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Create a
Batman, Not a
Robin
How to Get the Most Out of Your
Student Staff
#TIE1
Hello!
I am Kareem Rahaman
Senior Digital Communications
Officer, Ryerson University
Co-Founder, Splash Effect
You can find me at:
@Dynamyk
What We’ll Cover
▷The Soft Skills Gap
▷Student Development Steps
▷Connecting Students to Industry
36 Part Time Staff
In roles across the university
2 Co-Workers
Whom managed staff after me.
5 Full-Time Staff
Who worked summers
1.
Soft Skills Gap
The Missing Component
Teaching and Tools
““Of all the things employers look for when
hiring talent, it’s the so-called ‘soft skills’ that
are valued most: communication, teamwork,
flexibility and positive attitude are by far the
most sought-after skills. Employers
understand that everything else can be
taught, so they look for the most promising
raw material to work with.”
“Hire for fit. Train for
Skill”
medium.com/dynamyk
Missing Skills
CollaborationCommunication
Critical
Thinking
Creativity
2.
Development Plan
Understanding their why
“Great managers get
the most out of their
staff by ensuring
their staff get the
most out of their
jobs. “
medium.com/dynamyk
Process
Understand
Their Why
Give them
valuable
work
Give
Feedback
Provide
Mentorship/Development
Opportunities
Questions
1) If I could choose one friend or mentor to trade jobs with, I’d choose ____________, because ____________.
2) I’ve always wondered what it would be like to do ____________. It’s interesting to me because ____________.
3) If I had the right education or skill set, I’d definitely try ____________, because ____________.
4) If I had to go back to school tomorrow or change programs, I’d major in ____________, because
____________.
5) My co-workers and friends always say I’m great at ____________, because ____________.
6) The thing I love most about my current job is ____________, because ____________.
7) If my boss would let me, I’d do more of ____________, because ____________.
8) If I had a free Saturday that had to be spent “working” on something, I’d choose ____________, because
____________.
9) When I retire, I want to be known for ____________, because ____________.
“Approve the
student, not the
tweet”
Top Reasons to Work
Somewhere
Culture
Flexibility
Responsibility
Evaluation
Deliverables
Skills
Analysis
One on
Ones
Exit
Interview/Mock
Interview
Skills and Strengths Analysis
▷ StrengthFinders
▷ LuminaSpark
▷ Myers Briggs
Some start at $10/student, some are free if you
learn how to facilitate.
One on Ones
Give them a regular chance for
feedback, get them comfortable with
GIVING feedback.
Exit Interview
Wrap up the year and give them some
questions they might hear in their
future job interview.
Before working for you, I
wasn't really used to a boss
having such confidence in my
abilities. When you're entry-
level, it's sometimes hard to
think that your skills are
actually valuable - it's easy
to feel interchangeable or
expendable, and feeling like
I was actually being
consulted for my skills was
amazing.
Sometimes being left alone
and independent did not
work well for me; not having
reassurance or praise meant
I felt unsure of whether I
was actually doing well.
Sometimes silence is the
worst vote of confidence.
3.
Connect to Industry
Help them integrate
Set up coffee meetings
Reach out to those at your institution
who have jobs that aligns with their
why.
Students Crave Mentorship
Community Events
End Goal
Thank You!
Any questions? Reach out:
@Dynamyk
Don’t forget the evaluations!

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Higher Education Web 2015 - Create a Batman Not a Robin

Editor's Notes

  1. Hire for fit, teach skill
  2. Why are we looking at student staff any different? My goal is to create someone ready to slide into our department if a position ever opened up after they graduate.
  3. Why are we looking at student staff any different? My goal is to create someone ready to slide into our department if a position ever opened up after they graduate.
  4. How many student staff do you have?
  5. Asking the question, what do you want to do when you graduate will most likely yield an “I don’t know yet” Get around that mental block, help them find their why and build your plan around that
  6. Skills - help them understand themselves better, if you have a team, more importantly help them understand how to work with others One on ones - one skill thats extremely under developed is being able to GIVE feedback to your superiors, create an environment where they can get used to it. Exit Interview - Put the year and the value they contributed in context, give some tangible feedback on where they can improve and ask some questions they might here in their next step
  7. Skills - help them understand themselves better, if you have a team, more importantly help them understand how to work with others
  8. One on ones - one skill thats extremely under developed is being able to GIVE feedback to your superiors, create an environment where they can get used to it.
  9. Exit Interview - Put the year and the value they contributed in context, give some tangible feedback on where they can improve and ask some questions they might here in their next step
  10. Why are we looking at student staff any different? My goal is to create someone ready to slide into our department if a position ever opened up after they graduate.
  11. It wasn’t all sunshine and daisy’s I had to learn how to adjust for different learning styles early.
  12. Help them integrate no matter what year they’re in. No matter how broad or small, whether it be higher ed, graphic design, the general creative community. Help them chat with those who work in the field and let them understand their journey.
  13. Students aren’t necessarily comfortable reaching out, break the ice for them for the first meeting. Give them some questions. How did you get to your current position what did you study? How can i get to a position like yours What are some of the best lessons you’ve learned Who mentored you?
  14. But they dont know it. 3 coffee meetings by the end of the year
  15. Tons and tons of free events in every city. Put them into networking situations, force them out of their comfort zone.
  16. While we’re trying to create a batman, the most important thing you can leave them with is that there are strength in numbers. Learning how to work with other superheroes is just as important when the task/tasks seem unsurmountable. Give them group tasks, put in fun collaboration opportunities, pair up for social, etc.