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e Cha #MM19IN
Progressive Web Apps (PWA)
as a Game Changer for eCommerce
Tom Karwatka
Vue Storefront / Divante
e Cha #MM19IN
Hey eCommerce,
whatโ€™s wrong with you?
e Cha #MM19IN
Hey eCommerce,
whatโ€™s wrong with you?
It takes, on average, 15.3 seconds to fully load
a mobile page
Google Research, Webpagetest.org, sampled 11M global mWeb domains loaded using a
globally representative 4G connection, Jan. 2018.
e Cha #MM19IN
53% of mobile site visits are abandoned if pages
take longer than 3 seconds to load.
75% of mobile sites take longer than
10 seconds to load.
e Cha #MM19IN
Mobile abandonment rates exceed
80% when customers are asked to
input their credit card details.
e Cha #MM19IN
Google Mobile First Index
From the beginning of 2018, Google is
changing its indexing to be
mobile-first.
e Cha #MM19IN
30%+ of users have purchased a product they first
discovered on Instagram.
WeChat- 1 billion monthly users
Instagram - 1 billion monthly users
e Cha #MM19IN
We arenโ€™t ready for mobile.
Fine?!
But we feel strong on desktop!
e Cha #MM19IN
40% of major eCommerce companies
experience periods of website downtime
during seasonal traffic peaks.
56% noted that their website experienced
longer loading times during seasonal peaks
e Cha #MM19IN
eCommerce demand
has outgrown current
tech-stacks
e Cha #MM19IN
eCommerce demand
has outgrown current
tech-stacks
e Cha #MM19IN
We need new tools!
eCommerce demand
has outgrown current
tech-stacks
e Cha #MM19IN
HEADLESS
front-end is stand-alone
software, which
communicates with a
back-end via an API
bit.ly/headless-ebook
e Cha #MM19IN
HEADLESS
front-end is stand-alone
software, which
communicates with a
back-end via an API
DESIGN
SYSTEMS
a collection of reusable
components, guided
by clear standards,
that can be put
together
e Cha #MM19IN
PROGRESSIVEHEADLESS
front-end is stand-alone
software, which
communicates with a
back-end via an API
DESIGN
SYSTEMS
a collection of reusable
components, guided
by clear standards,
that can be put
together
WEB APPS
web applications that
can appear to the user
like traditional
applications or native
mobile applications
e Cha #MM19IN
Mobile apps
provide the finest
user experience,
but have some
limitations
USER ACQUISITION
need to be downloaded
COSTS
expensive to
build & maintain
BUSINESS MODEL
high commision
lack of control over publishing
USER EXPERIENCE
different on every device
e Cha #MM19IN
The new mobile standard
Progressive Web Apps
one app for all channels
Multi
platform
Lighting
fast
Off-line
ready
Black Friday
ready
Google Microsoft Apple
e Cha #MM19IN
Vue Storefront
Mobile-first ecommerce frontend that
allows you to build super fast eCommerce
websites and apps, without changing the
backend platform.
Open Source
Head-less approach
Design Systems
Time2Market < 60 days
www.vuestorefront.io
e Cha #MM19IN
Provide native app features
Vue Storefront feels just like an app - it even has app-style interactions and
navigation.
Full screen
Hiding the browser
top URL bar and the
bottom navigation
menu
Home screen
Instant access from the
home screen without
opening the browser and
typing a URL
Push
Notifications
Push notifications with
a one click opt-in
directly from the PWA
site.
Offline mode
Browsing with a
weak or even lack of
a network
connection.
e Cha #MM19IN
Anytime. On any device.
Vue Storefront behaves the same on each
device.
Vue Storefront behaves the same on each
device. It delivers a 100% responsive and
smooth shopping experience, so itโ€™s not
necessary to develop apps for different web
browsers and platforms.
Vue Storefront works on:
Android phones
Desktop browsers
(Edge, Chrome,
Safari, Opera etc.)
iOS phones and MacBooks
Windows
e Cha #MM19IN
Accelerate with PWA advantages
By combining the best of the web and native apps, Vue Storefront gives significant business capabilities.
Install directly
Vue Storefront is much
smaller than native apps,
so it loads faster, works
better over low-
bandwidth networks
and takes up less space
on a userโ€™s device.
