2. www.eiil.net
EIILLearning
In-CompanyProgrammes
Driven by Efficiency :
• One to one works well
• One to Few is more efficient – task
learner to bring colleagues
• Team interviews get more than one
to one – provide team with process
guidelines
• Additional views allow team to distil
common good practice – team ask
expert to identify other experts
Learner-Driven Learning
3. www.eiil.net
Improving Effectiveness
• Structure and purpose improve
effectiveness of interactions –
provide team with purpose (Task
Instruction - Guide)
• Recording interactions turns ‘one to
few’ into ‘one to many’.
• Repeat this with other experts….
Learner-Driven LearningEIILLearning
In-CompanyProgrammes
4. www.eiil.net
Temporary Support through
Culture Change
• Provide temporary support –
(matching, mapping, recording,
promotion, process templates,
coaching)
• Provide ongoing support – KPIs,
Manager’s KPIs
• You have exceptional performers
throughout your company
• It is easier to task learners to seek
learning than to task experts to share
• Experts need only respond when
asked. Time is precious and
respected
• Managers need only ‘Let’ curiosity
happen
• Learners can be encouraged by KPIs
Learner-Driven LearningEIILLearning
In-CompanyProgrammes
5. www.eiil.net
‘This really had an impact. At the end of the [Skills
Intensives] workshops everyone is able to do
something differently. And they know where to go
to get more information to keep getting better.
From an initial pilot group we now have people
wait-listed to join in the roll-out ’
– Helena, T&D Manager
EIIL Provision
• Four workshops to identify
curriculum of short-courses
• Temporary project support
(Templates / coaching)
• Temporary project support (dating
agency function / promotion / KPI-
setting)
• Temporary Project support - Pilot
short programmes, record content
generation; make guides available
(as pre-reading)
• Coaching and Review – dbase
activity; KPI reporting
LDL Case Study – Chemical Company, BelgiumEIILLearning
In-CompanyProgrammes
‘Everyone is involved - when they finish a Skills
Intensive workshop, they are not on their own in
the company.’
– Peter, Learner
The [Definition] workshops were a ‘quick win…!’
The definition teams heard from some really
inspiring people, both from different parts of our
company and from the EIIL network. They were
impressed, but also took away some tools for
themselves to try the same approach.’
– Johan, Dept Manager
6. www.eiil.net
LDL Case Study – Chemical Company, Belgium
• Purpose: To make internal learning more effective, and more efficient.
– Today’s situation:
• Middle and senior managers are mostly sent to external workshops – personally quite
interesting for individuals, but on return to work there is no real change in approach or
performance.
• In-house workshops are not well-attended. People ask for a development opportunity but
when they get it they don’t have time to attend
• People are working in technical peer-group communities, but have not yet extended this
concept to other work areas.
• Solution:
– A series of short-duration ‘active-learning’ workshops ‘Skills Intensives’ on four
initial themes
– Each theme’s activities were defined in a one-day EIIL Masterclass-based Definition
workshop with Senior contributions from the Company and from the EIIL Network.
– A programme of ‘Learner-driven’ workshops rolled out by the Key Learners. Initial
coaching by the EIIL. In-company ‘accredited’ coaches developed in initial
workshops to take over after first few pilots.
– Whole programme KPI driven. Learners tasked to drive two workshops each per
year, each involving 4 – 6 of their ‘Learning Community’.
– Minimal preparation time for senior ‘experts’ in the company to assure their
participation.
EIILLearning
In-CompanyProgrammes
7. www.eiil.net
‘I can’t believe how motivated the Learning teams
were to take on this programme. After their
definition workshops, they have really burned
through the curriculum, and mostly in time they’ve
created for themselves.
It’s been really efficient for us – all we’ve had to do
is to persuade their managers to let it happen.’
– Martin H, T&D Manager
EIIL Provision
• Two workshops to identify
curriculum
• Temporary project support
(Templates / coaching)
• Temporary project support (dating
agency function / promotion / KPI-
setting)
• Temporary Project support - Pilot
short programmes, record content
generation; make guides available
(as pre-reading)
• Coaching and Review – dbase
activity; KPI reporting
LDL Case Study – Chemical Company, GermanyEIILLearning
In-CompanyProgrammes
‘The Skills Intensive workshop have been great and
the EIIL guidelines are really flexible. We chose the
option to do ours as a series of lunchtime
interviews, where we invited an expert to join us
for lunch. The EIIL methodology made sure we got
the most from these sessions and of course we
Reviewed each lunchtime straight away.’
– Franziska S, Learner
The [Definition] workshops were really useful. All
of the seniors had learned what they know by
asking questions to other seniors in the company.
I feel perfectly able to do this myself now – and will
make sure I take along some of my colleagues
every time.’
– Annette L, Learner
8. www.eiil.net
• Purpose: To make better use of internal expertise and to build strong
networks between technical and non-technical communities.
– Today’s situation:
• Middle and senior non-technical managers have acquired some level of technical
knowledge through a variety of career assignments.
• Opportunities for variety in learning assignments is reducing as company changes /
fragments.
• Technology changes with changing company portfolio.
• Technical and non-technical communities do not integrate well until middle / senior levels,
leading to misunderstanding and mis-trust.
• Solution:
– Two one-day EIIL Masterclass-based ‘Definition’ workshop with Senior
contributions from the Company. Participants (recently recruited non-technical
graduates) developed a curriculum for essential technical knowledge.
– KPI-driven programme of ‘Learner-driven’ workshops was rolled out by the Key
Learners (Definition workshop participants). Initial coaching by the EIIL. In-company
‘accredited’ coaches (from EIIL alumni) developed to take over after a few initial SI
workshops.
– Temporary project support to match Learners, themes and in-company Experts, and
to promote the programme amongst other communities.
LDL Case Study – Chemical Company, GermanyEIILLearning
In-CompanyProgrammes
9. www.eiil.net
• You have exceptional performers throughout your company
• It is easier to task learners to seek learning than to task experts to share
• Experts need only respond when asked. Time is precious and respected
• Managers need only ‘Let’ curiosity happen
• Learners can be encouraged by KPIs
Purpose:
The purpose of this document is to prepare for the IAB – to review the EIIL year and to propose strategy developments for IAB consideration and guidance / approval.