMENT MODEL
LEAN CHANGE MANAGEMENT
KOTTER'S
THEORY

18. REFERENCES
LEAN CHANGE MANAGEMENT
REFERENCES LEAN CHANGE MANAGEMENT - JASON LITTLE
THE LEAN STARTUP - ERIC RIES
LEADING CHANGE - JOHN P. KOTTER

19. Thank you.