Up to date
PWAs synchronize data in
the background even
when a user is not active.
The app is always up-
to-date with the latest
version and content
served instantly.
Discoverable
Vue Storefront is fully
searchable and
indexable, contrary to
native apps.
You can easily
bookmark and share
every page.
Analytics
You can track website
users the mobile app
way, for example:
number of installs,
active & offline users
or even notification
performance.
Trusted by the Worldโ€™s Top Brands
e Cha #MM19IN
With eCommerce features
Shopping - adding products to cart, stock
synchronization, Cart Expiration, Multi-store,
Products bundle and many more
Ordering - Offline ordering (via in-browser queue),
High speed with local caching, SSL for all online
orders, Crossell, Upsell and more
Checkout - built-in checkouts, external checkouts,
creating an Account during the Checkout Process,
checkout fallback
option and more
Payments - synchronization with major payment
service providers like Google, PayPal and a few
others
Shipping - online Tax and Shipping Calculation,
Multiple shipping addresses, free shipping
functionality and more
Open Source CMS and PIM
Open Source Loyalty
e Cha #MM19IN
The platform for future growth
Visual Recognition
Take advantage of the Clarifai.com
API with a PWA to automatically tag,
organize, and search visual content
with its machine learning engine.
Chatbot
Use a PWA as a platform for chatbot
development. It is much more
reasonable to offer a full blown user
experience via PWA than going into
native solutions.
Virtual Assistants
Virtual Assistants (Alexa, Siri, Google Now,
Cortana) usage grew 23.1% in 2017. This year,
60.5 million Americans will use them. Itโ€™s
nearly 20% of the US population.
One Touch checkout
The expiration of Amazonโ€™s US patent
on one-click ordering (September 2017)
allows companies to use express
checkout functionality on their sites.
You can extend the mobile-first experience by adding more channels.
Voice Commerce
Amazon Alexa and Google Home
used with Vue Storefront
&
e Cha #MM19IN
Vue Storefront - The future-proof solution
We react quite fast and embrace all opportunities that are open for eCommerce.
Focus on frontend. Bringing frontend innovations at speed.
Google
made page
speed a factor
in mobile
search ranking.
January
โ€˜18
February
โ€˜18
March
โ€˜18
April
โ€˜18
July
โ€˜18
Vue Storefront
is much faster to interact
with, as well as providing
smoother scrolling
and transitioning of
pages.
Microsoft
brought PWA
standard into
Microsoft Edge and
Windows 10.
Vue Storefront
is fully compatible with
Progressive Web App
standard, so itโ€™s going to be
available on any Windows
device.
Google
began with
Mobile-first indexing
as a SEO ranking
factor.
Vue Storefront
delivers an exceptional
mobile UX which gives
higher rankings position-
even for desktop
searchers.
Apple
announced PWA
support on iOS
and macOS
devices.
Vue Storefront
works not only on Android
phones and desktop browsers
(IE, Chrome, Firefox, Opera) but
on iOS phones and MacBooks
too.
Google
Start marking
non-HTTPS sites
as
โ€˜not secureโ€™.
Vue Storefront
is served via HTTPS, ensuring
that data is encrypted, has
better performance & caching
and is promoted as SEO
ranking signal.
e Cha #MM19IN
1.2k+ developers in the Community (Slack)
6th most popular eCommerce Platform on
GitHub
2nd most popular Magento repo on GitHub
30+ official Partners
join the Community
https://github.com/DivanteLtd/vue-storefront
Projects live: India, Holland, Italy, Russia, Denmark, Poland, USA, Singapore, ...
Workshops, Trainings, PoC, Time2Market <60 days
e Cha #MM19IN
Market
implementation
in Singapore
The Hour Glass, one of Asiaโ€™s luxury
watch retail groups wanted to engage
their customers, with a Nomos Watch
series limited offer. With their products,
content and styling, they developed a
product site based on PWA Storefront.
e Cha #MM19IN
Over 4000 GitHub Stars
e Cha #MM19IN
Build The Vue Storefront
Marketplace with us
Weโ€™d like to leverage on the Vue Storefront popularity and make our
commitment event stronger โ€” providing the community with quality themes,
modules and integrations for #PWA.
