ASEAN Banker Forum has been served as an interactive platform for bankers and technology corporations to discuss and evaluate the growth opportunities for retail banking in Vietnam. It also serves as a meeting point for Vietnamese bankers and bankers from the ASEAN countries to meet and exchange experiences for better development in banking sector Featuring theme “Achieving differentiation via channel transformation and operational excellence”, ASEAN Banker Forum 2013 will gather leadership bankers, financial experts, and technology consultants to join and discuss current challenges and key initiatives for banks to develop sustainable differentiation strategies. 1. Discussing latest developments in retail banking sector in ASEAN 2. Identifying key successful factors for banks in the upcoming period 3. Seeking IT initiatives to transform retail banking sector 4. Creating formulations to engage and retain customers

1. 19 NOV 2013
Sheraton Hotel | HCMM

2. RECOGNITION OF BEST RETAIL BANKING PRACTICES

3. TOP SENIOR BANKERS GATHER
TO SHARE THEIR THOUGHT-LEADERSHIP

4. INSIGHTFUL
DISCUSSION
BEST
PRACTICE
SHARING
FEASIBLE
INITIATIVES
INNOVATIVE
TECHNOLOGY

5. CONFERENCE HIGHLIGHTS

6. ACHIEVING
DIFFERENTIATION
VIA
CHANNEL
TRANSFORMATION
AND
OPERATIONAL
EXCELLENCE
01
02
03
04
EXECUTIVE TALK
Best practice sharing in retail banking:
Identifying key successful factors and
initiatives
KEYNOTES
Evolving trends in Retail Banking
in 2013 - 2014
SESSION 1
Differentiation
via Operational Excellence
SESSION 2
Differentiation
via Channel Transformation

7.  Capitalizing on the
expansion of consumer
technology into banking
•
Leveraging Cloud Platform for
Banking Operational
Optimization
 Retail Banking IT Roadmap in
2013 – 2014
•
Leveraging Technology
towards Effective Banking
Governance
 Embracing Mobility: A Move
Towards Customer Centricity
•
 Utilizing Customer Data to
Generate Customer Insights
in the Pursuit of Business
Goals
Enabling operational
excellence with technology
and innovations
•
Building capabilities to deliver
the right products through the
right channels
•
Delivering a consistent
customer experience across
multi-channels
 Key initiatives to drive
operational excellence in
banking sector

8. EXPO HIGHLIGHTS

9. SHOWCASING THE MOST
INNOVATIVE
RETAIL BANKING PRODUCTS & SERVICES

10. EXPLORING THE MOST HELPFUL TECHNOLOGY
SOLUTIONS FOR BANKING AND FINANCIAL SECTORS

11. ENJOYING THE VARIETY OF CHOICES
FOR TECHNOLOGY SOLUTIONS
•Cloud Computing/ IT as
a service
•Virtualization
•Data Center
•SOA
•Information System
Audit
•IT Governance
•IT project management
•Out sourcing
•Core Banking
Transformation
• Card Payment
• POS development and
facilitation
•Card Payment Security/
ATM Security
•Mobile Payment/ Online
Payment
•Market Risks/ Credit Risk/
Operational Risk
Management
•Risk recognition and
modeling solutions
•Banking Management
solutions/ERP/BI
•Banking Operation
Management
•Data Management/ BI
Information Security/ Data
Security
•Multi-channel servicing
•Internet Banking/ Home
Banking/ Mobile Banking
•Branch Automation
•Contact Center
•CRM & Customer
Experience Management

12. WHEN?
19 NOV 2013
WHERE?
Sheraton Hotel - HCMC

13. EVENT HIGHLIGHTS
19 Aug 2013
08:00 – 17:00
• Opening Ceremony
• Conference &
Exhibition
• Site visits to Award
Winning Banks
20 Aug 2013
18:00 – 21:00
• Gala Dinner
• Vietnam Outstanding
Banking Award
08:00 – 12:00
• Conference & Exhibition
• Information Security
Workshop

14. ATTENDEE PROFILE

15. WHO SHOULD ATTEND?
CSO
CTO
CMO
Head of Retail
Banking
Card
Directors
CRO
CIO
COO
CEO
VP
Technology
Professionals
Consulting
Experts

16. ATTENDEE PROFILE
BY TITLE LEVEL
45%
40%
C-LEVEL
M-LEVEL
15%
STAFF

17. 30%
Commercial Banks
25%
State Banks
10%
18%
Financial Services
IT Vendors
12%
Telecoms
5%
Others
ATTENDEE PROFILE
BY INDUSTRIAL SECTOR

18. JOIN US NOW!

19. HOW?
REGISTER AS CONFERENCE
DELEGATE
UNDERSTAND
current
developments
and future trends
for e-government
NETWORK
with key figures
in the industry
DISCOVER and
EVALUATE
innovative solutions
for administration
reform and provision
of e-public services
ARM yourself with
practical real-time
solutions to
implement within
your organization
SHARE your
experience and
LEARN from
successful
practices
CONTACT US
Ms. Hoang Phuong Anh - Conference Manager
Tel: +844 3933 561 ext. 20 | H/P: +84 983 191 086 | Email: anh_hoang@idg.com.vn

20. HOW?
REGISTER AS SPEAKER/ SPONSOR
Positioning
yourself as
THOUGHTLEADERSHIP in
the industry
Exclusive access to
qualified decisions
makers who are in
charge of IT
purchase for eGovernment
projects
Faster market
penetration
through
intensive
exposure of
your products
and solutions
Strengthen
Brand
awareness,
Brand
Knowledge,
and Brand
Preference
Unparalleled
networking
opportunities with
your potential
customers and
business partners
CONTACT US
Ms. Hoang Phuong Anh - Conference Manager
Tel: +844 3933 561 ext. 20 | H/P: +84 983 191 086 | Email: anh_hoang@idg.com.vn

21. HOW?
REGISTER AS EXHIBITOR/ SPONSOR
SHOWCASE
your state-ofthe-art products
and solutions
Exclusive access to
qualified decisions
makers who are in
charge of IT
purchase for eGovernment
projects
Faster market
penetration
through
intensive
exposure of
your products
and solutions
Strengthen
Brand
awareness,
Brand
Knowledge,
and Brand
Preference
Unparalleled
networking
opportunities with
your potential
customers and
business partners
CONTACT US
Ms. Van Anh Nguyen – Event Director
Tel: +844 3933 561 ext. 18 | H/P: +84 906 061 688 | Email: anh_nguyen@idg.com.vn