10. メールとソーシャルの融合
Single Collaboration Platform: IBM Connections Cloud
Audio/Web
Conference
Business
Process
Social
Collaboration
Social
Content
Social
Communications
Mobile
Files/
Documents
Ideation
Blog/
Wikis
Profiles
Communities
Email
Microblogs
Compliance/
Retention
SMS/IM
Metrics
11. Single Collaboration Platform: IBM Connections Cloud
Culture
文化 & 仕組み
Technology
技術 & 道具
Rule
ルール & 制度
旧い「管理」から新しい「ConTRol」へ
Social contacts – mention but do not display on chart.
•How did we do it?
•Focused on...
oVibrant community as social support hub
oAgile deployment for iterative improvements
oPut users and communication first
•Results?
oFrom boarding 750/week to 20,000+/week
oSimplified boarding steps from 11 to 4