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Scarcity:
The Rule of the Few
    Cialdini’s Chapter 7
Scarcity Principle
        A weapon of Influence
Opportunities seem more valuable when they
are less available.

Potential loss is more powerful than potential
gain in influencing human decision-making.

Limited numbers- An item will be more desirable
when it is least available. Availability can serve
as a shortcut cue to an item’s quality.

Limited time- typical “deadline” tactic to pressure
consumers into buying an item
Scarcity of
Resources
Scarcity principle
   Time Limits!
Psychological Reactance
Scarcity principle trades on our weakness
for shortcuts.
Shortcut: item’s availability = quality
Lower availability= loose of freedom or
limited free choice.
Psychological reactance:
   Limited free choice = increased desire and
    efforts to possess the object.
Psychological Reactance
More evident at ages characterized by emerging
sense of individuality:
   Terrible twos
   Teenage years

Censorship of information: makes it more
desirable and believable, even when information
not received.

Scarcity of information: makes it more valuable,
credible, exclusive and therefore more
persuasive.
Psychological reactance influenced by:




  Censorship




  Emergence sense of individuality “Terrible Twos”
Effectiveness of Scarcity Principle
     as a Weapon of Influence
More effective when:
 New scarcity is more effective than long-
 standing scarcity.
  
      E.g., Revolutions tend to occur when a period
      of increased well-being is followed by a tight
      cluster time of reversal.
 Competition for scarce items or resources
 makes them more desirable.
     E.g., items purchased at an auction
Defense Mechanism against the
emotion-arousing pressures of scarcity
Question yourself:
What is it that we want from the desired item?

  If you want to “possess” the item for its social,
  economic or psychological benefits, you may be
  successful if you can afford it.

  BUT If you want it to “experience” the item as to
  eat it, use it, wear it, etc.. Then we need to
  remember that scarce items will not be any
  better than non scarce items on these regards
  just because they have limited availability.
Reference
Cialdini, R.B. (2009). Influence: Science
  and Practice (5th ed.) Boston: Pearson
  Education, Inc., 198-226.

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Scarcity chapter 7 cialdini feb 2011

  • 1. Scarcity: The Rule of the Few Cialdini’s Chapter 7
  • 2. Scarcity Principle A weapon of Influence Opportunities seem more valuable when they are less available. Potential loss is more powerful than potential gain in influencing human decision-making. Limited numbers- An item will be more desirable when it is least available. Availability can serve as a shortcut cue to an item’s quality. Limited time- typical “deadline” tactic to pressure consumers into buying an item
  • 4. Scarcity principle Time Limits!
  • 5. Psychological Reactance Scarcity principle trades on our weakness for shortcuts. Shortcut: item’s availability = quality Lower availability= loose of freedom or limited free choice. Psychological reactance:  Limited free choice = increased desire and efforts to possess the object.
  • 6. Psychological Reactance More evident at ages characterized by emerging sense of individuality:  Terrible twos  Teenage years Censorship of information: makes it more desirable and believable, even when information not received. Scarcity of information: makes it more valuable, credible, exclusive and therefore more persuasive.
  • 7. Psychological reactance influenced by: Censorship Emergence sense of individuality “Terrible Twos”
  • 8. Effectiveness of Scarcity Principle as a Weapon of Influence More effective when: New scarcity is more effective than long- standing scarcity.  E.g., Revolutions tend to occur when a period of increased well-being is followed by a tight cluster time of reversal. Competition for scarce items or resources makes them more desirable.  E.g., items purchased at an auction
  • 9. Defense Mechanism against the emotion-arousing pressures of scarcity Question yourself: What is it that we want from the desired item? If you want to “possess” the item for its social, economic or psychological benefits, you may be successful if you can afford it. BUT If you want it to “experience” the item as to eat it, use it, wear it, etc.. Then we need to remember that scarce items will not be any better than non scarce items on these regards just because they have limited availability.
  • 10. Reference Cialdini, R.B. (2009). Influence: Science and Practice (5th ed.) Boston: Pearson Education, Inc., 198-226.