We invite freelancers and companies to build:
e Cha #MM19IN
SPEED
Higher CR
Sites that load in 5 seconds vs
19 seconds observed:
โ— 25% higher ad viewability
โ— 70% longer average sessions
โ— 35% lower bounce rates
PAYMENTS
Lower cart
abandonment rate
โ— PayPal - 53% increase in
mobile payments thanks to
One Touch checkout.
โ— The expiration of Amazonโ€™s US
patent on one-click ordering
allows companies to use
express checkout
functionality.
TRAFFIC
New Clients
โ— PWA is Mobile-First Index
Ready - if a website has
desktop content and mobile
content, then Google will
index mobile content first.
โ— 68% of Instagram followers
engage regularly with brands
e Cha #MM19IN
Try Vue Storefront
for Mobile-First Commerce
Tom Karwatka
tkarwatka@divante.co
e Cha #MM19IN
Sources
1. https://www.thinkwithgoogle.com/marketing-resources/experience-design/mobile-shopping-ecosystem/
2. ttps://www.forbes.com/sites/michelleevans1/2017/04/12/how-china-won-the-race-to-being-considered-a-mobile-first-comm
erce-nation/#2c7e22a91b49
3. Mobile Payments Report 2018, Acapture by payvision
4. https://www.leadpages.net/blog/psychology-of-waiting/
5. https://neilpatel.com/blog/4-easy-ways-to-generate-ecommerce-sales-from-instagram/
6. https://trackmaven.com/blog/marketing-instagram-algorithm/
7. https://sproutsocial.com/insights/instagram-stats/
8. https://sproutsocial.com/insights/hashtags-for-instagram/
9. https://www.clickz.com/how-ecommerce-brands-use-instagram-to-reach-their-goals/95996/
10. https://medium.com/@distillerytech/digital-transformation-why-enterprises-need-progressive-web-apps-b37a9e223157
11. https://www.doubleclickbygoogle.com/articles/mobile-speed-matters/
12. http://www.retail-systems.com/rs/Retailer_Websites_Experiening_Downtimes.php
13. https://www.statuscake.com/websites-of-40-of-uk-e-commerce-firms-experience-downtime-during-seasonal-traffic-peaks/
14. https://www.practicalecommerce.com/10-Surprising-Mistakes-on-Large-Ecommerce-Sites
15. https://www.decibelinsight.com/blog/how-load-speed-impacts-user-focus-time-analysis-of-83828-sessions
e Cha #MM19IN

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progressive web apps - pwa as a game changer for e-commerce - meet magento india 2019

  • 2. Progressive Web Apps (PWA) as a Game Changer for eCommerce Tom Karwatka Vue Storefront / Divante e Cha #MM19IN
  • 3. Hey eCommerce, whatโ€™s wrong with you? e Cha #MM19IN
  • 5. It takes, on average, 15.3 seconds to fully load a mobile page Google Research, Webpagetest.org, sampled 11M global mWeb domains loaded using a globally representative 4G connection, Jan. 2018. e Cha #MM19IN
  • 6. 53% of mobile site visits are abandoned if pages take longer than 3 seconds to load. 75% of mobile sites take longer than 10 seconds to load. e Cha #MM19IN
  • 7. Mobile abandonment rates exceed 80% when customers are asked to input their credit card details. e Cha #MM19IN
  • 8. Google Mobile First Index From the beginning of 2018, Google is changing its indexing to be mobile-first. e Cha #MM19IN
  • 9. 30%+ of users have purchased a product they first discovered on Instagram. WeChat- 1 billion monthly users Instagram - 1 billion monthly users e Cha #MM19IN
  • 10. We arenโ€™t ready for mobile. Fine?! But we feel strong on desktop! e Cha #MM19IN
  • 11. 40% of major eCommerce companies experience periods of website downtime during seasonal traffic peaks. 56% noted that their website experienced longer loading times during seasonal peaks e Cha #MM19IN
  • 12. eCommerce demand has outgrown current tech-stacks e Cha #MM19IN
  • 13. eCommerce demand has outgrown current tech-stacks e Cha #MM19IN
  • 14. We need new tools! eCommerce demand has outgrown current tech-stacks e Cha #MM19IN
  • 15. HEADLESS front-end is stand-alone software, which communicates with a back-end via an API bit.ly/headless-ebook e Cha #MM19IN
  • 16. HEADLESS front-end is stand-alone software, which communicates with a back-end via an API DESIGN SYSTEMS a collection of reusable components, guided by clear standards, that can be put together e Cha #MM19IN
