1. BOB WALLACE, MBA
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As Principal and VP of Client Solutions, Bob brings WIH Resource Group clients
more than 27 years of operational strategy and improvement expertise in the
waste, recycling, transportation, financial, operations and alternative fuels
sectors. His robust industry experience, coupled with his functional expertise
in strategy, logistics, and management of waste, recycling, and collection
programs is a valuable asset to the WIH Resource Group team.
Bob has deep expertise in the areas of strategic business planning, collection,
disposal, transportation rate and contract negotiations, as well as conducting
performance assessments for solid waste collection programs and Landfill &
Waste-By-Rail operations. He has also led solid waste collection alternative
fueling projects for the City of Boise, City of Mesa, City of Tacoma and the City
of Tucson, and co-authored the book “Solid Waste Rate Setting and
Financing.”
INDUSTRY EXPERIENCE
Bob has a strong track record of leading significant operational improvements
and developing business strategies both within organizations and now as a
consultant. In the past 10 years, he has successfully delivered and completed
over 400 waste, recycling, transportation, and fleet management projects
serving as Project Manager. He has extensive experience working with clients
to improve underperforming business units and organizations in both the
private and public sectors. His industry and consulting experience includes:
 Business and Industry Consulting – Public & Private Sectors
 Alternative Fuels & Renewable Fuels
 Fleet Management
 Transportation & Logistics
 Environmental Management
 Business Improvement Processes
 Strategic Planning & Implementation
 Recycling & Solid Waste Collection Operations
 Waste Collection Route Auditing
 Operational Management
 Expert Witness Services – Plaintiff and Defendant Support
 Waste Management / Recycling
 M&A Due Diligence
 Expert Witness Services
 Sales & Customer Service Management
 Integrated Solid Waste Management Planning (ISWMP)
 Procurement and Contract Management
 Wastebyrail Operations Program Development and Management
PRINCIPAL &
VICE PRESIDENT
OF CLIENT SOLUTIONS
bwallace@wihresourcegroup.com
480.241.9994

2. BOB WALLACE, MBA
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PROFESSIONAL EXPERIENCE
In his previous role at Waste Management – the largest provider of waste
management and recycling services in North America – Bob managed a $100M
annual budget and was responsible for implementing business process
improvement initiatives, company-wide collection vehicle routing, and
assessments of alternative fuels throughout the US.
 Director of Transportation & Logistics – Waste Management, Inc.
 Regional VP, NW Area – Puget Sound Trucking and Logistics
 Northwest Region Sales Director – Strick Lease
 Principal and VP of Client Solutions – WIH Resource Group
EDUCATION
 City University of Seattle – Seattle, WA Master of Business
Administration in Managerial Leadership
 Washington State University – Pullman, WA Bachelor of Arts in
Business & Managerial Leadership
 Centralia College – Centralia, WA Associate of Arts in Business,
Economics, Statistics, and Management Consulting
CERTIFICATIONS
 FEMA Certified Disaster Management Waste and Transportation
Program Responder
PROFESSIONAL AFFILIATIONS
 Arizona Forward
 American Public Works Association (APWA)
 National Recycling Coalition (NRC)
 Arizona Recycling Coalition
 Keep America Beautiful (KAB)
 National Industrial Transportation League (NITL)
 Solid Waste Association of North America (SWANA)
BOARD POSITIONS
 National Solid Waste Rate Committee for the American Public Works
Association (APWA) – Committee Member
 Solid Waste Association of North America (SWANA) - AZ Chapter
Board Member (prior)
 Waste Advantage Magazine – Editorial Advisory Board Member (prior)
 CA Refuse & Recycling Association’s (CRRA) Global Recycling Council
(GRC) – Board Member (prior)
PERSONAL INTERESTS & ENDEAVORS
Bob is an avid automotive and outdoors enthusiast. When not working on
client assignments, he can be found spending time with his family, hiking,
golfing, snow skiing and working out.

3. BOB WALLACE, MBA
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ABOUT WIH RESOURCE GROUP
WIH Resource Group is a global management consulting firm focused on environmental, waste management,
recycling, transportation, financial and logistical matters. Located in Phoenix, Arizona, WIH provides its clients
with fully integrated solutions to day to day business challenges, waste management, recycling and disposal
issues, as well as transportation and logistical challenges. WIH offers Clients creative solutions to solve complex
business issues and related matters for government municipalities, industrial companies, environmental,
engineering firms, non-profits and commercial customers alike.
The firm combines passion for its work with industry expertise and innovative analytics to produce compelling
results throughout the entire project life cycle, from analysis and design through implementation and
improvement. Our team can help you achieve outstanding results. The firm has offices throughout the United
States.
To learn more about our services, visit http://www.wihrg.com or call (480) 241.9994