MWLUG keynote 9 aug2017 - IBM Collaboration - Ed Brill

IBM Collaboration Solutions:
Vision and Strategy
August, 2017
1
Ed Brill
Vice President
IBM Collaborations Solutions

® 2017 IBM Collaboration Solutions
Digital businesses
are disrupting
industries and
professions.
lack agility,
flexibility,
and a digital
mindset
are vulnerable to
disruption within
three years
have challenges
with innovation
69%
72%
80%
The CapGemini Digital Transformation
Institute, March/April 2017
The CapGemini Digital Transformation
Institute, March/April 2017
Harvard Business Review Analytics
Study 2016 and IBM

In this era of digitalbusiness,collaborationisevolving
Our way of workinghas to change dramatically
WAVE1:
Productivity
• Enterprise Social Networks
• File Sharing
• Chat and Messaging
• Culture
• Institutional knowledge
• Social graph, bots and
machine learning
• Desktop
• Email
• Conferencing
WAVE2:
Engagement
WAVE3:
Intelligence

$37
billion
is lost every year to
unproductivemeetings
(1/3rd)annually.
Journal of Occupational and
Organizational Psychology, 86,
457-476.
93%
or marketers
surveyed said “Agile”
helped them improve
speed to market (ideas,
productsand
campaigns).
Matrix Marketing, 2016
26%
lack execution
The problemisn’t that
companies lack good
ideas … but the
transition from R&D to
the business unit is
terrible(16%) or needs
serious work (26%)
HBR, 2017
$588
billion
According to Basex
research, interruptions
cost the U.S. economy
$588 billiona year ...
Jeopardizing profits.”
Too many tools -
context switching
A lag in digitaltransformation iscosting organizations

This era of digital transformation will be defined by the
velocity of innovation, decision-making and problem solving.
“We must work faster...
we are going from a
culture of typing and
texting to a culture of
conversations and
talking.”
- Inhi Cho Suh
General Manager,
IBM Collaboration Solutions
Our Five Guiding Principles:
1. Make every conversation count
2. Create sparks, combine expertise
with insight
3. Guide to better outcomes
4. Create focus, reduce noise
5. Empower the citizen developer

To accelerate digital
transformation,
organizations need
Conversation
Cognitive
Content
Cloud
Choice
Cognitive
Collaboration
Platform

What could this mean for organizations?
Single,
unified
environments
Outcome
focused
solutions
Agile apps
to aid team
velocity
Intelligent
assistants

Cognitive Collaboration Platform - Integrated Workflow and Bots
Work
Solutions
• Packaged, custom or embedded“snap-ins” for thirdparty ISV ecosystems
• Understandscontext, andthe language ofprofessionsandindustries
Work
Services
Platform
• Workflow andBotsat the core
• Low-code AppDev andflexible templates
• Accessto Watson Cognitive APIs
• Over 300 connectors, including Domino
Micro
Services
• Over 20 Micro Servicesbuilt on Open Source innovation andstandards
• Composable andaccessible via anysolution or API
• Industry Standard– Docker container support providesmaximumflexibility
Ecosystem Data

Work the way you want
Our solutions run on our
public cloud, your
dedicated cloud, private
cloud, or in hybrid cloud
scenarios*.You should
controlwhere your data
lives.*
Your cloud and
your data
Our solutions are optimized
for digital business with
continuous delivery,
engaging end-to-end
experiences,and value that
will keep you coming back
for more.
Easy to try,
deploy, and grow
Always
up-to-date
Your solutions should
understand the way you
work and the language of
your profession.They
should be easily tailored to
meetany need by you.
*Watson services available on public and dedicated cloud.

