Personal Information
Organization / Workplace
São Paulo Area, Brazil Brazil
Occupation
Executive Innovation & Design Leader
Website
ericofileno.com
About
Strategic Designer, Service Innovation Leader, UX Global Shaper, Startup Mentor & Design Thinking Pioneer.
I have been designing software, websites, appliances, devices, and services that are used by millions of people every day around the world. I have been working with user research, design thinking, UX strategy, service design and interaction design for global brands since 1995.
In the early 2000s, I was the pioneer for igniting Service Design, UX and Interaction Design movements in Brazil.
Tags
design
faberludens
prototype
ux
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usability
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psychology
experiência do usuário
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research
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strategy design
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2012
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See more
- Presentations
- Documents
- Infographics
ConsumerLab Generation Z
Ericsson Slides
•
11 years ago
The Simplicity Imperative
Sophia Voychehovski
•
10 years ago
UX Week Design Chicanery Presentation
Jason Kunesh
•
10 years ago
Make Things Be Good - 5 Patterns from the work of Richard Saul Wurman - UX Week 2013
Dan Klyn
•
10 years ago
book // Fab Lab: A Vanguarda da Nova Revolução Industrial (Fabien Eychenne + Heloisa Neves)
Heloisa Neves
•
10 years ago
Brand Services – A user centric marketing tool
Christian Vatter
•
10 years ago
on Service Design
Patrick Quattlebaum
•
11 years ago
Service Storming and Dragon Lines
Jamin Hegeman
•
11 years ago
Mapping Experiences and Orchestrating Touchpoints | Chris Risdon & Patrick Quattlebaum | UX Week 2012
Adaptive Path
•
11 years ago
Designing Human-Centered Services
HumanCentered
•
14 years ago
Seeing Tomorrows Services: A Panel on Service Design
brandonschauer
•
15 years ago
Would you like service design with that? Presented by Suze Ingram at Web Directions South
suzeingram
•
14 years ago
Designing Services
Nick Marsh
•
16 years ago
Designing the Intangible: an Introduction to Service Design
Jennifer Bove
•
15 years ago
Mapping the Journey – Experience Beyond the Screen
Jamin Hegeman
•
11 years ago
Mapping the Experience
UIEpreviews
•
11 years ago
From Products to Services: A Service Design Crash Course
Jamin Hegeman
•
13 years ago
Fab Labs overview
Fing
•
11 years ago
Storytelling: finding UX moments that count
Amber
•
11 years ago
World trends in service design – institute of design warsaw 2011
Stefan Moritz
•
12 years ago