Erico Fileno
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Personal Information
Organization / Workplace
São Paulo Area, Brazil Brazil
Occupation
Executive Innovation & Design Leader
Website
ericofileno.com
About
Strategic Designer, Service Innovation Leader, UX Global Shaper, Startup Mentor & Design Thinking Pioneer. I have been designing software, websites, appliances, devices, and services that are used by millions of people every day around the world. I have been working with user research, design thinking, UX strategy, service design and interaction design for global brands since 1995. In the early 2000s, I was the pioneer for igniting Service Design, UX and Interaction Design movements in Brazil.
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design faberludens prototype ux interaction ixd usability conceptual ucd ucd11 service user-centered storyboard sketch psychology experiência do usuário historia brasil innovation service design design thinking research uxlx teste usabilidade servicedesign information architecture user experience otherness empathy strategy design ethnography design research cx designthinking inovação marketing mkt20br mobile 2012 brazil sustentability dcu diseo usabilidad software postgraduate userexperience mediao wud card sorting user centered design wireframe emocional
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