  • 17. PROGRESSIVEHEADLESS front-end is stand-alone software, which communicates with a back-end via an API DESIGN SYSTEMS a collection of reusable components, guided by clear standards, that can be put together WEB APPS web applications that can appear to the user like traditional applications or native mobile applications e Cha #MM19IN
  • 18. Mobile apps provide the finest user experience, but have some limitations USER ACQUISITION need to be downloaded COSTS expensive to build & maintain BUSINESS MODEL high commision lack of control over publishing USER EXPERIENCE different on every device e Cha #MM19IN
  • 19. The new mobile standard Progressive Web Apps one app for all channels Multi platform Lighting fast Off-line ready Black Friday ready Google Microsoft Apple e Cha #MM19IN
  • 20. Vue Storefront Mobile-first ecommerce frontend that allows you to build super fast eCommerce websites and apps, without changing the backend platform. Open Source Head-less approach Design Systems Time2Market < 60 days www.vuestorefront.io e Cha #MM19IN
  • 21. Provide native app features Vue Storefront feels just like an app - it even has app-style interactions and navigation. Full screen Hiding the browser top URL bar and the bottom navigation menu Home screen Instant access from the home screen without opening the browser and typing a URL Push Notifications Push notifications with a one click opt-in directly from the PWA site. Offline mode Browsing with a weak or even lack of a network connection. e Cha #MM19IN
  • 22. Anytime. On any device. Vue Storefront behaves the same on each device. Vue Storefront behaves the same on each device. It delivers a 100% responsive and smooth shopping experience, so itโ€™s not necessary to develop apps for different web browsers and platforms. Vue Storefront works on: Android phones Desktop browsers (Edge, Chrome, Safari, Opera etc.) iOS phones and MacBooks Windows e Cha #MM19IN
  • 23. Accelerate with PWA advantages By combining the best of the web and native apps, Vue Storefront gives significant business capabilities. Install directly Vue Storefront is much smaller than native apps, so it loads faster, works better over low- bandwidth networks and takes up less space on a userโ€™s device. Up to date PWAs synchronize data in the background even when a user is not active. The app is always up- to-date with the latest version and content served instantly. Discoverable Vue Storefront is fully searchable and indexable, contrary to native apps. You can easily bookmark and share every page. Analytics You can track website users the mobile app way, for example: number of installs, active & offline users or even notification performance. Trusted by the Worldโ€™s Top Brands e Cha #MM19IN
  • 24. With eCommerce features Shopping - adding products to cart, stock synchronization, Cart Expiration, Multi-store, Products bundle and many more Ordering - Offline ordering (via in-browser queue), High speed with local caching, SSL for all online orders, Crossell, Upsell and more Checkout - built-in checkouts, external checkouts, creating an Account during the Checkout Process, checkout fallback option and more Payments - synchronization with major payment service providers like Google, PayPal and a few others Shipping - online Tax and Shipping Calculation, Multiple shipping addresses, free shipping functionality and more Open Source CMS and PIM Open Source Loyalty e Cha #MM19IN
  • 25. The platform for future growth Visual Recognition Take advantage of the Clarifai.com API with a PWA to automatically tag, organize, and search visual content with its machine learning engine. Chatbot Use a PWA as a platform for chatbot development. It is much more reasonable to offer a full blown user experience via PWA than going into native solutions. Virtual Assistants Virtual Assistants (Alexa, Siri, Google Now, Cortana) usage grew 23.1% in 2017. This year, 60.5 million Americans will use them. Itโ€™s nearly 20% of the US population. One Touch checkout The expiration of Amazonโ€™s US patent on one-click ordering (September 2017) allows companies to use express checkout functionality on their sites. You can extend the mobile-first experience by adding more channels. Voice Commerce Amazon Alexa and Google Home used with Vue Storefront & e Cha #MM19IN
