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Web Analytics } } Your Site Many people focus all of their attention on their analytics applications to monitor the performance of their online marketing.  The problem is that website analytics only provides a view into a tiny sliver of your visitors’ activities.
Analytics Misses ,[object Object]
Identity
Social
SERPWebsite analytics miss search engine result page (SERP) activity, they miss the conversation that led visitors from social sites, and worst... they miss the actual identity of the people visiting your site.  They miss....
Analytics Misses ,[object Object],[object Object]
Ad
Social
Email
WebAnalytics paints a picture of simple paths to our site... but the reality is quite different...
Real Paths to Your Site ,[object Object]
Search
Social
Email
Web,[object Object]
Visitor Intent Not everyone visits your site to make a purchase, so there needs to be multiple strategies deployed that are developed based on the intent of the visitor.
Track Paths ,[object Object]
Adhttp://www.webtrends.com/Products/Analytics?source=display&detail=mktingtechblog <a href="order.html" onclick="javascript:pageTracker._trackPageview('/special/mypage');">Order Now</a>  It’s the website director’s job to ensure that campaign tracking is in use so they can monitor the performance of those paths.
Set Goals http://www.google.com/analytics Those paths can be realized by implementing Goals within Analytics to monitor the path’s performance.
Funnels Ad Call-to-Action Landing Page Confirmation Page http://www.google.com/analytics http://www.clicktale.com/ And Funnels within Analytics to visually display the path’s performance.
Webmasters http://www.google.com/webmasters But what about SERPs? How does your search engine result perform on a SERP? That’s why we need Webmaster’s Tools.
SERP CTR http://www.google.com/webmasters We can monitor the click-through rate of our entries on a SERP using Google Webmasters... and adjust meta descriptions to improve CTRs.
Monitoring Rank http://www.authoritylabs.com We can use tools like Authority Labs to monitor our rank over time to see how site and content changes are impacting our search rankings.
User Behavior http://www.reinvigorate.com We can use tools like Reinvigorate to see if our users are actually using the paths that we build.
User Attention http://www.eyetrackshop.com http://www.clicktales.com We can use tools to see how users view elements on a page and in what order.
Improving Rank http://www.seomoz.org http://www.gshiftlabs.com http://www.brightedge.com We can use SEO monitoring like SEOmoz, gShiftLabs and BrightEdge to help us improve our site’s optimization.
Keywords http://www.semrush.com Do you already rank on Keywords? Analytics only tells you the keywords that drew traffic, what about the others? SEMRush
Places http://www.google.com/places If we’re location-based, we can add our business(es) to Google Places and utilize their Analytics to monitor CTRs from geosearches.
Copy http://www.tynt.com We utilize Tynt to see how many times people copied content from our site and how it impacted visits and search. Tynt.
Social Monitoring Other tools provide analytics, natural language processing and tools to monitor how your brand is talked about offsite as well as alerts to notify you of mentions.
Social Sharing And offsite sharing is HUGE when it comes to driving traffic... second only to search (while impacting search).
Social Networks How we think of networks:  The reality of networks: ,[object Object],Networks are evolving and becoming more segmented and complex. It’s necessary to utilize monitoring tools to keep on top of your company’s reputation.
Facebook Pages Facebook insights has released a new version, supplying more information on reach, audience and content.
Social Tracking Most social traffic, because of URL shorteners and redirects, shows up as Direct Traffic in your Analytics! Use URL Shorteners that provide Analytics Use Campaign Codes http://bit.ly http://www.hootsuite.com Combined with Analytics campaign codes, we can use Bit.ly or Hootsuiteto track how social is impacting our site’s traffic.
Social Management http://www.argylesocial.com http://www.shoutlet.com Social management suites let you view, report and publish your social activity from a single platform.
Social Influence http://www.klout.com http://www.appinions.com http://www.followerwonk.com And now tools are evolving to measure people’s influence and authority in the social space. Klout, Appinions, FollowerWonk
Social Analytics http://www.pagelever.com http://social.webtrends.com Just as you measure on-site performance with analytics, now you can measure off-site analytics.
Social Segmentation ,[object Object]
Follower
Customer
Fan
Advocatehttp://www.lithium.com People that follow you want to be treated differently based on their dedication to you. Are you treating them differently?
Social Conversions http://www.argylesocial.com Tools like Argyle allow you to embed code on your site to measure actual conversions you’ve received by Social Medium.
Public Relations http://www.marketwire.com Tools like Marketwire allow you to check the stats of your Press Releases – measuring clicks and SEO visibility.
Email Campaign Content List http://www.delivra.com Email and RSS Feeds also provide traffic that is often measured as ‘direct’.  Using Analtytics for Email and Feeds is key.
