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Orms news flash volume 2 issue 1

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Orms news flash volume 2 issue 1

  1. 1. ORMS NewsFlash V o l u m e 2 , I s s u e 1 J a n u a r y 1 1 , 2 0 1 2 More ORMS Users Ring in the New YearHighlights• More Users in Oregon State and local government agencies launched the New the New Year Year with greater records transparency and accessibility. About 200 ORMS users are currently connected to HP TRIM. The• ORMS HP Implementation Team hopes to have 300+ users connected and TRIM DEMO trained to use HP TRIM in the next month. Additional On-boarding/Implementation meetings as well as• ORMS Support Desk and HP TRIM trainings are scheduled and underway for more of our ORMS Pilot agencies. Escalation Happy New Year! - The ORMS Team Process 9th ORMS Pilot Group Conference Call Monday, February 13th, 2012 10:00—10:30 a.m.Inside thisissue: Happy New ORMS HP TRIM DEMO 1 Year Archives Building, Salem, Oregon Pilot Group 1 Spread the word to your colleagues and friends in other government agencies who Call could use ORMS’ cost-effective HP TRIM solution for managing records. ORMS HP The SoS Archives Department will host an Oregon Records Management Solution HP 2 TRIM DEMO TRIM Demonstration at the SoS Archives Building in Salem this February. ORMS 2 Support Mary Beth Herkert, State Archivist, Connor Edmonds, SoS Archives Records Manager, ORMS 2 and Autumn Tysko, of HP, will demonstrate HP TRIM and explain the ORMS model Escalation to interested agency representatives. Agency stakeholders will have the opportunity to Process ask questions and explore the benefits and security included in this comprehensive RESOLV Tips 2 solution. The ORMS Support Desk will send out invites to a list of agencies who have already shown interest. Please contact the ORMS Support Desk either by e-mail or phone to reserve your seats. 1-888-354-2006
  2. 2. Page 2Page Do you have questions related to ORMS and HP TRIM? Contact the ORMS Support Desk! Please call the ORMS Support Desk at Chaves Consulting for assistance. We will help you answer questions, work through issues, find solutions, and track all issues in RESOLV! If needed, we will connect with another ORMS Implementation Team member for help to resolve your issue. We are here to assist all ORMS users! 1-888-354-2006 or ormssupport@chavesconsulting. com RESOLVTM Issue Tracking Tip Each Pilot Agency has Power Users that have access to the ORMS Issue-Tracking System, RESOLVTM. Use the Issue Navigator to browse all the issues in RESOLV’s database. Click “Issue” and query your search. ORMS NewsFlash