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Building a Global Partner Program - From Strategy to Execution

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dreamforce2006
dreamforce2006
Economy & FinanceBusiness
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Building a Global Partner Program: From Strategy to Execution Chris Gorglione, Segway Scott Safe, Network Physics Viviana Padilla, salesforce.com Track: Channel Executives
Safe Harbor Statement ,[object Object],[object Object],[object Object],[object Object]
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Challenges of Going Global With Channels ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Act Globally While Acting Locally! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Let’s Hear What Our Customers Have To Say Chris Gorglione Product Manager [email_address] Scott Safe VP Marketing [email_address]
Chris Gorglione Product Manager [email_address]
Segway Inc. ,[object Object],[object Object],[object Object],[object Object],INDUSTRY: Personal Transportation EMPLOYEES: 120 GEOGRAPHY: Global PRODUCT(S) USED: SFA, Service & Support, PRM # USERS: 20 Employees 150 Partners
Segway Inc. – Key Challenges ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Segway Inc. – The Solution ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],DEPLOYMENT DETAILS
Reaching All Markets and Channels Globally ,[object Object],[object Object]
Segway Inc. – Results ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Scott Safe VP Marketing [email_address]
Network Physics Inc. ,[object Object],[object Object],[object Object],[object Object],INDUSTRY: Application Performance EMPLOYEES: 85 GEOGRAPHY: N.A. & EMEA PRODUCT(S) USED: Salesforce Enterprise, PRM # USERS: 35 Employees 85 Partners
The CEO Challenge: Go 100% Channel in 30 Days ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Portal Decision ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],DEPLOYMENT DETAILS
We Took Our Strategies Local and Made Changes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Our Results ,[object Object],[object Object],[object Object],[object Object],[object Object]
Demo ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Chris Gorglione Product Management Scott Safe VP Marketing QUESTION & ANSWER SESSION Network Physics Segway Vivianna Padilla Senior Consultant Salesforce.com
One Pipeline. One Application. One Salesforce. ” — VP of sales, Webtrends Our partners are now part of our sales force. “ My CRM My SFA Complete Visibility with Integrated PRM and CRM High Adoption through Customizable Portals and Branding Complete Partner Lifecycle Functionality Reduced Channel Conflict with Deal Registration and Opportunity Management My PRM
Adds the Power of AppExchange! Install AppExchange Apps to Your Portal Share Any Custom Process or Object Share Custom Price Books and Products
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Session Feedback Let us know how we’re doing! ,[object Object],[object Object],[object Object],[object Object],[object Object],Save time! Use your cell phone or mobile device to send Feedback via SMS/Text Messaging! Send a message to 26335 In the message body: Session 162, #### For example, “ Session 123, 5555 ” Session ID: 162 Session ID # Scores for 4 categories SMS Voting powered by:

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