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Growth of Services Sector in INDIA in the
post liberalization era
CENTRE FOR MANAGEMENT STUDIES
MBA @BURDWAN UNIVERSITY
DIPANJAN ROY
SOMENATH BANERJEE
KAZI MONJUR KADER
SUBHOJIT SIL
Overview and Recent Developments
 India seen in last 10 odd years as the
emerging professional services hub of the
world
 India’s competitive edge in professional
services is compared with China’s prowess as
a low cost global manufacturing hub
 the services sector scenario in India is
complex
 characterized by uneven development in
different types of services and across regions
Overview and Recent Developments
 Viewed from a global perspective- growing
importance of the services sector within the
Indian economy is not exceptional
 India is a large emerging economy - extremely
heterogeneous - possesses an advanced
industrial and human capital base relative to
other developing countries
Services as a share of GDP over time
1 9 9 6 1 9 9 7 1 9 9 8 1 9 9 9
2 0 0 0
2 0 0 1 2 0 0 2
2 0 0 3
2 0 0 4
2 0 0 5
In d ia
3 0
3 5
4 0
4 5
5 0
5 5
6 0
6 5
7 0
7 5
8 0
S e r v ic e s a s % o f G D P
The Evolution of the Sectors
Compared..
P e r c e n t G D P
A g r ic u lt u r e In d u s t r y S e r v ic e s
1 9 6 0 5 8 1 5 2 8
1 9 8 0 3 8 2 4 3 8
1 9 9 0 3 3 2 7 4 1
2 0 0 0 2 4 2 7 4 9
Services: Before and after
Liberalization
 Before liberalization Services was the residual sector drawing
refugees from agriculture
 Between 1996 and 2005- the triple impact of India’s external
liberalization, domestic economic reforms and the rise of a
global market for skilled services facilitated by information
technology makes itself felt, share of services in India’s GDP
grew from just over 40% to about 54%.
 Rapid growth of services in the economy, esp. in the external
sector- also facilitated by the fact services enterprises required
lesser capital for start-up - less dependent on the India’s
relatively poor infrastructure than manufacturing.
 China, which has a far higher proportion of its economy in
manufacturing, and has emerged as the global hub for labor
intensive manufacturing, has much better infrastructure than
India. China’s better infrastructure facilitated
entrepreneurship in the manufacturing sector.
Employment Share of Services
% S h a r e o f N a t io n a l
E m p lo y m m e n t in S e r v ic e s
1 9 6 5 1 8 . 1
1 9 8 0 1 8 . 9
1 9 9 0 2 4 . 4
2 0 0 0 2 3 . 5
Growth of Services
 An important feature of India’s growth -
skewed towards services -described as jobless
growth
 Share of agriculture in the Indian economy
declined rapidly
 Share of employment in agriculture has
remained the same- increasing share of
services in the GDP has not been
accompanied by services claiming a larger
share of employment in the decade of the
1990’s
Growth in Services
 growth in output in services in India in recent times
has mostly come from the rapid development of
skill intensive services in the IT and professional
services segments- oriented towards the external
market
 large proportion of services in India are a part of the informal
economy and the official employment figures might understate the
actual size of the services workforce
 there is a lot of cross-over between services and agriculture sector
laborers, i.e. many workers spend part of the year as agricultural
workers and the rest of the year working in some service job such as
informal retail and construction work
 There has been some debate on the repercussions of this skill biased
development of service sector jobs
Regional Dimension
% S h a re o f N a tio n a l G D P % s h a re A g ric u ltu re % s h a re M a n u fa c tu rin g % S h a re S e rvic e s % P ro fe s s io n a l S e rvic e s
M a h a ra s h tra 1 3 .8 0 % 7 .5 3 % 1 5 .8 9 % 1 5 .6 5 % 1 4 .5 5 %
A n d h ra P ra d e s h 9 .5 9 % 1 1 .0 4 % 8 .4 5 % 9 .3 5 % 1 1 .7 1 %
U tta r P ra d e s h 9 .6 3 % 1 4 .5 7 % 7 .4 4 % 8 .3 3 % 8 .6 7 %
