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Mythbusting Amazon
1
Changing Your Mindset To Change Your Results
First, Some Introductions….
Our Transformation
FROM
Holding Company
TO
Platform Company
3
P OW E R O F P U B LI C IS G RO UPE
Powered by Integrated Solutions with Clients at the Core
4
Need a new graphic
here—digital retail
experience related?
C L I E N T
Amazon in Context
5
6
S H A R E O F U S
E C O M M E R C E
eMarketer 2019
47% 14.5%v s .
C O M B I N E D S H A R E O F
N E X T 3 C O M P E T I T O R S
51%C O N S U M E R G O O D S
L E A D E R S S E E A M A Z O N A S A
C R I T I C A L T H R E A T
SalesForce 2019
68%
A M A Z O N H A S
I N O N E O F T H E M O S T M A T U R E E C O M M E R C E M A R K E T S
A M A Z O N C A PA B I L I T I E S A R E N E C E S S A RY
I T ’ S A G R O W T H D R I V E R
A N D C L I E N T S & C O N S U M E R S
A R E A S K I N G F O R I T
B E L I E V E C O N S U M E R S A R E
M O R E L O Y A L T O A M A Z O N
T H A N T H E I R B R A N D S
So What Does that Mean
For You And Your Clients?
7
Myth 1:
Amazon Is Only Worth The Investment For Search
8
54%
Share of Product Searches
20182015
54% 54%
46%46%
Fact:
Amazon Investment Depends On Short Term vs Long Term Goals
Myth 2:
On Amazon, ROAS is the Only Metric that Matters
9
Fact:
Many Metrics—Choose Appropriately And Strategically
10
R E L E V A N C E :
Using retail insights to inform communication
tactics at all stages of the journey
B U S I N E S S C H A L L E N G E :
Can we use our retail partners to gain a better understanding
of who is interacting with our media online?
A C T I V A T I O N :
UsingAmazon RetailAudience Insights to define who’s
buying, discover their attributes, find the most receptive
audiences, and reach the right consumers in every channel
R E S U LT S : More insight and targeting
about what sets us apart from our competition
• Identify gaps in communication strategy
• Leveraged for creative optimizations
• Targeting shifts for other media channels
Mining Insights to Drive Growth
C O R E
C O N S U M E R
O U R B R A N D
S W I T C H E R
BRAND
B
BRAND
A
Myth 3:
Amazon Reviews Don’t Matter
11
Fact:
Amazon Reviews Can Make Or Break An ASIN
Myth 4:
Good Creative Translates to Amazon
12
Fact:
Amazon Creative Needs To Be Built Amazon First
Adding video
(none previously)
6 SUPPLEMENTARY
Increasing # of images
Adding A+ content
(none previously)
52% 8%23%
I M P R O V I N G P E R F O R M A N C E
A T P R O D U C T C A R D S :
Myth 5:
Amazon Advertising is Only About Media Expertise
Adapt or perish, now as ever, is
nature’s inexorable imperative.
H.G. WELLS
“
13
Fact:
Amazon requires an understanding of the whole business. Ignore retail or media metrics at your peril.
Amazon’s
14
• Amazon Investment Depends On ShortTerm vs LongTerm Goals
• Many Metrics—Choose Appropriately And Strategically
• Amazon Reviews Can Make Or Break An ASIN
• Amazon Creative Needs To Be Built Amazon First
• Amazon Requires An Understanding OfThe Whole Business
Just the Facts
Thank You!

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Amazon Strategies January 2019 | Publicis

  • 1. Mythbusting Amazon 1 Changing Your Mindset To Change Your Results
  • 3. Our Transformation FROM Holding Company TO Platform Company 3 P OW E R O F P U B LI C IS G RO UPE
  • 4. Powered by Integrated Solutions with Clients at the Core 4 Need a new graphic here—digital retail experience related? C L I E N T
  • 6. 6 S H A R E O F U S E C O M M E R C E eMarketer 2019 47% 14.5%v s . C O M B I N E D S H A R E O F N E X T 3 C O M P E T I T O R S 51%C O N S U M E R G O O D S L E A D E R S S E E A M A Z O N A S A C R I T I C A L T H R E A T SalesForce 2019 68% A M A Z O N H A S I N O N E O F T H E M O S T M A T U R E E C O M M E R C E M A R K E T S A M A Z O N C A PA B I L I T I E S A R E N E C E S S A RY I T ’ S A G R O W T H D R I V E R A N D C L I E N T S & C O N S U M E R S A R E A S K I N G F O R I T B E L I E V E C O N S U M E R S A R E M O R E L O Y A L T O A M A Z O N T H A N T H E I R B R A N D S
  • 7. So What Does that Mean For You And Your Clients? 7
  • 8. Myth 1: Amazon Is Only Worth The Investment For Search 8 54% Share of Product Searches 20182015 54% 54% 46%46% Fact: Amazon Investment Depends On Short Term vs Long Term Goals
  • 9. Myth 2: On Amazon, ROAS is the Only Metric that Matters 9 Fact: Many Metrics—Choose Appropriately And Strategically
  • 10. 10 R E L E V A N C E : Using retail insights to inform communication tactics at all stages of the journey B U S I N E S S C H A L L E N G E : Can we use our retail partners to gain a better understanding of who is interacting with our media online? A C T I V A T I O N : UsingAmazon RetailAudience Insights to define who’s buying, discover their attributes, find the most receptive audiences, and reach the right consumers in every channel R E S U LT S : More insight and targeting about what sets us apart from our competition • Identify gaps in communication strategy • Leveraged for creative optimizations • Targeting shifts for other media channels Mining Insights to Drive Growth C O R E C O N S U M E R O U R B R A N D S W I T C H E R BRAND B BRAND A
  • 11. Myth 3: Amazon Reviews Don’t Matter 11 Fact: Amazon Reviews Can Make Or Break An ASIN
  • 12. Myth 4: Good Creative Translates to Amazon 12 Fact: Amazon Creative Needs To Be Built Amazon First Adding video (none previously) 6 SUPPLEMENTARY Increasing # of images Adding A+ content (none previously) 52% 8%23% I M P R O V I N G P E R F O R M A N C E A T P R O D U C T C A R D S :
  • 13. Myth 5: Amazon Advertising is Only About Media Expertise Adapt or perish, now as ever, is nature’s inexorable imperative. H.G. WELLS “ 13 Fact: Amazon requires an understanding of the whole business. Ignore retail or media metrics at your peril. Amazon’s
  • 14. 14 • Amazon Investment Depends On ShortTerm vs LongTerm Goals • Many Metrics—Choose Appropriately And Strategically • Amazon Reviews Can Make Or Break An ASIN • Amazon Creative Needs To Be Built Amazon First • Amazon Requires An Understanding OfThe Whole Business Just the Facts