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Pankaj Kumar 
Research Staff Nurse 
Guide:-Dr Deepak Agrawal 
Addl. Professor 
Department of Neurosurgery 
JPNATC AIIMS
Patient care is an important indicator of the 
quality of care and service delivery in the 
emergency department (ED)
 To evaluate patient satisfaction with the 
Emergency Department. 
 Help the docter to reach with in the golden 
hours of the patient witout wasting time.
 Doctors are urgently required in the ED for 
critically ill patients 
 There is various ways to inform the doctors 
regarding the patients condition in ED 
 This interaction is very important in nature 
for patient safety and care 
 SMS is a new communication way in 
hospital for critical call and consult request 
to the doctor
1. AUTOMATED SMS
Types Of Manual SMS 
 Type-1:- “Needs Review urgently of the 
Patient whose Tcno is:.... , Reach ED Stat” 
 Type-2:-Patient Deteriorated, Reach Stat 
,No of Sms(s) have been already sent for the 
Patient whose Tcno is:” CT done.
METHODOLOGY
 (http://172.16.23.28/jpnatced.com/sms.aspx)
 Easy to reminder for the Doctor 
 Higher accountability if a doctor fails to 
review a patient as there is proof that SMS alert was 
sent from the system. 
 Nurse can also send these SMS 
 Nurse dont have to run around looking for the 
doctor 
 SMS can also be send to senior doctors, if the 
informed doctors is not reaching on time.
 SMS is send to their personel number 
 Doctors get irritated with the repeated SMS
 Short message service showed that to provide 
optimal and fast ED service for saving the 
golden hours of the patients benefits and 
record & report data for the further refrence 
for doctors.
USING SMS SYSTEM FOR INFORMING DOCTORS REGARDING PATIENTS STATUS

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USING SMS SYSTEM FOR INFORMING DOCTORS REGARDING PATIENTS STATUS

  • 1. Pankaj Kumar Research Staff Nurse Guide:-Dr Deepak Agrawal Addl. Professor Department of Neurosurgery JPNATC AIIMS
  • 2. Patient care is an important indicator of the quality of care and service delivery in the emergency department (ED)
  • 3.  To evaluate patient satisfaction with the Emergency Department.  Help the docter to reach with in the golden hours of the patient witout wasting time.
  • 4.  Doctors are urgently required in the ED for critically ill patients  There is various ways to inform the doctors regarding the patients condition in ED  This interaction is very important in nature for patient safety and care  SMS is a new communication way in hospital for critical call and consult request to the doctor
  • 6. Types Of Manual SMS  Type-1:- “Needs Review urgently of the Patient whose Tcno is:.... , Reach ED Stat”  Type-2:-Patient Deteriorated, Reach Stat ,No of Sms(s) have been already sent for the Patient whose Tcno is:” CT done.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.  Easy to reminder for the Doctor  Higher accountability if a doctor fails to review a patient as there is proof that SMS alert was sent from the system.  Nurse can also send these SMS  Nurse dont have to run around looking for the doctor  SMS can also be send to senior doctors, if the informed doctors is not reaching on time.
  • 14.  SMS is send to their personel number  Doctors get irritated with the repeated SMS
  • 15.  Short message service showed that to provide optimal and fast ED service for saving the golden hours of the patients benefits and record & report data for the further refrence for doctors.