Oneworld alliance

1. ONEWORLD ALLIANCE
Some salient points
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GROUP MEMBER:
1. Quản Thu Hương -1111150037
2. Nguyễn Thị Hà Trang -1111150067
3. Nguyễn Thảo My -
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5. Nguyễn Tuấn Dương -
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7. Phạm Ngọc Hà -1111150181
8. Nguyễn Quốc Bảo -1113150012
9. Đào Thị Hoa -1111150033
10. Phùng Thị Hảo -1117150130
11. Phạm Thị Hoài Phương -1111150188
12. Phạm Hà My -1111150199
13. Nguyễn Thị Mỹ Hằng -1111150198
14. Nguyễn Thị Thùy Linh -1114150300
15. Đỗ Thùy Linh -1114150043

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I. HISTORY AND DEVELOPMENT
 Oneworld was launched in 1999 by founding alliance members American
Airlines, British Airways, Cathay Pacific and Qantas.
 The alliance has since grown with Finnair and Iberia joining in 1999, LAN in
2000, Japan Airlines and Royal Jordanian in 2007, S7 Airlines in 2010, airberlin in
2012, Malaysia Airlines and Qatar Airways in 2013, and TAM Airlines, US
Airways and Sri Lankan Airlines in 2014.
 Oneworld is the current holder of an unprecendent six of the eight leading
international "best airline alliance"
II. CURRENT MEMBERS
airberlin
Since its launch in 1978, airberlin has grown into
Germany's second largest airline. It serves over 130
destinations in 30 countries. It joined the oneworld
alliance in 2012. The airline's hubs are Berlin,
Dusseldorf, Palma de Mallorca and Vienna.
Cathay Pacific
One of Asia's most awarded airlines and a founding
member of theoneworld alliance, Cathay Pacific
services almost 100 destinations in more than 30
countries
Japan Airlines
Established in 1951, Japan Airlines is one of the
world's premier carriers and joined the oneworld®
alliance in 2007. The airline has major hubs at
Tokyo, Osaka and Nagoya, and, with
itsoneworld affiliates, operates flights to some 75
destinations in 20 countries.

3. Malaysia Airlines
Malaysia Airlines, which joinedoneworld on 1
February 2013, is one of only six airlines worldwide
rated five-star by the Skytrax independent airline
quality ratings agency, which has also honoured the
airline for having the World's Best Cabin Staff.
Royal Jordanian
Royal Jordanian is the national carrier of the
Kingdom of Jordan. It flies to some 60 destinations
in nearly 40 countries throughout the Middle East,
Europe, Asia, Africa and North America.
oneworld airline affiliates
Offering additional services in conjunction with our
member airlines,oneworld affiliate airlines enable
you to access more regional destinations around the
globe.
American Airlines
American Airlines is a founding member
of oneworld. With its merger partner US Airways,
and its affiliates, the new American Airlines operates
from major hubs across the USA, including
Charlotte, Chicago, Dallas/Fort Worth, Los Angeles,
Miami, New York, Philadelphia, Phoenix and
Washington DC, to more than 330 destinations in 50
countries.
Finnair
As Finland's flagship carrier, Finnair flies from its
Helsinki hub to more than 60 destinations in 30
countries, including an increasing number of
longhaul international flights to and from Asia.
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4. LAN
One of Latin America's largest and most awarded
carriers, LAN Airlines services more than 90
destinations throughout South America, North
America, Europe and the Pacific, with hubs in Chile,
Argentina, Ecuador and Peru.
Qantas
A founding member of oneworld, Australia's Qantas
is one of the world's leading airlines, with services to
some 80 destinations throughout Asia, the Pacific,
Europe, North America and Africa.
S7 Airlines
As Russia's largest domestic carrier, S7 Airlines
operates flights to a hundred destinations in 30
countries throughout Europe, the Middle East and
Asia
British Airways
British Airways is one of the world's premier airlines
and a founding member of the oneworld alliance.
The airline reaches some 200 destinations in nearly
90 countries from its London Heathrow hub.
Iberia
A oneworld alliance member since 1999, Spain's
Iberia serves some 110 destinations in 40 countries.
It is the leading carrier across the South Atlantic.
TAM Airlines
TAM, which joined the oneworld alliance on 31
March 2014, is the leading carrier in Brazil – Latin
America's biggest economy and the region's largest
market for air travel. TAM serves 61 destinations in
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5. 16 countries in Latin America, the USA and Europe,
with a fleet of 172 aircraft operating 800 departures
daily. It boarded more than 37 million passengers in
2012.
Qatar Airways
Qatar Airways, the national carrier of the State of
Qatar, joined theoneworld® alliance in 2013. This
Skytrax-rated five-star airline operates a modern
fleet of over 125 aircraft to over 130 key business
and leisure destinations worldwide.
SriLankan Airlines
SriLankan Airlines joined oneworld on 1 May 2014.
It is not just the flagcarrier for Sri Lanka but also
the largest international airline serving the Maldives
and with a significant presences also in Southern
India.
III. CRITERIA FOR BEING ACCEPTED INTO ONEWORLD ALLIANCE
The ability of an airline to participate in an alliance is usually limited by laws and
regulations or subject to the approval of the government. In February 2009, Oneworld
celebrated its tenth anniversary with its ten member airlines—American Airlines, British
Airways, Cathay Pacific, Finnair, Iberia Airlines, Japan Airlines, LAN, Malév, Qantas,
and Royal Jordanian. In the past decade, membership has doubled from an initial five
members to ten members now; its member airlines carried a total of 2.5 billion
passengers and generated almost $500 billion, €450 million in revenue from passenger
activities. Alliance fares and sales products generated $5 billion, €2.5 billion in revenue
alone, with two-thirds or almost $3 billion, €1.5 billion would not have been generated if
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the alliance did not exist.
As part of the celebration and to increase awareness of the 10‑member alliance, all
the alliance member airlines decorated a proportion of their aircraft fleets in a new