Feed http://www.feedburner.com ERSS Feeds also provide traffic that is often measured as ‘direct’.  Using Analtytics for Feeds is key.
Internal Search Google Site Search Turning on internal search and understanding what people are searching for within your site will help you improve your site.
Trends http://www.google.com/trends http://www.hashtracking.com Beware of measuring day to day, week to week or even month to month.  Your site’s traffic will change based on behavior that’s often outside of your control. Watch the trends.
Businesses NameTag Hubspot Businesses can reveal themselves by identifying the IP address where the page was requested from!
Mobile iPhoney – A mobile emulator http://www.gomez.com/cross-device-website-compatibility-test/ Consumers are using the web on mobile devices more and more.  Are you changing the user experience based on their device?
Tablet iPad Peek – http://www.ipadpeek.com Consumers are using the web on tablet devices more and more.  Are you changing the user experience based on their device?
Segmentation Google Analytics offers basic segmentation for your reporting.  Are you segmenting based on prospects, customers, or your own staff’s interactions with your site?
Custom Reports Google Analytics also added customer reporting.
Marketing Ecosystem Content Curation

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50 Tools 50 Slides 50 Minutes!

  • 1. 50 Tools!50 Slides!50 Minutes? 50 Tools!50 Slides!50 Minutes? @douglaskarr @dknewmedia @mktgtechblog @corpblogging Text MKTG to 71813 to Subscribe to our Newsletter
  • 2. Web Analytics } } Your Site Many people focus all of their attention on their analytics applications to monitor the performance of their online marketing. The problem is that website analytics only provides a view into a tiny sliver of your visitors’ activities.
  • 3.
  • 6. SERPWebsite analytics miss search engine result page (SERP) activity, they miss the conversation that led visitors from social sites, and worst... they miss the actual identity of the people visiting your site. They miss....
  • 7.
  • 8. Ad
  • 10. Email
  • 11. WebAnalytics paints a picture of simple paths to our site... but the reality is quite different...
  • 12.
  • 15. Email
  • 16.
  • 17. Visitor Intent Not everyone visits your site to make a purchase, so there needs to be multiple strategies deployed that are developed based on the intent of the visitor.
  • 18.
  • 19. Adhttp://www.webtrends.com/Products/Analytics?source=display&detail=mktingtechblog <a href="order.html" onclick="javascript:pageTracker._trackPageview('/special/mypage');">Order Now</a> It’s the website director’s job to ensure that campaign tracking is in use so they can monitor the performance of those paths.
  • 20. Set Goals http://www.google.com/analytics Those paths can be realized by implementing Goals within Analytics to monitor the path’s performance.
  • 21. Funnels Ad Call-to-Action Landing Page Confirmation Page http://www.google.com/analytics http://www.clicktale.com/ And Funnels within Analytics to visually display the path’s performance.
  • 22. Webmasters http://www.google.com/webmasters But what about SERPs? How does your search engine result perform on a SERP? That’s why we need Webmaster’s Tools.
  • 23. SERP CTR http://www.google.com/webmasters We can monitor the click-through rate of our entries on a SERP using Google Webmasters... and adjust meta descriptions to improve CTRs.
  • 24. Monitoring Rank http://www.authoritylabs.com We can use tools like Authority Labs to monitor our rank over time to see how site and content changes are impacting our search rankings.
  • 25. User Behavior http://www.reinvigorate.com We can use tools like Reinvigorate to see if our users are actually using the paths that we build.
  • 26. User Attention http://www.eyetrackshop.com http://www.clicktales.com We can use tools to see how users view elements on a page and in what order.
  • 27. Improving Rank http://www.seomoz.org http://www.gshiftlabs.com http://www.brightedge.com We can use SEO monitoring like SEOmoz, gShiftLabs and BrightEdge to help us improve our site’s optimization.
  • 28. Keywords http://www.semrush.com Do you already rank on Keywords? Analytics only tells you the keywords that drew traffic, what about the others? SEMRush
  • 29. Places http://www.google.com/places If we’re location-based, we can add our business(es) to Google Places and utilize their Analytics to monitor CTRs from geosearches.
  • 30. Copy http://www.tynt.com We utilize Tynt to see how many times people copied content from our site and how it impacted visits and search. Tynt.
  • 31. Social Monitoring Other tools provide analytics, natural language processing and tools to monitor how your brand is talked about offsite as well as alerts to notify you of mentions.
  • 32. Social Sharing And offsite sharing is HUGE when it comes to driving traffic... second only to search (while impacting search).
  • 33.