T a m il N a d u 7 .8 5 % 4 .2 9 % 8 .2 7 % 9 .1 2 % 8 .6 0 %
W e s t B e n g a l 8 .1 5 % 9 .4 8 % 6 .2 9 % 8 .1 7 % 7 .1 0 %
K a rn a ta k a 5 .5 5 % 4 .6 0 % 6 .0 9 % 5 .7 7 % 6 .9 1 %
G u ja ra t 6 .6 9 % 6 .1 2 % 1 1 .8 3 % 5 .4 3 % 5 .6 6 %
R a ja s th a n 4 .4 7 % 5 .1 2 % 4 .2 7 % 4 .2 8 % 5 .3 9 %
K e ra la 4 .2 0 % 3 .0 0 % 2 .5 8 % 5 .1 4 % 4 .3 8 %
D e lh i 3 .6 2 % 0 .1 6 % 1 .9 2 % 5 .4 7 % 4 .2 9 %
M a d h y a P ra d e s h 4 .4 6 % 5 .8 5 % 4 .5 9 % 3 .8 8 % 3 .6 4 %
B ih a r 2 .6 3 % 4 .1 7 % 0 .3 7 % 2 .6 9 % 3 .6 0 %
O ris s a 2 .3 5 % 3 .6 4 % 1 .9 6 % 1 .9 5 % 2 .3 1 %
P u n ja b 3 .7 1 % 5 .9 9 % 3 .3 0 % 2 .9 3 % 2 .3 1 %
A s s a m 1 .9 6 % 2 .7 2 % 1 .9 2 % 1 .6 8 % 2 .2 3 %
Trends and Composition
S e r v ic e S e c t o r O u t p u t in 2 0 0 6 ( b illio n s o f R u p e e s )
T o t a l N a t io n a l O u t p u t ( G D P ) 2 6 0 4 5
E le c t r ic it y , G a s a n d W a t e r S u p p ly 5 7 4
C o n s t r u c t io n 1 7 7 5
T r a d e ( W h o le s a le a n d R e t a il) * 3 6 9 8
H o t e ls a n d R e s t u r a n t s * 3 5 0
T r a n s p o r t ( o t h e r t h a n R a ilw a y s ) 1 3 9 8
S t o r a g e 1 7 . 7
C o m m u n ic a t io n 1 0 3 0
B a n k in g a n d In s u r a n c e 1 5 9 4
Trends and Composition
 Growth in Services Uneven
 Star performer has been professional services that
include IT and IT enabled services (ITES)
 Services that serve as crucial inputs to workings of the
national economy (as support for agriculture and
industry) have not developed as fast as hoped
Trends and Composition
 Communication, construction and trade
(wholesale and retail) showed some of the fastest
growth rates in this period- average growth of IT
and ITES sector in the same period was around
25%, comparable to the high rates logged by
communication services.
 Banking and insurance, electricity, gas and water
supply and storage have shown relatively slower
growth trajectories
 Deregulation and domestic reforms in certain
sectors have been more dynamic than others-
communication and transport have seen greater
degree of positive reforms than banking and
insurance, electricity supply etc.
Trends and Composition
S e c t o r a l G r o w t h i n S e r v i c e s i n I n d i a
- 1 0 . 0 0 %
- 5 . 0 0 %
0 . 0 0 %
5 . 0 0 %
1 0 . 0 0 %
1 5 . 0 0 %
2 0 . 0 0 %
2 5 . 0 0 %
2 0 0 1 2 0 0 2 2 0 0 3 2 0 0 4 2 0 0 5 2 0 0 6
E le c t r ic it y , G a s a n d W a t e r S u p p ly C o n s t r u c t io n T r a d e ( W h o le s a le a n d R e t a il) *
H o t e ls a n d R e s t u r a n t s * T r a n s p o r t ( o t h e r t h a n R a ilw a y s ) S t o r a g e
C o m m u n ic a t io n B a n k in g a n d In s u r a n c e
Sector-shares -2000-2006
0 . 0 0 %
2 . 0 0 %
4 . 0 0 %
6 . 0 0 %
8 . 0 0 %
1 0 . 0 0 %
1 2 . 0 0 %
1 4 . 0 0 %
1 6 . 0 0 %
E
le
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tric
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,G
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S e r v i c e S e c t o r s h a r e i n G D P : 2 0 0 0 a n d 2 0 0 6
2 0 0 0 2 0 0 6
IT and ITES Sector
0
5
1 0
1 5
2 0
2 5
3 0
3 5
4 0
2 0 0 0 2 0 0 1 2 0 0 2 2 0 0 3 2 0 0 4 2 0 0 5 2 0 0 6
T o t a l I T a n d I T E S O u t p u t I T a n d I T E S E x p o r t s
Importance of this Sector
 India’s boom in services export-almost entirely
attributable to the IT and ITES sectors
 India has emerged as a prolific exporter of IT
and ITES services in recent years
 IT and ITES exports grew by 485% between
2000 and 2006-output of IT and ITES grew by
339% in the same period
 Destination is US folLowed by EU
India's IT and ITES Exports
 India’s services export boom took off around 1997
 has continued to grow despite the Asian currency
crisis that affected the other major service
exporters. India’s services destination was primarily
the US and it was geared towards the Y2K related
IT work, the demand for which remained
independent of the Asian crisis.