6. standard Oneworld livery—around 40 aircraft in total, mainly types that fly on
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international routes.
The alliance also unveiled a special version of its logo, featuring the text "10 years"
printed behind the word Oneworld as a watermark on its round blue orb. The new
(optional) standard Oneworld livery to be accepted into Oneworld Alliance was
introduced as part of the alliance's tenth anniversary celebration in February 2009.
It features the alliance name in large letters that are almost 2 metres (6.6 ft) tall and
the alliance logo along the side of their fuselage, against a white or a polished metal
background. The name of the operating member airline will be placed in smaller lettering
in a standard position at the front of the aircraft below the alliance name and logo. Each
member airline will also retain its regular tailfin design.
The oneworld program offers three levels of status: Ruby, Sapphire, and
Emerald. One world Emerald is the top tier elite status, and as such, offers significantly
more benefits than Sapphire (medium tier) and Ruby statuses for frequent travelers.
1. One world Ruby Status Qualifications
The one world partners’ frequent flyer programs each have their own tiers that
translate to Ruby status. This status can be attained in a variety of ways, generally
through obtaining a minimum amount of miles (13000-30000 qualifying miles) and/or
segments (14 – 35 segments).
2. One world Sapphire Status Qualifications
Sapphire status is generally achieved by flying more than double that for Ruby status
in both miles and/or segments.
3. One world Emerald Status Qualifications
As one world’s highest tier, Emerald status requires more qualification miles traveled
than both Ruby and Sapphire statuses combined. By reaching this significant milestone
you can enjoy some extremely exclusive and valuable benefits of being an Emerald flyer
with one world.

7. IV. ADVANTAGES OF BEING A MEMBER
Oneworld enables its members to offer their customers more services and benefits
than any airline can provide on its own. These include many advantages to each members
of Oneworld and also to Oneworld as a whole.
- Global coverage: Oneworld has an incomparable route network, focused on the
world's leading business cities. The alliance serves almost a thousand destinations
in more than 150 countries. This enables customers to reach many more places
much more easily, way beyond the reach of an individual airline's network, flying
with quality carriers all the way. The alliance's airlines operate more than 14,000
flights every day - that averages out at one departure or arrival every three seconds
around the clock.
- Better value: Oneworld is the market leader for alliance fares and sales
products, pioneering some of the most innovative, flexible and attractively priced
alliance fares available – and the first to sell any of them on-line.
- More rewards and recognition: Top tier frequent flyers enjoy all of the
privileges to which their status entitles them, across all oneworld airlines.
- More miles and points: Members of any oneworld airline's frequent flyer
programme can earn miles and tier status points on eligible flights marketed and
operated by any of the alliance's carriers - and redeem rewards across that wider
network.
- More lounges: Frequent flyers, depending on status, have access to more
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than 600 airport lounges worldwide.
- Smoother transfers: Wherever possible, passengers are checked right
through to their final destination, withoneworld staff and airport signs providing
assistance in unfamiliar airports and global support centres to troubleshoot snags
before they occur at key hubs.
- Superior quality: Oneworld member airlines have strong reputations for
customer service excellence and innovation. The quality of the oneworld customer