  • 34. Facebook Pages Facebook insights has released a new version, supplying more information on reach, audience and content.
  • 35. Social Tracking Most social traffic, because of URL shorteners and redirects, shows up as Direct Traffic in your Analytics! Use URL Shorteners that provide Analytics Use Campaign Codes http://bit.ly http://www.hootsuite.com Combined with Analytics campaign codes, we can use Bit.ly or Hootsuiteto track how social is impacting our site’s traffic.
  • 36. Social Management http://www.argylesocial.com http://www.shoutlet.com Social management suites let you view, report and publish your social activity from a single platform.
  • 37. Social Influence http://www.klout.com http://www.appinions.com http://www.followerwonk.com And now tools are evolving to measure people’s influence and authority in the social space. Klout, Appinions, FollowerWonk
  • 38. Social Analytics http://www.pagelever.com http://social.webtrends.com Just as you measure on-site performance with analytics, now you can measure off-site analytics.
  • 39.
  • 42. Fan
  • 43. Advocatehttp://www.lithium.com People that follow you want to be treated differently based on their dedication to you. Are you treating them differently?
  • 44. Social Conversions http://www.argylesocial.com Tools like Argyle allow you to embed code on your site to measure actual conversions you’ve received by Social Medium.
  • 45. Public Relations http://www.marketwire.com Tools like Marketwire allow you to check the stats of your Press Releases – measuring clicks and SEO visibility.
  • 46. Email Campaign Content List http://www.delivra.com Email and RSS Feeds also provide traffic that is often measured as ‘direct’. Using Analtytics for Email and Feeds is key.
  • 47. Feed http://www.feedburner.com ERSS Feeds also provide traffic that is often measured as ‘direct’. Using Analtytics for Feeds is key.
  • 48. Internal Search Google Site Search Turning on internal search and understanding what people are searching for within your site will help you improve your site.
  • 49. Trends http://www.google.com/trends http://www.hashtracking.com Beware of measuring day to day, week to week or even month to month. Your site’s traffic will change based on behavior that’s often outside of your control. Watch the trends.
  • 50. Businesses NameTag Hubspot Businesses can reveal themselves by identifying the IP address where the page was requested from!
  • 51. Mobile iPhoney – A mobile emulator http://www.gomez.com/cross-device-website-compatibility-test/ Consumers are using the web on mobile devices more and more. Are you changing the user experience based on their device?
  • 52. Tablet iPad Peek – http://www.ipadpeek.com Consumers are using the web on tablet devices more and more. Are you changing the user experience based on their device?
  • 53. Segmentation Google Analytics offers basic segmentation for your reporting. Are you segmenting based on prospects, customers, or your own staff’s interactions with your site?
  • 54. Custom Reports Google Analytics also added customer reporting.
  • 56. Aggregation Tools like Twylah, Postana and Trunk.ly allow you to aggregate your own links and share them with others.
  • 57. Curation Tools Redux, Scoop.it, Curatedby, Keepstream, Qrait, Pearltrees, Bagtheweb, Storify, Equentia
  • 58. Centralization Twenty Feet, Webtrends Analytics 10 for centralization
  • 59. Dashboards Geckoboard integrates with hundreds of APIs to centralize your business KPIs
  • 60. Content Optimization http://www.webtrends.com/Products/Optimize And optimization tools to dynamically change your site based on visitor behavior to improve overall performance.
  • 61. Feed the Senses Text Audio Video Kinesthetic Many people don’t read. Is your messaging paralleled in audio? Video? Are you providing some interactive tools?
  • 62. Podcasts You can monitor audio consumption with Analytics on Podcasts (Blog Talk Radio).
  • 63. Videos You can monitor video consumption. Vimeo and YouTube all offer video analytics with their packages.
  • 64. Events <a href="#" onClick="_gaq.push(['_trackEvent', 'Videos', 'Play', 'Babyapos;s First Birthday']);">Play</a> Or you can program your own events in Analytics tools like Google.
  • 65. What do I measure first? What is a conversion?
  • 66. Where do I measure? Where do those visitors come from?
  • 67. How do I measure? How do I measure and monitor THEM?
  • 68. Can you ask? How do I really find out?
  • 69. Thanks to Kevin Mullett for some tips!We help companies reach their marketing potential.Text MKTG to 71813 to Subscribe to our Newsletter @douglaskarr http://www.dknewmedia.com http://www.marketingtechblog.com http://www.corporatebloggingtips.com doug@douglaskarr.com http://trunk.ly/douglaskarr You can find us on Facebook, too!

Editor's Notes

  1. http://www.google.com/webmastershttp://www.bing.com/toolbox/webmaster/