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Strategic Planning Lab
Strategic Doing Pack
         Ed Morrison
Economic Development Institute
      December, 2007




              1
This material is copyright Ed Morrison and the Institute for Open
Economic Networks (I-Open), a non-profit organization. We distribute
    this work under a Creative Commons Attribution License 3.0.

     That means you are free to make copies of this material, make
 derivative works, or use this work for commercial purposes. However,
 you must tell people where you got it. Please attribute the material as
copyright Ed Morrison and I-Open and state that it is distributed under
      the Creative Commons Attribution 3.0 United State License.

   So, for example, if you use a graphic, please include this caption:
“Source: Ed Morrison and I-Open, 2006, Distributed under a Creative
           Commons Attribution 3.0 United States License”

     For full terms of the license see: http://creativecommons.org


                                   2
Agenda


Introductions

Part 1: The Current Practice of Strategic Planning

Questions throughout

Part 2: Emerging Models of Strategic Doing

Questions throughout

Collaborative Workspace



                           3
Part 1: Current State of the Practice




          A call for volunteers




                    4
What is a strategy?

  A strategy draws logical links between
 where you are and where you want to go


A strategy is a set of models, tools and civic
 processes to get you from here to there




                      5
6
What a traditional strategy looks like


         Vision (or Your Strategic Outcome)

              Mission (or your Purpose)

         Assessment (Where do you stand?)
                     SWOT

             Strategic Initiatives: Projects
              (What will you be doing?)

               Action Plans and Budget
    (Who is doing what and how much will it cost?)



                            7
SWOT: Leverage strengths to opportunities and
             manage weaknesses to anticipate threats



               Strengths              Opportunities
Positive
                 Positive                 Positive
                 Internal                 External



             Weaknesses                   Threats
Negative
                Negative                  Negative
                Internal                  External


                 Internal                 External
                                 8
Traditional Strategic Planning Process
                           Linear



        Plan              Sell             Implement




6 months to 1 year   6 months to 1 year   3 to 5 years



                            9
Examples: Manchester, NH and Tri-Cities, WA




Source: Angelou Economics       10
Steps in a Strategic Process
                   The current state of the practice

1. Assemble a Core Team and Outline Scope for the Process: who,
   what, when, where, how

2. Draft a “Plan for the Plan”

3. Consult with stakeholders and revise the Plan for the Plan

4. Conduct baseline research; Launch project web site

5. Draft one or more Reports to Frame Issues and Opportunities

6. Use Forums and Workshops to Refine Initiatives

7. Define an Action Plan, Budget and Review Process

8. Launch and Celebrate
                                  11
Exercise 1

Planning a Strategic Planning Process

  (Developing a Plan for the Plan)




                  12
Planning a Strategic Planning Process

What are you trying to
accomplish? What does
victory look like?
What topics or issues need to
be addressed? Where is the
pressure to plan arising?
Who are the stakeholders?
Who is pushing? Who will be
touched?
How much time do you have?



How much budget do you
have?


What staff resources do you
have?



                                13
Summary Plan for the Plan

     Phase 1                  Phase 2        Phase 3   Phase 4




Estimated Elapsed Time in Months:

Estimated Budget:

                                        14
Action Plan for the Plan
           Activity         Start Date   End Date Who is responsible?

Phase 1
     Assemble a core team     June         July           Me




Phase 2




                             15
Part 2: Emerging Practices of Strategic Doing:
              Some Background
Straightforward concepts are hard to apply




 Economic development organizations in metro Charleston, SC
                           17
New Forms of “Strategic Doing”
             Networked




        30 days to 180 days

                  18
Source: Ed Morrison

                      19
Costs have collapsed as global markets integrate...
         This process started in the mid 1950ʼs




Source: World Bank




                           20
The Internet has exploded...Welcome to our
       first interactive mass medium




Source: Internet Systems Consortium
                                  21
Source: Ed Morrison
                      22
The consequences....