 India’s growth dipped after 2000 as the demand for IT
work post Y2K slowed down and the internet based IT
bubble burst in the US-took off again around 2002 as
the ITES sector matured
 Indian companies stated becoming trusted partners
of major US and EU based IT sector companies
 By 2004 India was displaying far higher growth rates
in terms of services exports compared to the world
average and that of China.
 India’s share of the world’s export market for
services has also increased rapidly in the recent
years
Service Imports
S e r v i c e s Im p o r t s
0
1 0
2 0
3 0
4 0
5 0
6 0
7 0
8 0
1 9 9 0 1 9 9 1 1 9 9 2 1 9 9 3 1 9 9 4 1 9 9 5 1 9 9 6 1 9 9 7 1 9 9 8 1 9 9 9 2 0 0 0 2 0 0 1 2 0 0 2 2 0 0 3 2 0 0 4 2 0 0 5 2 0 0 6
Service Imports
 Over the last 15 odd years India has become an
increasingly important importer of services, above
and beyond the import of services related to
transport and travel that every economy has to
import
 India now imports a large variety of services such
as banking, education, technical consulting etc.
 India accounted for less than 0.3% of the world
share of services imports in 1990
 In 2006 India accounts for more than 3% of the
world’s imports of services net of travel and
transportation, more than any other emerging
economy.
Position and Trajectory of India's
Service Exports

If one traces India’s increasing RCA over the
last 17 years studies reveal that India overtook
all the major emerging market economies in
terms of RCA in services right from the mid to
late 90’s.
Growth of India's Services Sector Post Liberalization

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Growth of India's Services Sector Post Liberalization

  • 1. Growth of Services Sector in INDIA in the post liberalization era CENTRE FOR MANAGEMENT STUDIES MBA @BURDWAN UNIVERSITY DIPANJAN ROY SOMENATH BANERJEE KAZI MONJUR KADER SUBHOJIT SIL
  • 2. Overview and Recent Developments  India seen in last 10 odd years as the emerging professional services hub of the world  India’s competitive edge in professional services is compared with China’s prowess as a low cost global manufacturing hub  the services sector scenario in India is complex  characterized by uneven development in different types of services and across regions
  • 3. Overview and Recent Developments  Viewed from a global perspective- growing importance of the services sector within the Indian economy is not exceptional  India is a large emerging economy - extremely heterogeneous - possesses an advanced industrial and human capital base relative to other developing countries
  • 4. Services as a share of GDP over time 1 9 9 6 1 9 9 7 1 9 9 8 1 9 9 9 2 0 0 0 2 0 0 1 2 0 0 2 2 0 0 3 2 0 0 4 2 0 0 5 In d ia 3 0 3 5 4 0 4 5 5 0 5 5 6 0 6 5 7 0 7 5 8 0 S e r v ic e s a s % o f G D P
  • 5. The Evolution of the Sectors Compared.. P e r c e n t G D P A g r ic u lt u r e In d u s t r y S e r v ic e s 1 9 6 0 5 8 1 5 2 8 1 9 8 0 3 8 2 4 3 8 1 9 9 0 3 3 2 7 4 1 2 0 0 0 2 4 2 7 4 9
  • 6. Services: Before and after Liberalization  Before liberalization Services was the residual sector drawing refugees from agriculture  Between 1996 and 2005- the triple impact of India’s external liberalization, domestic economic reforms and the rise of a global market for skilled services facilitated by information technology makes itself felt, share of services in India’s GDP grew from just over 40% to about 54%.  Rapid growth of services in the economy, esp. in the external sector- also facilitated by the fact services enterprises required lesser capital for start-up - less dependent on the India’s relatively poor infrastructure than manufacturing.  China, which has a far higher proportion of its economy in manufacturing, and has emerged as the global hub for labor intensive manufacturing, has much better infrastructure than India. China’s better infrastructure facilitated entrepreneurship in the manufacturing sector.