We offer a continuum ofsolutions
WAVE1:
Productivity
• Email
• Conferencing/Cisco
• Domino as a Service “Dockerization"
• Modernization (Sapho, Darwino,
Aveedo, Panagenda)
• Connections EngagementCenter
• Connections
• Box and Box Relay workflow
• Integration(FEB,SharePoint, Slack ..)
WAVE2:
Engagement
• Watson Workspace
• Connections "Pink"
• Microservices,bots,
machine learning
WAVE3:
Intelligence

WAVE1:
Productivity • Connections EngagementCenter
• Connections
machine learning
• Email
Aveedo, Panagenda)
WAVE2:
Engagement
WAVE3:
Intelligence
IBM Verse Mobile

WAVE1:
• Connections
machine learning
• Email
Aveedo, Panagenda)
WAVE2:
Engagement
WAVE3:
Intelligence
Conferencing / Cisco

WAVE1:
• Connections
machine learning
• Email
Aveedo, Panagenda)
WAVE2:
Engagement
WAVE3:
Intelligence

WAVE1:
• Connections
machine learning
• Email
Aveedo, Panagenda)
WAVE2:
Engagement
WAVE3:
Intelligence
Connections Engagement Center

WAVE1:
• Connections
machine learning
• Email
Aveedo, Panagenda)
WAVE2:
Engagement
WAVE3:
Intelligence
Connections Communities

WAVE1:
• Connections
machine learning
• Email
Aveedo, Panagenda)
WAVE2:
Engagement
WAVE3:
Intelligence
Connections Re-theming

WAVE1:
• Connections
machine learning
• Email
Aveedo, Panagenda)
WAVE2:
Engagement
WAVE3:
Intelligence
Live Grid

WAVE1:
• Connections
machine learning
• Email
Aveedo, Panagenda)
WAVE2:
Engagement
WAVE3:
Intelligence
Watson Workspace Personal Assistant

WAVE1:
• Connections
machine learning
• Email
Aveedo, Panagenda)
WAVE2:
Engagement
WAVE3:
Intelligence
Watson Work Services

Cognitive Collaboration Platform - Integrated Workflow and Bots
Ecosystem Data
Work
Services
Platform
Content APIs
Manage and Share Content
• Sites & Pages
• Content Engine
• Files
• Meta data
Workflow APIs
Coordinate Actions
of Users/Roles
Cognitive APIs
Understand Business
Conversation
Integration APIs
Actions for Applications
• Manage Task
• Content Engine
• Manage Templates
• Assign Roles
• Detect Intent
• Learn BusinessDialect
• Identify Topics
• Summarization & Personalization
• Bind on Focus
• Webhooks
• OpenWhisk
• Targeted App Messages
Micro
Services
Profile
Photos
Viewer
Note Taking
Content Engine
Forms
LiveGrid
Engagement
Bots
Task
WorkflowDef
CogFoucs
Chat
Transscript
Search
Webhooks
PushMQTT
Email Notification
Groups/Spaces
Cognitive Prioritization
Push Notification
iOS/Android
Work
Solutions
Work Apps Work Bots Work Spaces
Conversation
Spaces & Channels
Content
Sites & Pages
Virtual Team
Members
Workflow
Forms & Grids
* High level concept slide, omissions in servicesand API’s are dueto space limitations only.

Collaboration SolutionsRoadmap – 2H-2017
Work Apps
• Notes FP 9
• Box Relay
Work Spaces
• Connections EngagementCenter
- On Premises , hybrid
Email
• Notes FP 9
• VOP 1.0.2
Available
Work Apps
• Notes FP 8
• Domino As A Service (DaaS) –
ISSC managed service
Q3 – 2017 Q4 – 2017 2018
Work Apps
• Connections “Live Grid”
• Notes FP 10
Work Spaces
• Cisco + Connections Cloud
• Connections 6.0
• Connections Files and Box –
On-Premises and SaaS
Email
• Notes FP 8
• VOP 1.0.1
• Verse cloud mail delegation
Email
• Notes FP 10
• VOP 1.0.3
Work Spaces
• Connections ”Pink” - Hybrid Cloud
• Engagement Center - SaaS
• Watson Workspace and Work
Services continuous delivery

Get more from
collaborative
problem
solving.
IBM can
help.
Focuson your
largest business
opportunities
Identify
needs
Become a digital
first culture, one
collaborative
initiative at a
time.
Build Value
at Every Step
Try our
Collaborative
Problem Solving
“Easy Button”
approach
Start
Today

Thank you!

MWLUG keynote 9 aug2017 - IBM Collaboration - Ed Brill

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