8. journey, from lounges to the in-flight product, will help passengers arrive at their
destinations fresh, well rested, and ready to do business.
- Greater support: Our airlines employ a third of a million people across the
globe to ensure oneworld customers travel safely, securely and comfortably every
step of their journey.
- Almost unrivalled international network: From Adelaide to Zurich, from
Argentina to Zimbabwe, oneworld's network reaches out to the four corners of the
earth, making it easier for travellers to reach more places. Our member airlines
together serve around 150 countries with flights to almost a thousand destinations,
many more than any individual airline can offer itself - with the oneworld network
focused on the most important cities for international business travellers.
- An extensive range of great value fares: Oneworld is the market leader for
alliance fares and sales products, pioneering some of the most innovative, flexible
and attractively priced alliance fares available – and the first to sell any of them
on-line. There's something for anyone interested in making an extensive journey -
from captains of industry on a trip right around the world to the student
backpacker exploring one continent or more.
Oneworld Explorer: One of the most popular, simple, flexible and
attractively priced round-the-world fares available in the market. Prices are based
on class of travel (Economy, Premium Economy where available, Business or
First) and, uniquely, the number of continents visited - rather than mileage of the
overall trip. This keeps journey planning as simple and flexible as possible,
providing excellent value. Flights can be on any of the oneworld carriers.
oneworld Explorer is the obvious choice for anyone planning a global journey
including sectors "Downunder" with oneworld's Qantas the only member of a
global alliance operating a full domestic network within Australia. oneworld
Explorer was the first multi-airline round-the-world fare bookable on-line.
Global Explorer: Another round-the-world fare, but this time based on the
distance flown - and including some airlines which are not members of oneworld –
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9. including members elect Qatar Airways and SriLankan, plus Aer Lingus, Alaska
Airlines, Fiji Airways, Meridianafly, WestJet and some flights operated by Air
Tahiti Nui and Jetstar, extending the destinations covered still further.
Circle Explorer: Similar to oneworld Explorer, but does not require travel
to North or South America, so you can fly halfway around the globe and then back
again, without actually circumnavigating the planet (for example London-Hong
Kong-Sydney-Johannesburg-London).
Circle Pacific: Another Explorer variant, this time for trips around the
Pacific Ocean, covering Australia/NZ, Asia and North and South America (for
example, Los Angeles-Tokyo-Sydney-Los Angeles).
Circle Asia and South West Pacific: Covering North East and South East
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Asia and the South West Pacific.
Circle Atlantic: Covering Europe and the Middle East, North and South
America.
Visit Passes: Offering multi-sector flights on any oneworld carrier in a
specific continent or region. They offer a great value way to travel around a
region. oneworld is the only alliance to offer this sort of pass covering all six
continents, excluding Antarctica. Prices are based on the number of sectors
selected and their length.
- High and equal flying service standards: Members of oneworld are proud of
their reputations for high quality service - setting standards for the rest of the
industry to follow. To ensure a consistently high level of customer service across
all member airlines, oneworld has established a set of quality standards which are
monitored regularly. They cover areas such as check-in, lounges, boarding
experience, cabin crew, meals, seat comfort, punctuality, in-flight entertainment,
aircraft cleanliness and baggage handling.

10. - Better facilities on the ground: Oneworld member airlines operate from some
of the best airports in the world. By working together on joint ground facilities,
they are able to create far better facilities than any of them could justify on their
own, and at better unit costs. oneworld members have combined ticket offices,
check-in facilities and/or lounges at some 50 airports worldwide.
V. ONEWORLD ALLIANCE’S VISION AND STRATEG Y:
To be the first choice airline alliance for frequent international travellers, generating
more value for customers, shareholders and employees than any airline can achieve by
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itself.
 Making global travel smoother, easier, better value and more rewarding
 A WORLD OF DIFFERENCE FOR CUSTOMERS: oneworld enables its member
airlines to offer services beyond what any individual carrier can provide by itself
or bilaterally with another partner: Global coverage, Better value, More rewards
and recognition, Superior quality, Greater support,…
 Offering travel solutions beyond the reach of any airline’s individual network
 AN UNRIVALLED INTERNATIONAL NETWORK
 AN EXTENSIVE RANGE OF GREAT VALUE FARES: oneworld Explorer,
Global Explorer, Circle Explorer, Circle Atlantic,…
 oneworld ONLINE: The alliance’s website, www.oneworld.com, offers a wealth
of useful tools and information on key aspects of its service and products in many
languages – and an interactive map showing every destination and route served by
the alliance’s member airlines and their code-share partners.
 Providing a common commitment to high standards of quality, service and
safety
 MORE RECOGNITION FOR FREQUENT FLYERS: oneworld offers more
opportunities to earn: Earning miles, Redeeming miles, Privileges
 HIGH FLYING SERVICE STANDARDS
 OFFERING BETTER FACILITIES ON THE GROUND: oneworld member
airlines operate from some of the best airports in the world.

11.  Delivering its airlines with savings and benefits greater than any can achieve
by itself
 DELIVERING BENEFITS TO SHAREHOLDERS: oneworld gives its members
an additional competitive edge - beyond what any airline can achieve individually
or bilaterally
 AWARD WINNERS: oneworld and its member airlines are among the most
frequent award winners in the airline industry
 MANAGING THE ALLIANCE: oneworld was the first of the global airline
alliances to establish a central unit to drive the management of the alliance, its
future growth and customer offerings.
 DEEPENING LINKS BETWEEN AIRLINE PARTNERS: oneworld’s member
airlines are expanding their working relationships beyond the co-operation
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covered through oneworld.