Lean principles have been used for years in the manufacturing world, and have started to make an impact in the office as well. These tools can provide the foundation to building a systematic approach to improving your HR practice and lowering costs. In this session, we will review a sample structure for project generation, selection and governance. Additionally, we will apply these tools in an interactive session to create a list of potential actions attendees can use on their return to their organization. The intent is to provide a high level overview of the methodology, provide tools that can be taken and implemented, and provide experience applying the tools within the session.
36. A series of activities that transform a set of
inputs into a specific set of outputs.
Everything we do is a process.
PROCE
SS
37. Output: Goods, Services, Products
Function: The steps that transform the
Inputs
Inputs: Equipment, Process, People,
Environment, Materials,
Management
38. Y to X Tree - Applying LSS Principles
to HR
Apply LSS
Principles
LSS Metrics
LSS
Deployment
Sessions
LSS ROI
LSS Belt Certifications
Y X – Level 1 X – Level 2
LSS Champion
Certification
Number of BB/GB
Projects Completed
Project Tracking
Mechanism
39. Y to X Tree - Revenue Growth +15%
Revenue
Growth +15%
Service Personnel
Sales
Personnel
Retention of top talent
Sales training for
new/existing team
Y X – Level 1 X – Level 2
Finance Personnel
Revised comp plan to
emphasize revenue
Exit plan for bottom
10%
41. Fishbone Construction
Define the categories (bones) of the causes
People Materia
l
Proces
s
Environ
ment
Equipm
ent
Manage
ment
Top
Talent
Leaves
42. Fishbone Construction
Construct potential cause detail
Compensati
on
Training
Culture
Product
Stay InterviewTools
Strategy
Leaders
Team
Projects Recogniti
on
Tech
Territory Turnover
Peers
Job
Market
People Materia
l
Proces
s
Environ
ment
Equipm
ent
Manage
ment
Top
Talent
Leaves
43. Fishbone Construction
Prioritize causes for investigation
People Materia
l
Proces
s
Environ
ment
Equipm
ent
Manage
ment
Top
Talent
Leaves
Compensati
on
Training
Culture
Product
Stay InterviewTools
Strategy
Leaders
Team
Projects Recogniti
on
Tech
Territory Turnover
Peers
Job
Market
48. Impact
Category
Definition
Net Hard
Savings
Total estimated hard savings less investment to
implement.
Number of Task
Owners
Total number of people performing the job
function within the impacted area.
Impact Scope Area of project impact, usually geographic.
Strategic
Impact
How closely related is the project to business
goals?
Effort
Category
Definition
Project
Expense (T&E)
Expected spend on travel to bring the project
team together to execute the project. Does not
include implementation costs.
Time Expected time to execute project and begin
realizing savings.
Functions
Involved
Number of functions that are responsible to
execute the project and capture the savings.
Systems
Impact/Change
Impact the project implementation will have on
any of the HR systems or applications.
49.
50. The DMAIC Model
D - Define: Identify the problem/ opportunity for
improvement - Define Y
M- Measure: Can we measure Y effectively? Create the
baseline and goal.
A - Analyze: Identify the key factors (X’s) affecting Y
I - Improve: Identify, evaluate, and select the best
solution(s) to improve Y
C - Control: Execute the plan to improve Y, sustain and
Control
Performance
Improve
Performance
Analyze
Opportunities
Measure
Performance
Define
Opportunities