2. New Look Background
A value high street fashion retailer that prides
itself on always giving the customer a new
experience with surprisingly low prices and more
“look what I just found” moments
1000 stores nation wide, in the UK, Ireland,
Europe, the Middle East, Singapore, Russia, and
Poland
Committed to ethical trading and animal welfare
Serve over 120 markets worldwide, including e-
commerce
3. Suppliers
Sourcing strategy based on the UK/Europe, China,
Southeast Asia, and the Indian sub-continent
Suppliers categorized into 3 groups
First category: these suppliers are dedicated to
manufacturing New Look’s products and are responsible for
manufacturing in house designs (China, Turkey, and
Bangladesh)
Second Category: suppliers that New Look works directly
with in the country of origin, sometimes supported by local
agents
Third Category: suppliers where New Look works with the
supplier’s design team to develop products to complement
its own in house designs (2/3 of all products designed in
house)
5. Jersey: Cons of Sourcing
Bangladesh:
Protests over costs and conditions
Factories are producing the maximum amount, and while retailers are reaping the
benefits, the workers are not receiving any party of it
Riots in addition to protests will start to increase due to 122 of 825 factories not
paying their employees on time
Slower lead times
UK
British Manufacturing on its last legs, too expensive to source in the UK
Cheaper to source out of the country than in the country
Less people employed in UK for manufacturing, therefore harder to find a
company to source from
China
Different quality standards
Promote and produce knock-offs of designer goods, and sell them to western
(unknowing) retailers
Longer lead times
6. Jersey: Pros of Sourcing
Bangladesh
One of the cheapest due to low wages cost
Manufacturing is moving to Bangladesh, becoming a greater provider to the UK
high street
New Look believes in Ethical Trading, as in taking care of the employees that
produce their products and ensuring they live a decent life style
UK
Supporting home country’s economy
Providing jobs and security to more people
Quicker lead times
China
Number one manufacturer of apparel and textile industry
Cheaper sourcing
Well developed manufacturing industry
Good reputation for quality
Are willing to work with retailers because they are eager for western business
8. Eveningwear: Cons of
Sourcing
China
Different quality standards
Promote and produce knock-offs of designer goods, and sell them to western
(unknowing) retailers
Longer lead times
Language barrier
Romania
Harder to recruit trained staff due to job openings in the west after Romania’s EU
entry
Currency value is going up, which will eventually cause production to be more
expensive
Industry still developing
India
Long lead time
High reliance on roads, only half of which are actually paved, making deliveries
much harder
Time zone differences make communication much more difficult
9. Eveningwear: Pros of
sourcing
China
Number one manufacturer of apparel and textile industry
Cheaper sourcing
Well developed manufacturing industry
Good reputation for quality
Are willing to work with retailers because they are eager for western business
Romania
Two day delivery time by truck
No duty or quota on deliveries
No customs control between Romania and Britain, therefore quicker lead times
Easy travel
India
High productivity levels
Competing with china, making the price lower
Growth of IT industry, making India more capable of catering to the needs of customers
Thousands of talented employees available, all willing to take and compete for the job,
bringing modern technology and innovative ideas to the table
Cheaper cost
10. Lead Time
Critical Path for lead times
Sample development
Place cloth order
Finalize garment order
Manufacture
Shipping
Customs
Total: 16 weeks
Will be similar for India, due to the competition between
India and China for the biggest manufacturing industry
Longer for Romania, due to travel difficulties
Shorter for UK, because of the lack of customs and closer
shipping
11. Costs of Garment Compared to
Retail
Wholesale price is half of the retail price
Varies per company
Jersey’s MSRP is cheaper than evening wear
Cheaper to buy in bulk, therefore creating
cheaper retail prices