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threetwelvecreative
An AgileAgency
THREETWELVE & YOU
•  The Scrum Question:
How can we better deliver product to our customers?
•  Scrum, an Agile software development process, has been in
use since the 1990s. It is what ThreeTwelve is adopting to
create the Agile Agency approach.
•  Developed because long-term project planning
methodologies like Waterfall are inaccurate, and place
emphasis on top-down process
HISTORY
KEY AGILE PRINCIPLES
3
Collaborate more
with clients
4
Focus on delivering a
workable product instead
of documentation about
a product
1
Communication
with parties is more
important than SOPs
2
Be open to change
Elevate people over process
BETTER TOGETHER
•  ThreeTwelve has thrived not just because of exceptional work,
but also because of exceptional relationships.
•  Clients repeatedly call out ThreeTwelve’s collaborative nature
and the personal relationships they form with us.
It’s in our agency DNA to elevate
people over process
EVEN BETTER TOGETHER
•  That said, ThreeTwelve is a business and we need efficiencies
and processes in order to operate and to be able to scale.
•  Our clients are also businesses, and we should delight them
by safeguarding their interests and meeting their needs.
AGILE-Y-ER
•  Agile pulls our clients into the process by making them
stakeholders in everything we do.
•  Of course, any business’s clients are stakeholders – but in a
traditional agency/client model clients have much less input
into the process and there is much less transparency.
AGILE ROLES
Stakeholders -
Client team members
Cosmic Overlord –
ThreeTwelve member;
keeps process on course
Creative Team –
ThreeTwelve staff
Product Owner –
Main client POC
AGILE PROCESS:THESPRINT
•  The Sprint is the core time unit of the Agile process.
At ThreeTwelve our Sprints are two weeks (10 business days)
•  Short Sprints allow us to deliver products regularly and to
rapidly make iterative changes to improve our process
•  All work that is taken into a Sprint should be completed in
that Sprint
TheSprint-Tasks
•  Work to be done in a Sprint is broken down into tasks
•  Every task is assigned a point value that indicates its relative
difficulty to complete
•  Points are NOT time-correlated. Possible points a task can be
assigned are 1, 2, 3, 5, 8, 13 or 21. A one-point task is easy. A
21-point task is difficult and likely to take the whole Sprint.
TheSprint-TASKPOINTS
•  The point system reflects that we as humans are relatively
accurate at predicting the time to accomplish easy tasks, but
wildly inaccurate at predicting larger, longer-term tasks
•  Points allow us insight into what our true workload capacity is
•  Better insight means better planning, and better ability to
complete workload.
THESPRINT-TASKS
•  The ThreeTwelve team for a client has a maximum point
capacity that it can accomplish in any given Sprint
•  The sum of points for tasks taken into a Sprint should equal
the team’s capacity
•  Matching task points to team capacity ensures tasks brought
in to a Sprint are completed.
•  Tasks can be in any of these discrete states: Backlog, Current,
Working, Done
TheSprintBOARD
TheSprintBOARD
•  The Sprint Board is a visual representation of all the tasks
in a Sprint
•  There is a column for each state a task can be in
•  As a task changes state, it’s moved to the appropriate
column.
Lifecycle ofa Task -Backlog
•  All tasks begin life in the Backlog, which is a running record
of work that needs to be done. The Backlog is the only state
that spans Sprints.
•  At a planning meeting that happens before each Sprint,
clients identify tasks and prioritize them.
•  ThreeTwelve decomposes tasks where necessary, and assigns
point value. Final prioritizing can be done after any task
decomposition.
Lifecycle ofa Task –Current
•  During the planning
meeting, tasks are
moved from the Backlog
state to Current state
until the team’s point
capacity has been
reached
Lifecycle ofa Task -Working
•  When a ThreeTwelve
team member is ready to
start working a task, they
will put their name on it
and move it from Current
Sprint to Working On
Lifecycle ofa Task –DONE
•  When the task has been completed, it is moved from Working
to Done.
•  If it’s a task that has been decomposed to also have a “Client
Review and Changes” task, that task is then moved into the
“Working” state
BUTWHAT ABOUT
•  Client needs can change, even over the course of a single
Sprint.
•  ThreeTwelve capacity typically will NOT change over the
course of a Sprint
•  If new tasks arise that must be completed during a given
Sprint, the tasks are decomposed, given point values, and
brought in
•  A matching point value of low-priority tasks is then moved
from the Current Sprint back to the Backlog.
FAQs
•  Q. What if a task will take longer than one Sprint?
•  A. It should be decomposed into a set of smaller tasks, giving
everyone a better idea of what’s done and what remains to be
done
FAQs
•  Q. Can we see the Sprint board?
•  A. Yes. In the traditional Scrum environment, tasks are written
on yellow sticky notes and stuck onto a physical Sprint board
or wall. Stakeholders can come by at any time, look at all the
sticky notes, and be apprised of Sprint progress.
ThreeTwelve uses a web app called Teamworkand have structured that to resemble a Sprint
board pivoted into rows instead of columns. We will invite client team members to have access
to that board so that you can see at any time during a Sprint what we’ve done and what we’re
working on. We’re also working on our own Agile Agency software purpose-built to meet the
needs of our agency and our clients.