  • 26. Vue Storefront - The future-proof solution We react quite fast and embrace all opportunities that are open for eCommerce. Focus on frontend. Bringing frontend innovations at speed. Google made page speed a factor in mobile search ranking. January โ€˜18 February โ€˜18 March โ€˜18 April โ€˜18 July โ€˜18 Vue Storefront is much faster to interact with, as well as providing smoother scrolling and transitioning of pages. Microsoft brought PWA standard into Microsoft Edge and Windows 10. Vue Storefront is fully compatible with Progressive Web App standard, so itโ€™s going to be available on any Windows device. Google began with Mobile-first indexing as a SEO ranking factor. Vue Storefront delivers an exceptional mobile UX which gives higher rankings position- even for desktop searchers. Apple announced PWA support on iOS and macOS devices. Vue Storefront works not only on Android phones and desktop browsers (IE, Chrome, Firefox, Opera) but on iOS phones and MacBooks too. Google Start marking non-HTTPS sites as โ€˜not secureโ€™. Vue Storefront is served via HTTPS, ensuring that data is encrypted, has better performance & caching and is promoted as SEO ranking signal. e Cha #MM19IN
  • 27. 1.2k+ developers in the Community (Slack) 6th most popular eCommerce Platform on GitHub 2nd most popular Magento repo on GitHub 30+ official Partners join the Community https://github.com/DivanteLtd/vue-storefront Projects live: India, Holland, Italy, Russia, Denmark, Poland, USA, Singapore, ... Workshops, Trainings, PoC, Time2Market <60 days e Cha #MM19IN
  • 28. Market implementation in Singapore The Hour Glass, one of Asiaโ€™s luxury watch retail groups wanted to engage their customers, with a Nomos Watch series limited offer. With their products, content and styling, they developed a product site based on PWA Storefront. e Cha #MM19IN
  • 29. Over 4000 GitHub Stars e Cha #MM19IN
  • 30. Build The Vue Storefront Marketplace with us Weโ€™d like to leverage on the Vue Storefront popularity and make our commitment event stronger โ€” providing the community with quality themes, modules and integrations for #PWA. We invite freelancers and companies to build: e Cha #MM19IN
  • 31. SPEED Higher CR Sites that load in 5 seconds vs 19 seconds observed: โ— 25% higher ad viewability โ— 70% longer average sessions โ— 35% lower bounce rates PAYMENTS Lower cart abandonment rate โ— PayPal - 53% increase in mobile payments thanks to One Touch checkout. โ— The expiration of Amazonโ€™s US patent on one-click ordering allows companies to use express checkout functionality. TRAFFIC New Clients โ— PWA is Mobile-First Index Ready - if a website has desktop content and mobile content, then Google will index mobile content first. โ— 68% of Instagram followers engage regularly with brands e Cha #MM19IN
  • 32. Try Vue Storefront for Mobile-First Commerce Tom Karwatka tkarwatka@divante.co e Cha #MM19IN
  • 33. Sources 1. https://www.thinkwithgoogle.com/marketing-resources/experience-design/mobile-shopping-ecosystem/ 2. ttps://www.forbes.com/sites/michelleevans1/2017/04/12/how-china-won-the-race-to-being-considered-a-mobile-first-comm erce-nation/#2c7e22a91b49 3. Mobile Payments Report 2018, Acapture by payvision 4. https://www.leadpages.net/blog/psychology-of-waiting/ 5. https://neilpatel.com/blog/4-easy-ways-to-generate-ecommerce-sales-from-instagram/ 6. https://trackmaven.com/blog/marketing-instagram-algorithm/ 7. https://sproutsocial.com/insights/instagram-stats/ 8. https://sproutsocial.com/insights/hashtags-for-instagram/ 9. https://www.clickz.com/how-ecommerce-brands-use-instagram-to-reach-their-goals/95996/ 10. https://medium.com/@distillerytech/digital-transformation-why-enterprises-need-progressive-web-apps-b37a9e223157 11. https://www.doubleclickbygoogle.com/articles/mobile-speed-matters/ 12. http://www.retail-systems.com/rs/Retailer_Websites_Experiening_Downtimes.php 13. https://www.statuscake.com/websites-of-40-of-uk-e-commerce-firms-experience-downtime-during-seasonal-traffic-peaks/ 14. https://www.practicalecommerce.com/10-Surprising-Mistakes-on-Large-Ecommerce-Sites 15. https://www.decibelinsight.com/blog/how-load-speed-impacts-user-focus-time-analysis-of-83828-sessions e Cha #MM19IN