         23
Key Point 1:

   We need to shift our
thinking from hierarchies
       to networks

   Thereʼs no top...no
 bottom...only links and
         nodes




                      24
Key Point 2:

Command and control
 does not work in the
     civic space

We cannot argue our
 way to prosperity

                        Source: Ed Morrison




                        25
Key Point 3:

    We need to
connect and align
 our resources in
  the civic space




                    Source: Ed Morrison




                      26
The implications of networked business models




 Source: Ed Morrison   27
Key Point 4:

   We need
continuous civic
 engagement...

New leadership
   habits of
 collaboration

                   Source: Ed Morrison




                         28
Key Point 5:

People move in the
 direction of their
  conversations




                      29
Key Point 6:
 We need open participation and
leadership direction to guide our
         conversations




                  30
Key Point 7:
We need to develop the practice of
       “strategic doing”




  Source: Ed Morrison

                        31
Key Point 8:
    Most regions are fragmented...
People are still living in a Curve 1 world




                   32
Key Point 9:

We can use network
maps, new leadership
skills and “strategic
doing” to weave our
      networks


                        Source: Map of leadership network in Evansville, IN
                         using Inflow software developed by Valdis Krebs




                        33
Key Point 10:
To build regional collaboration, take the
         Shanghai perspective




  Our View                    Their View

                    34
35
36
A framework for strategic action




Source: Ed Morrison           37
38
You can use this framework to map
                      resources and goals




Source: Ed Morrison

                               39
40
Source: Ed Morrison
                      41
42
Use workshops and
workshop exercises to move
people around the circle. Use
 civic forums to build habits.


                             43
44
45
46
47
48
49
Case 2: CuyahogaNext: Cuyahoga County, Ohio




   Source: Ed Morrison

                         50
Basic Roadmap For CuyahogaNext advisors – First 3 Months
                   TODAY                                                  April                             May and June

North Coast
                        NCC Design Team                                     NCC Focus             NCC Alignment
Clusters Design
                           Formation                                        Workshop                Workshop
Effort




                                                       Consulting
 CuyahogaNext            CNa Design Team                 Team                                CNa Focus                   CuyahogaNext
   advisors                 Formation                                                        Workshop                      advisors




Cuyahoga
                         CIZ Design Team                                    CIZ Focus             NCC Alignment
Innovation Zones
                            Formation                                       Workshop                Workshop
Design Effort




 Objective:                                         Objectives:                                Objectives:
 • get started by focusing on key issues            • recruit private sector organizations     • Complete community
                                                    • begin community formation                  formalization
                                                                                               • Prototype launch plans



                                  Getting Started
                                                                                                  Copyright © 1998-2006 The Cerulean Group and I-Open
                                  Page | 03.28.06
                                                                     51
Case 3: Commerce Lexington, KY




                  52
Exercise 2

Conducting a Strategic Doing Workshop

    (Developing a Plan for the Plan)
Exercise 1




 Exercise 3
                            Exercise 2

Source: Ed Morrison
                      54
Strategic Outcome   Strategic Outcomes describe a desired state in
                    the future. Descriptions of the desired state
                    should include the idea of stretch, measurable
                    goals.


                    “A well-educated workforce” is not as good a
                    strategic outcome as “a workforce in which less
                    than 10% of young people drop out of high school
                    and more than 70% continue on to post-
                    secondary school”.




                         55
Worksheet 1                                    Your name:______________
  Focus:
                                               Strategic Collaborations
      Strategic Outcome 1
                                          Describe the strategic partners which we
    Describe the outcome in 1 year
                                           can engage to accomplish this outcome




                                     56
Worksheet 2                             Your name:______________
  Align:
 Strategic Outcome:




 Key Metric Areas             1.
 What do we measure?
                              2.

                              3.



 Key Milestones               1.
 What marks the path forward?
                              2.

                              3.