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The Agile Agency

  • 2. •  The Scrum Question: How can we better deliver product to our customers? •  Scrum, an Agile software development process, has been in use since the 1990s. It is what ThreeTwelve is adopting to create the Agile Agency approach. •  Developed because long-term project planning methodologies like Waterfall are inaccurate, and place emphasis on top-down process HISTORY
  • 3. KEY AGILE PRINCIPLES 3 Collaborate more with clients 4 Focus on delivering a workable product instead of documentation about a product 1 Communication with parties is more important than SOPs 2 Be open to change
  • 5. BETTER TOGETHER •  ThreeTwelve has thrived not just because of exceptional work, but also because of exceptional relationships. •  Clients repeatedly call out ThreeTwelve’s collaborative nature and the personal relationships they form with us. It’s in our agency DNA to elevate people over process
  • 6. EVEN BETTER TOGETHER •  That said, ThreeTwelve is a business and we need efficiencies and processes in order to operate and to be able to scale. •  Our clients are also businesses, and we should delight them by safeguarding their interests and meeting their needs.
  • 7. AGILE-Y-ER •  Agile pulls our clients into the process by making them stakeholders in everything we do. •  Of course, any business’s clients are stakeholders – but in a traditional agency/client model clients have much less input into the process and there is much less transparency.
  • 8. AGILE ROLES Stakeholders - Client team members Cosmic Overlord – ThreeTwelve member; keeps process on course Creative Team – ThreeTwelve staff Product Owner – Main client POC
  • 9. AGILE PROCESS:THESPRINT •  The Sprint is the core time unit of the Agile process. At ThreeTwelve our Sprints are two weeks (10 business days) •  Short Sprints allow us to deliver products regularly and to rapidly make iterative changes to improve our process •  All work that is taken into a Sprint should be completed in that Sprint
  • 10. TheSprint-Tasks •  Work to be done in a Sprint is broken down into tasks •  Every task is assigned a point value that indicates its relative difficulty to complete •  Points are NOT time-correlated. Possible points a task can be assigned are 1, 2, 3, 5, 8, 13 or 21. A one-point task is easy. A 21-point task is difficult and likely to take the whole Sprint.
  • 11. TheSprint-TASKPOINTS •  The point system reflects that we as humans are relatively accurate at predicting the time to accomplish easy tasks, but wildly inaccurate at predicting larger, longer-term tasks •  Points allow us insight into what our true workload capacity is •  Better insight means better planning, and better ability to complete workload.
  • 12. THESPRINT-TASKS •  The ThreeTwelve team for a client has a maximum point capacity that it can accomplish in any given Sprint •  The sum of points for tasks taken into a Sprint should equal the team’s capacity •  Matching task points to team capacity ensures tasks brought in to a Sprint are completed. •  Tasks can be in any of these discrete states: Backlog, Current, Working, Done
  • 14. TheSprintBOARD •  The Sprint Board is a visual representation of all the tasks in a Sprint •  There is a column for each state a task can be in •  As a task changes state, it’s moved to the appropriate column.
  • 15. Lifecycle ofa Task -Backlog •  All tasks begin life in the Backlog, which is a running record of work that needs to be done. The Backlog is the only state that spans Sprints. •  At a planning meeting that happens before each Sprint, clients identify tasks and prioritize them. •  ThreeTwelve decomposes tasks where necessary, and assigns point value. Final prioritizing can be done after any task decomposition.
  • 16. Lifecycle ofa Task –Current •  During the planning meeting, tasks are moved from the Backlog state to Current state until the team’s point capacity has been reached
  • 17. Lifecycle ofa Task -Working •  When a ThreeTwelve team member is ready to start working a task, they will put their name on it and move it from Current Sprint to Working On
  • 18. Lifecycle ofa Task –DONE •  When the task has been completed, it is moved from Working to Done. •  If it’s a task that has been decomposed to also have a “Client Review and Changes” task, that task is then moved into the “Working” state
  • 19. BUTWHAT ABOUT •  Client needs can change, even over the course of a single Sprint. •  ThreeTwelve capacity typically will NOT change over the course of a Sprint •  If new tasks arise that must be completed during a given Sprint, the tasks are decomposed, given point values, and brought in •  A matching point value of low-priority tasks is then moved from the Current Sprint back to the Backlog.
  • 20. FAQs •  Q. What if a task will take longer than one Sprint? •  A. It should be decomposed into a set of smaller tasks, giving everyone a better idea of what’s done and what remains to be done
  • 21. FAQs •  Q. Can we see the Sprint board? •  A. Yes. In the traditional Scrum environment, tasks are written on yellow sticky notes and stuck onto a physical Sprint board or wall. Stakeholders can come by at any time, look at all the sticky notes, and be apprised of Sprint progress. ThreeTwelve uses a web app called Teamworkand have structured that to resemble a Sprint board pivoted into rows instead of columns. We will invite client team members to have access to that board so that you can see at any time during a Sprint what we’ve done and what we’re working on. We’re also working on our own Agile Agency software purpose-built to meet the needs of our agency and our clients.