2. Who are the KAIZEN® Institute / KICG 1985, Switzerland Year founded Zug, Switzerland Headquarters 400+ Worldwide Consultants Lisbon, Porto Portugal Offices Manufacturing (automotive, supply chain, machinery, construction, electrical, industrial …) Process industry (chemicals, metals, food and beverages.....) Service (banking, insurance, publishing, retail, logistics, telecommunications ...) Hospitality (resorts, hotels, restaurants ...) Public Sector (healthcare, education, government departments, not for profit ...) Market Segments ABOUT US OUR VALUES OUR MISSION COMPETENCIES MANAGEMENT SYSTEM BUSINESS SECTORS CONTACT
3. Global Headquarter - Zug, Switzerland ABOUT US OUR VALUES OUR MISSION COMPETENCIES MANAGEMENT SYSTEM BUSINESS SECTORS CONTACT
4. KAIZEN® Institute - worldwide Sweden Canada Russia Germany Poland Belgium Czech Slovakia Switzerland Hungary France Japan Spain Romania Austria Portugal Italy China USA UAE India Mexico Kenya Malaysia Uganda Brazil Mauritius Australia Global Operations New Zealand Business Unit ABOUT US OUR VALUES OUR MISSION COMPETENCIES MANAGEMENT SYSTEM BUSINESS SECTORS CONTACT
5. Founder: Masaaki Imai ShoichiroToyoda1952 -Nagoya, Japan TaiichiOhno 1912 – 1990Dalian, China MasaakiImai1930 -Tokyo, Japan Founded KAIZEN Institute inZug, Switzerland Traveled with Shoichiro Toyodain the US Traveled with Taiichi Ohnoin US, Australia and New Zealand Served as President of the Japan Federation ofRecruiting and Employment Agency Associations Founded Cambridge Corporationbased in Tokyo Worked at Japan Productivity Center Received Bachelor's degree and did graduate work at Tokyo University Masaaki Imaiwas born in Tokyo, Japan 1930 1955 1962 1976 1980 1985 2000 ABOUT US OUR VALUES OUR MISSION COMPETENCIES MANAGEMENT SYSTEM BUSINESS SECTORS CONTACT
6. Our KAIZEN® Values Trust:Foundation of our organization is the mutual trust among our people. Our consultants have the highest integrity and intent, to deliver the best results for our clients… and earn the trust of our clients. Knowledge and Skills:We constantly strive to develop our knowledge in order to continually grow our competitiveness, ultimately supporting our clients to achieve and sustain world-class results. People Oriented: We are determined to create a great environment to motivate and provide focus for our people. With motivated people, KI’s focus becomes providing the highest level of service to our clients. Clients:Our clients are at the center of our business model. We must always remain close to our clients’ strategy, only then can we best support their needs and help them fulfill their dreams (for today and tomorrow). The KAIZEN Way:We try to improve ourselves and our company each day…. No different than what we say to our clients everyday. We know how important the “Walk-the-Talk” is for us, as a global organization - it is what provides the real, value-added credibility to our reason for existing…….. our satisfied clients! ABOUT US OUR VALUES OUR MISSION COMPETENCIES MANAGEMENT SYSTEM BUSINESS SECTORS CONTACT
7. Change K A I for the better Z E N Our Mission K A I Z E N = Continuous Improvement Everyone! Everyday! Everywhere! ABOUT US OUR VALUES OUR MISSION COMPETENCIES MANAGEMENT SYSTEM BUSINESS SECTORS CONTACT
8. Go to Gemba Observe Gembutsu Search for Muda, Mura, Muri Make KAIZEN® The KAIZEN® Philosophy Production, Administration, Place of Occurrence The Real Things 3M: Muda (waste), Mura (variability), Muri (difficulty) Constant/Continuous Improvements ABOUT US OUR VALUES OUR MISSION COMPETENCIES MANAGEMENT SYSTEM BUSINESS SECTORS CONTACT
9. The KAIZEN® Institute Management System …for sustainable profit and growth ABOUT US OUR VALUES OUR MISSION COMPETENCIES MANAGEMENT SYSTEM BUSINESS SECTORS CONTACT
10. Business Sector Expertise IT Logistics Assembly Healthcare Financial Services Process Industry Service Processes Retail Government ABOUT US OUR VALUES OUR MISSION COMPETENCIES MANAGEMENT SYSTEM BUSINESS SECTORS CONTACT
11. Some of our Clients Semicontuctor Heavyindustry Automotive Pharmaceutical Service Processindustry Foodindustry Consumption Machine building ABOUT US OUR VALUES OUR MISSION COMPETENCIES MANAGEMENT SYSTEM BUSINESS SECTORS CONTACT
