Personal Information
Organization / Workplace
London United Kingdom
Occupation
Founder
Industry
Technology / Software / Internet
Website
www.whatusersdo.com
About
During 20+ years of working in digital I became increasingly frustrated with the amateurish way that companies were making important design decisions. Personal opinions, hunches and incomplete data were driving experience design. And not User Insight.
I started WhatUsersDo to fix this by making user research and user testing BAU.
Tags
user experience
customer experience
user research
ux
usability
cx
cem
travel
retail
website testing
ecommerce
user
cro
smartphone
nuxuk
uk usability
remoteux
See more
Presentations
(18)Personal Information
Organization / Workplace
London United Kingdom
Occupation
Founder
Industry
Technology / Software / Internet
Website
www.whatusersdo.com
About
During 20+ years of working in digital I became increasingly frustrated with the amateurish way that companies were making important design decisions. Personal opinions, hunches and incomplete data were driving experience design. And not User Insight.
I started WhatUsersDo to fix this by making user research and user testing BAU.
Tags
user experience
customer experience
user research
ux
usability
cx
cem
travel
retail
website testing
ecommerce
user
cro
smartphone
nuxuk
uk usability
remoteux
See more