Presentation given by Ravi Makhija, Chief Operating Officer, SAS Institute (India) Pvt Ltd on August 3rd, 2011 at eWorld Forum (www.eworldforum.net) in the session Urban Governance and Infrastructure

1. Analytics for effective
Governance
Ravi Makhija – COO SAS India
Wednesday, August 2011
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2. Agenda
Data to Information to Intelligence
Government Analytics Framework
Smart Analytics Applications
Case Studies
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3. Create Value
Align, Improve & Empower
Solve complex governance problems.
Manage for performance and scale.
Drive sustainable growth through conservation.
Anticipate and manage change.
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4. Discovery
Questioning the Business
“What happened?”
“Where exactly is the problem?”
“What if these trends continue?”
“How many, how often, where?”
“What’s the best that can happen?”
“What will happen next?”
“What actions are needed?”
“Why is this happening?”
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5. Discovery
Reactive Decision Making
“What happened?”
“Where exactly is the problem?”
“What if these trends continue?”
“How many, how often, where?”
“What’s the best that can happen?”
“What will happen next?”
“What actions are needed?”
“Why is this happening?”
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6. Discovery
Proactive Decision Making
“What happened?”
“Where exactly is the problem?”
“What if these trends continue?”
“How many, how often, where?”
“What’s the best that can happen?”
“What will happen next?”
“What actions are needed?”
“Why is this happening?”
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7. Analytics
A range of capability
What’s the best that can happen?
What will happen next?
What if these trends continue?
Why is this happening?
What actions are needed?
Where exactly is the problem?
How many, how often, where?
What happened?
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8. Performance driven platform
SAS technology has been designed purely for business analytics use with seamless
integration to our clients business IT applications.
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9. Intelligence – Need of Today
Improve Citizen
Centricity
Audits & Tax
collections
Rural e-
Services
Increase
Intelligence led
Revenue
Policing &
Investigation Reduce
Operating Cost
Safe Borders
Optimized
Cyber Security
Operations
Smart
Analytics
Applications
Intelligence led Load
Policing & Forecasting
Investigation Portfolio
Safe Borders Optimization
Cyber Security Asset Integrity
Taxation
Frauds
Financial
Frauds
Corrupt
Practices
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10. Health Care
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11. Analytics for Healthcare
What is the optimum Infrastructure
for the surgeries
What is the likelihood of fraudulent claim
How many patient by
district / Category
Abnormal Statistical
Pattern of Claim?
Alerts
Query What action needed if surgery
Drilldown
Ad.Hoc is not pre-approved in 48 Hrs
Which disease, which village has max.
Reports registration
Stnd.
Reports How many patient registered in Krishna District
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How many patients registered ??
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12. Taxation
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13. Taxation Analytic Process
 Translates this analysis into  Report in a revenue collection
actionable “Scores”…Phase 2 dashboard Phase 4
• Uses scores to determine • Strategy, Revenue KPI,
risk and predict behavior Productivity KPI, Tax
System KPI etc
 Analyzing Information  Applies business rules based
to identify patterns that upon the scores to obtain
will predict future better results…Phase 3
outcomes…Phase1 13
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14. Smart Grid
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16. 16
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17. Impact of A & R improvement in Generation
“If the availability factor of the existing
thermal power generating units is
increased by
10%, from the present level the
capacity addition requirement will
come down by
12,000 MW. This will reduce the
investment requirement of more than
Rs 48,000 Crores (USD 11 bn).
Source – USAID research with ICICI Bank
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18. Analytics – The way forward
Demand Position Map Price Risk Operational Efficiency
Forecast Demand Visibility on the Portfolio Network Availability
Supply Side Optimization and Reliability
• Short Term Day • Sources of Supply – • Fulfilment of service
Ahead Short, Medium and obligation
Long Term
• Reduced
• Medium Term – 1 unscheduled
• Least cost/Reduction
outages
month to 1 year • Improve Service in costs
Delivery
• Long Term – 1 year • Demand Side • Asset
to 5 years • Position Mapping Management Integrity/Failure
prediction
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• Network
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19. Public Safety
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20. Public Safety
 Information led Policing
 Intelligence led Investigation
 Social Network Analysis
 CDR Analysis
 Predicting Behavior
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21. Capability
Counter Terrorism
Fusion Centres and Intelligence Sharing
Serious & Organised Crime
Border Management
Intelligence & Case Management
Analytics driven Early warning
Law Enforcement
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22. Some of Our Valued Customers in India
CBEC
ICRISAT
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23. Thank You
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