                                   57
Worksheet 3:                     Your name:______________

 Execute

Our Strategic Outcome:

Time frame               What                   Who


 In the next 6
    months


 In the next 3
    months


 In the next 30
      days



  Next week

                            38
                            58
Appendix

Some Useful Slides




        59
Components of a Strategy




             60
Ground Rules for a Strategic Doing Workshop

 • Move fast: Focus on the task at hand: Don’t get hijacked: Limit digressions: No
    speeches: No whining

 • Stop thinking only about today’s issues: Focus on outcomes in 10 years, your
    legacy, your children, your grandchildren: Get your eyes off the rearview mirror

 • Encourage “stretch” thinking: Generate new ideas: Don’t burn ideas: Don’t
    recycle old opinions

 • Push for specifics: Get beyond rhetoric: No bumper sticker thinking
 • No blame game: No simplistic solutions: Think in terms of connections,
    incentives and systems

 • Balance the participation: Hold each other to account: Speak up if you feel the
    group is heading off course: Disagree

 • Fill out your worksheets so others can read them: We need to capture today’s
    “knowledge assets”



                                         61
                                         39
Exercise: Draw a                                                  Your community name

Roadmap of Your Process
  Describe your situation. Why is a strategic process needed in your community or region?




                                                 62
Exercise: Draw a                                                 Your community name

Roadmap of Your Process

    Name three to five key features that will shape your strategic process



    Factor 1:




    Factor 2:




    Factor 3:




    Factor 4:




    Factor 5:




                                               63
Exercise: Draw a                                                         Your community name

Roadmap of Your Process

    Describe the Purpose of your Process. What
    are you trying to achieve? What does
    victory look like?

    What’s our best guess of the contents of
                                                   Brainpower; Innovation and Entrepreneurship; Quality,
    the strategy? What will we include? Circle all
                                                        Connected Places; Branding; Collaboration
    we will include:

    What is the time schedule for the process?
    How much time to we think we have before
    we deliver something? Any time
    constraints?

    How much money do we have? Will we use
    outside consultants or use our own teams?
    What staff resources do we have?


    Who should be on our core team? Any
    challenges in recruiting this team?


    How strong is our core team? What do we
    ned to do to strengthen it?



                                                     64
Collaborative Workspace


If you would like to join a collaborative web space to continue working on
these concepts, please e-mail Ed Morrison at edmorrison@earthlink.net




                                  65

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Here are the steps for this exercise:1. In small groups, brainstorm 2-3 potential strategic outcomes for your community/organization. Write them down on Worksheet 1. 2. Share your outcomes with the larger group and discuss. Refine as needed. 3. Select the 1-2 outcomes you feel are most important and write them clearly on Worksheet 1. 4. For each selected outcome, discuss and write down 1-2 measurable goals that would indicate achievement of the outcome. 5. Share your selected outcomes and goals with the larger group for feedback. Refine further based on discussion.The goal is to develop clear, specific and measurable strategic outcomes and goals that can guide

