Identify the latest Salesforce Administrator trends from our Salesforce Usage Report 2017 using data from over 1,200 Salesforce respondents.

1. FUTURE INVESTMENT
IN SALESFORCE
52%
of Salesforce
Administrators have
committed to investing
more in the Salesforce
platform in 2017
22%
plan to invest more
in the Salesforce
platform
Only 8% will
not further invest
in Salesforce
18% have no plans
to further invest in the
Salesforce platform
SALESFORCE ADMINISTRATOR
THE ROLE OF THE
47
,416 - 55,4
76
109
,816 - 129,
567
BIGGEST SALESFORCE
CHALLENGES
Data quality/
missing information
81%
User
adoption
65%
Duplicate
Records
28%
Who’s best at tackling
Salesforce challenges
& improving the quality
of the CRM system?
x5
Companies with a
Salesforce Admin are 5x
more likely to accurately
forecast pipeline
& close rates
BENEFITS OF USING
89%
of Salesforce
Administrators
are actively
using Trailhead
11%
are not
vs.
86%
expect their salary to
increase as a direct
result of using
Trailhead
61%
expect to improve their
organisation’s revenue
54%
expect to improve
career progression
44%
expect to gain respect from
management & peers
DOWNLOAD THE FULL
Salesforce Usage Report
from
ebsta.com/salesforce-report
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AVERAGE SALARY FOR A
SALESFORCE ADMINISTRATOR*
*
Mason Frank International 2016 https://www.masonfrank.com/salesforce-salary-survey