  • 7. Employment Share of Services % S h a r e o f N a t io n a l E m p lo y m m e n t in S e r v ic e s 1 9 6 5 1 8 . 1 1 9 8 0 1 8 . 9 1 9 9 0 2 4 . 4 2 0 0 0 2 3 . 5
  • 8. Growth of Services  An important feature of India’s growth - skewed towards services -described as jobless growth  Share of agriculture in the Indian economy declined rapidly  Share of employment in agriculture has remained the same- increasing share of services in the GDP has not been accompanied by services claiming a larger share of employment in the decade of the 1990’s
  • 9. Growth in Services  growth in output in services in India in recent times has mostly come from the rapid development of skill intensive services in the IT and professional services segments- oriented towards the external market  large proportion of services in India are a part of the informal economy and the official employment figures might understate the actual size of the services workforce  there is a lot of cross-over between services and agriculture sector laborers, i.e. many workers spend part of the year as agricultural workers and the rest of the year working in some service job such as informal retail and construction work  There has been some debate on the repercussions of this skill biased development of service sector jobs
  • 10. Regional Dimension % S h a re o f N a tio n a l G D P % s h a re A g ric u ltu re % s h a re M a n u fa c tu rin g % S h a re S e rvic e s % P ro fe s s io n a l S e rvic e s M a h a ra s h tra 1 3 .8 0 % 7 .5 3 % 1 5 .8 9 % 1 5 .6 5 % 1 4 .5 5 % A n d h ra P ra d e s h 9 .5 9 % 1 1 .0 4 % 8 .4 5 % 9 .3 5 % 1 1 .7 1 % U tta r P ra d e s h 9 .6 3 % 1 4 .5 7 % 7 .4 4 % 8 .3 3 % 8 .6 7 % T a m il N a d u 7 .8 5 % 4 .2 9 % 8 .2 7 % 9 .1 2 % 8 .6 0 % W e s t B e n g a l 8 .1 5 % 9 .4 8 % 6 .2 9 % 8 .1 7 % 7 .1 0 % K a rn a ta k a 5 .5 5 % 4 .6 0 % 6 .0 9 % 5 .7 7 % 6 .9 1 % G u ja ra t 6 .6 9 % 6 .1 2 % 1 1 .8 3 % 5 .4 3 % 5 .6 6 % R a ja s th a n 4 .4 7 % 5 .1 2 % 4 .2 7 % 4 .2 8 % 5 .3 9 % K e ra la 4 .2 0 % 3 .0 0 % 2 .5 8 % 5 .1 4 % 4 .3 8 % D e lh i 3 .6 2 % 0 .1 6 % 1 .9 2 % 5 .4 7 % 4 .2 9 % M a d h y a P ra d e s h 4 .4 6 % 5 .8 5 % 4 .5 9 % 3 .8 8 % 3 .6 4 % B ih a r 2 .6 3 % 4 .1 7 % 0 .3 7 % 2 .6 9 % 3 .6 0 % O ris s a 2 .3 5 % 3 .6 4 % 1 .9 6 % 1 .9 5 % 2 .3 1 % P u n ja b 3 .7 1 % 5 .9 9 % 3 .3 0 % 2 .9 3 % 2 .3 1 % A s s a m 1 .9 6 % 2 .7 2 % 1 .9 2 % 1 .6 8 % 2 .2 3 %
  • 11. Trends and Composition S e r v ic e S e c t o r O u t p u t in 2 0 0 6 ( b illio n s o f R u p e e s ) T o t a l N a t io n a l O u t p u t ( G D P ) 2 6 0 4 5 E le c t r ic it y , G a s a n d W a t e r S u p p ly 5 7 4 C o n s t r u c t io n 1 7 7 5 T r a d e ( W h o le s a le a n d R e t a il) * 3 6 9 8 H o t e ls a n d R e s t u r a n t s * 3 5 0 T r a n s p o r t ( o t h e r t h a n R a ilw a y s ) 1 3 9 8 S t o r a g e 1 7 . 7 C o m m u n ic a t io n 1 0 3 0 B a n k in g a n d In s u r a n c e 1 5 9 4
  • 12. Trends and Composition  Growth in Services Uneven  Star performer has been professional services that include IT and IT enabled services (ITES)  Services that serve as crucial inputs to workings of the national economy (as support for agriculture and industry) have not developed as fast as hoped
  • 13. Trends and Composition  Communication, construction and trade (wholesale and retail) showed some of the fastest growth rates in this period- average growth of IT and ITES sector in the same period was around 25%, comparable to the high rates logged by communication services.  Banking and insurance, electricity, gas and water supply and storage have shown relatively slower growth trajectories  Deregulation and domestic reforms in certain sectors have been more dynamic than others- communication and transport have seen greater degree of positive reforms than banking and insurance, electricity supply etc.