  • 1. Strategic Planning Lab Strategic Doing Pack Ed Morrison Economic Development Institute December, 2007 1
  • 2. This material is copyright Ed Morrison and the Institute for Open Economic Networks (I-Open), a non-profit organization. We distribute this work under a Creative Commons Attribution License 3.0. That means you are free to make copies of this material, make derivative works, or use this work for commercial purposes. However, you must tell people where you got it. Please attribute the material as copyright Ed Morrison and I-Open and state that it is distributed under the Creative Commons Attribution 3.0 United State License. So, for example, if you use a graphic, please include this caption: “Source: Ed Morrison and I-Open, 2006, Distributed under a Creative Commons Attribution 3.0 United States License” For full terms of the license see: http://creativecommons.org 2
  • 3. Agenda Introductions Part 1: The Current Practice of Strategic Planning Questions throughout Part 2: Emerging Models of Strategic Doing Questions throughout Collaborative Workspace 3
  • 4. Part 1: Current State of the Practice A call for volunteers 4
  • 5. What is a strategy? A strategy draws logical links between where you are and where you want to go A strategy is a set of models, tools and civic processes to get you from here to there 5
  • 6. 6
  • 7. What a traditional strategy looks like Vision (or Your Strategic Outcome) Mission (or your Purpose) Assessment (Where do you stand?) SWOT Strategic Initiatives: Projects (What will you be doing?) Action Plans and Budget (Who is doing what and how much will it cost?) 7
  • 8. SWOT: Leverage strengths to opportunities and manage weaknesses to anticipate threats Strengths Opportunities Positive Positive Positive Internal External Weaknesses Threats Negative Negative Negative Internal External Internal External 8
  • 9. Traditional Strategic Planning Process Linear Plan Sell Implement 6 months to 1 year 6 months to 1 year 3 to 5 years 9
  • 10. Examples: Manchester, NH and Tri-Cities, WA Source: Angelou Economics 10
  • 11. Steps in a Strategic Process The current state of the practice 1. Assemble a Core Team and Outline Scope for the Process: who, what, when, where, how 2. Draft a “Plan for the Plan” 3. Consult with stakeholders and revise the Plan for the Plan 4. Conduct baseline research; Launch project web site 5. Draft one or more Reports to Frame Issues and Opportunities 6. Use Forums and Workshops to Refine Initiatives 7. Define an Action Plan, Budget and Review Process 8. Launch and Celebrate 11
  • 12. Exercise 1 Planning a Strategic Planning Process (Developing a Plan for the Plan) 12
  • 13. Planning a Strategic Planning Process What are you trying to accomplish? What does victory look like? What topics or issues need to be addressed? Where is the pressure to plan arising? Who are the stakeholders? Who is pushing? Who will be touched? How much time do you have? How much budget do you have? What staff resources do you have? 13
  • 14. Summary Plan for the Plan Phase 1 Phase 2 Phase 3 Phase 4 Estimated Elapsed Time in Months: Estimated Budget: 14
  • 15. Action Plan for the Plan Activity Start Date End Date Who is responsible? Phase 1 Assemble a core team June July Me Phase 2 15
  • 16. Part 2: Emerging Practices of Strategic Doing: Some Background
  • 17. Straightforward concepts are hard to apply Economic development organizations in metro Charleston, SC 17
  • 18. New Forms of “Strategic Doing” Networked 30 days to 180 days 18
  • 20. Costs have collapsed as global markets integrate... This process started in the mid 1950ʼs Source: World Bank 20
  • 21. The Internet has exploded...Welcome to our first interactive mass medium Source: Internet Systems Consortium 21
  • 24. Key Point 1: We need to shift our thinking from hierarchies to networks Thereʼs no top...no bottom...only links and nodes 24
  • 25. Key Point 2: Command and control does not work in the civic space We cannot argue our way to prosperity Source: Ed Morrison 25
  • 26. Key Point 3: We need to connect and align our resources in the civic space Source: Ed Morrison 26
  • 27. The implications of networked business models Source: Ed Morrison 27
  • 28. Key Point 4: We need continuous civic engagement... New leadership habits of collaboration Source: Ed Morrison 28
  • 29. Key Point 5: People move in the direction of their conversations 29
  • 30. Key Point 6: We need open participation and leadership direction to guide our conversations 30
  • 31. Key Point 7: We need to develop the practice of “strategic doing” Source: Ed Morrison 31
  • 32. Key Point 8: Most regions are fragmented... People are still living in a Curve 1 world 32