  • 14. Trends and Composition S e c t o r a l G r o w t h i n S e r v i c e s i n I n d i a - 1 0 . 0 0 % - 5 . 0 0 % 0 . 0 0 % 5 . 0 0 % 1 0 . 0 0 % 1 5 . 0 0 % 2 0 . 0 0 % 2 5 . 0 0 % 2 0 0 1 2 0 0 2 2 0 0 3 2 0 0 4 2 0 0 5 2 0 0 6 E le c t r ic it y , G a s a n d W a t e r S u p p ly C o n s t r u c t io n T r a d e ( W h o le s a le a n d R e t a il) * H o t e ls a n d R e s t u r a n t s * T r a n s p o r t ( o t h e r t h a n R a ilw a y s ) S t o r a g e C o m m u n ic a t io n B a n k in g a n d In s u r a n c e
  • 15. Sector-shares -2000-2006 0 . 0 0 % 2 . 0 0 % 4 . 0 0 % 6 . 0 0 % 8 . 0 0 % 1 0 . 0 0 % 1 2 . 0 0 % 1 4 . 0 0 % 1 6 . 0 0 % E le c tric ity ,G a s a n d W a te r S u p p ly C o n s tru c tio n T ra d e (W h o le s a le a n d R e ta il)* H o te ls a n d R e s tu ra n ts * T ra n s p o rt (o th e r th a n R a ilw a y s ) S to ra g e C o m m u n ic a tio n B a n k in g a n d In s u ra n c e S e r v i c e S e c t o r s h a r e i n G D P : 2 0 0 0 a n d 2 0 0 6 2 0 0 0 2 0 0 6
  • 16. IT and ITES Sector 0 5 1 0 1 5 2 0 2 5 3 0 3 5 4 0 2 0 0 0 2 0 0 1 2 0 0 2 2 0 0 3 2 0 0 4 2 0 0 5 2 0 0 6 T o t a l I T a n d I T E S O u t p u t I T a n d I T E S E x p o r t s
  • 17. Importance of this Sector  India’s boom in services export-almost entirely attributable to the IT and ITES sectors  India has emerged as a prolific exporter of IT and ITES services in recent years  IT and ITES exports grew by 485% between 2000 and 2006-output of IT and ITES grew by 339% in the same period  Destination is US folLowed by EU
  • 18. India's IT and ITES Exports  India’s services export boom took off around 1997  has continued to grow despite the Asian currency crisis that affected the other major service exporters. India’s services destination was primarily the US and it was geared towards the Y2K related IT work, the demand for which remained independent of the Asian crisis.  India’s growth dipped after 2000 as the demand for IT work post Y2K slowed down and the internet based IT bubble burst in the US-took off again around 2002 as the ITES sector matured  Indian companies stated becoming trusted partners of major US and EU based IT sector companies
  • 19.  By 2004 India was displaying far higher growth rates in terms of services exports compared to the world average and that of China.  India’s share of the world’s export market for services has also increased rapidly in the recent years
  • 20. Service Imports S e r v i c e s Im p o r t s 0 1 0 2 0 3 0 4 0 5 0 6 0 7 0 8 0 1 9 9 0 1 9 9 1 1 9 9 2 1 9 9 3 1 9 9 4 1 9 9 5 1 9 9 6 1 9 9 7 1 9 9 8 1 9 9 9 2 0 0 0 2 0 0 1 2 0 0 2 2 0 0 3 2 0 0 4 2 0 0 5 2 0 0 6
  • 21. Service Imports  Over the last 15 odd years India has become an increasingly important importer of services, above and beyond the import of services related to transport and travel that every economy has to import  India now imports a large variety of services such as banking, education, technical consulting etc.  India accounted for less than 0.3% of the world share of services imports in 1990  In 2006 India accounts for more than 3% of the world’s imports of services net of travel and transportation, more than any other emerging economy.
  • 22. Position and Trajectory of India's Service Exports  If one traces India’s increasing RCA over the last 17 years studies reveal that India overtook all the major emerging market economies in terms of RCA in services right from the mid to late 90’s.