  • 33. Key Point 9: We can use network maps, new leadership skills and “strategic doing” to weave our networks Source: Map of leadership network in Evansville, IN using Inflow software developed by Valdis Krebs 33
  • 34. Key Point 10: To build regional collaboration, take the Shanghai perspective Our View Their View 34
  • 35. 35
  • 36. 36
  • 37. A framework for strategic action Source: Ed Morrison 37
  • 38. 38
  • 39. You can use this framework to map resources and goals Source: Ed Morrison 39
  • 40. 40
  • 42. 42
  • 43. Use workshops and workshop exercises to move people around the circle. Use civic forums to build habits. 43
  • 44. 44
  • 45. 45
  • 46. 46
  • 47. 47
  • 48. 48
  • 49. 49
  • 50. Case 2: CuyahogaNext: Cuyahoga County, Ohio Source: Ed Morrison 50
  • 51. Basic Roadmap For CuyahogaNext advisors – First 3 Months TODAY April May and June North Coast NCC Design Team NCC Focus NCC Alignment Clusters Design Formation Workshop Workshop Effort Consulting CuyahogaNext CNa Design Team Team CNa Focus CuyahogaNext advisors Formation Workshop advisors Cuyahoga CIZ Design Team CIZ Focus NCC Alignment Innovation Zones Formation Workshop Workshop Design Effort Objective: Objectives: Objectives: • get started by focusing on key issues • recruit private sector organizations • Complete community • begin community formation formalization • Prototype launch plans Getting Started Copyright © 1998-2006 The Cerulean Group and I-Open Page | 03.28.06 51
  • 52. Case 3: Commerce Lexington, KY 52
  • 53. Exercise 2 Conducting a Strategic Doing Workshop (Developing a Plan for the Plan)
  • 54. Exercise 1 Exercise 3 Exercise 2 Source: Ed Morrison 54
  • 55. Strategic Outcome Strategic Outcomes describe a desired state in the future. Descriptions of the desired state should include the idea of stretch, measurable goals. “A well-educated workforce” is not as good a strategic outcome as “a workforce in which less than 10% of young people drop out of high school and more than 70% continue on to post- secondary school”. 55
  • 56. Worksheet 1 Your name:______________ Focus: Strategic Collaborations Strategic Outcome 1 Describe the strategic partners which we Describe the outcome in 1 year can engage to accomplish this outcome 56
  • 57. Worksheet 2 Your name:______________ Align: Strategic Outcome: Key Metric Areas 1. What do we measure? 2. 3. Key Milestones 1. What marks the path forward? 2. 3. 57
  • 58. Worksheet 3: Your name:______________ Execute Our Strategic Outcome: Time frame What Who In the next 6 months In the next 3 months In the next 30 days Next week 38 58
  • 60. Components of a Strategy 60
  • 61. Ground Rules for a Strategic Doing Workshop • Move fast: Focus on the task at hand: Don’t get hijacked: Limit digressions: No speeches: No whining • Stop thinking only about today’s issues: Focus on outcomes in 10 years, your legacy, your children, your grandchildren: Get your eyes off the rearview mirror • Encourage “stretch” thinking: Generate new ideas: Don’t burn ideas: Don’t recycle old opinions • Push for specifics: Get beyond rhetoric: No bumper sticker thinking • No blame game: No simplistic solutions: Think in terms of connections, incentives and systems • Balance the participation: Hold each other to account: Speak up if you feel the group is heading off course: Disagree • Fill out your worksheets so others can read them: We need to capture today’s “knowledge assets” 61 39
  • 62. Exercise: Draw a Your community name Roadmap of Your Process Describe your situation. Why is a strategic process needed in your community or region? 62
  • 63. Exercise: Draw a Your community name Roadmap of Your Process Name three to five key features that will shape your strategic process Factor 1: Factor 2: Factor 3: Factor 4: Factor 5: 63
  • 64. Exercise: Draw a Your community name Roadmap of Your Process Describe the Purpose of your Process. What are you trying to achieve? What does victory look like? What’s our best guess of the contents of Brainpower; Innovation and Entrepreneurship; Quality, the strategy? What will we include? Circle all Connected Places; Branding; Collaboration we will include: What is the time schedule for the process? How much time to we think we have before we deliver something? Any time constraints? How much money do we have? Will we use outside consultants or use our own teams? What staff resources do we have? Who should be on our core team? Any challenges in recruiting this team? How strong is our core team? What do we ned to do to strengthen it? 64
  • 65. Collaborative Workspace If you would like to join a collaborative web space to continue working on these concepts, please e-mail Ed Morrison at edmorrison@earthlink.net 65