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PSYC 126 
PERSONALITY ENHANCEMENT 
Chapter 9 MEETING ESSENTIALS 
Meeting 
 Is a formal (or informal) assembly of two or more individuals who 
come together to discuss one or more topics. 
 To share information, assign tasks, discuss issues, make decisions, 
solve problems, and plan for the future. 
 Can be very productive or they can be a waste of valuable time. 
Types of Meetings 
1. Staff or Team Meetings 
 Called by a team leader or manager for those who 
report to that manager either directly or indirectly. 
 Often held on a regular basis to keep the lines of 
communication open within the team or work unit. 
 Encourage two-way communication and are often 
used to pull together information for decision making, 
communicate problems or solutions, and provide focus 
for the team. 
 A team meeting could involve a team leader and four 
team members, while a staff meeting could involve a 
whole department or an organization’s entire 
workforce. 
2. Status Meetings 
 Provides current information about something that is 
ongoing. 
 Typically called and led by a team leader, supervisor, 
line leader, or some other person in charge. 
 Generally involves one-way communication. 
3. One-on-One Meetings 
 Most frequent workplace meetings. 
 Can take place between coworkers, supervisors and 
their direct reports, employees and suppliers, or other 
combinations. 
 May be informal or formal. 
 Can take place electronically as well as in person. 
4. Management Meetings 
 Meetings at which management or administrative staff 
from various levels in the organization gather to report 
on their areas of responsibility and learn about new 
policies, procedures, and challenges. 
 Usually held on a regular basis. 
5. Board Meetings 
 Meetings held for administrative purposes. 
 These formal meeting involve members of boards of 
directors of corporations or organizations or elected 
officials of a government entity, such as a school 
board. 
 A board of directors is an elected or appointed body 
that oversees the activities of a company or 
organization. 
 Board of trustees or board of governors, or simply the 
board. 
 Held at definite intervals (monthly, quarterly, etc.) to 
consider policy issues and discuss major problems. 
6. Ad Hoc Meetings 
 Ad hoc is a Latin phrase which means “for this 
purpose.” 
 Called to address a specific issue or situation. 
 Once the task is complete, the committee disbands. 
 Temporary basis 
 May meet only one time or several times, depending 
on its purpose. 
Frequency of Meetings 
1. One-Time Meetings 
 Can be held for several hours, an entire day, or span 
several days. 
 May involve a few individuals or an entire global 
workforce. 
2. Recurring Meetings 
 Held periodically—every week, twice a month, once a 
month, every year, and so on. 
3. Series Meetings 
 Similar to a recurring meeting, but the details differ at 
each meeting. 
 Held at the same time each month but the topic 
discussed varies. 
 Popular because they encourage individual input in an 
informal setting, build team spirit, and strengthen the 
knowledge base of employees. 
Meeting Styles 
1. Informal Meetings 
 Staff meetings, team meetings, and status meetings. 
 Sometimes held in conjunction with breakfast or lunch 
to make the best use of workers’ time. 
 Provide an opportunity to exchange information and to 
identify and solve problems. 
 Serve as a forum for decision making by consensus. 
 Require planning, an agenda, and follow-up. 
 Agenda is a list of topics to be addressed at the 
meeting. 
 Follow-up usually involves the need to take action 
and/or send a meeting summary to all participants. 
a. Impromptu Meetings 
 Typically occur when people meet 
spontaneously and have a conversation 
about business matters. 
 Setting may be a hallway, lunch or break 
room, elevator, stairway, or even a 
restroom, could take place everywhere. 
b. Stand-up Meetings 
 Held daily to provide a status update to the 
team members. 
 Some team meets daily around a 
workstation or form a circle in an open 
area. 
 Making commitments to each other as a 
team is the most important goal of daily 
stand-ups. 
 Usually held at the same time and place 
every workday and are typically short (5 to 
15 minutes). 
 Held standing up to remind the participants 
to keep to the point.
2. Formal Meetings 
 Structured event 
 Requires extensive planning and has a predetermined 
list of topics that will be discussed, along with a set of 
objectives to be achieved at the meeting. 
 Typical for public meetings, board meetings of elected 
officials, corporate officer meetings, stockholder 
meetings, union meetings, and other large-scale 
meetings. 
 Follows an established set of rules. 
 Minutes, the written record of what takes place at the 
meeting, are distributed to participants and in some 
situations made available to the public. 
3. Electronic Meetings 
 Means of saving time, reducing travel costs, and 
improving collaboration among employees who do not 
work in the same location. 
a. Voice and Video Chat 
 Made possible through chat software. 
 Enable people connected electronically throughout the 
world to have an actual conversation with someone or 
even chat face to face almost free of charge. 
b. Teleconferencing 
 Enables two or more people to hold a 
meeting via a telephone or a network 
connection. 
c. Videoconferencing 
 Also known as a video teleconferencing. 
 Brings people at different sites together for 
a meeting where they can see still or real-time 
video images of each other. 
4. Web Conferencing 
 Used to conduct live meetings or presentations over 
the Internet. 
 A webinar (short for web-based seminar) is a specific 
type of web conference that refers to a lecture, 
presentation, workshop, or seminar transmitted over 
the Web. 
Participating in Meetings 
 Be present 
 Be prepared 
 Be participatory 
Following Up 
TIPS FOR ATTENDING MEETINGS 
Review these tips before you attend a meeting: 
 Be alert; look confident and interested. 
 Be courteous to other participants and to the leader. 
 Be respectful of the thoughts, ideas, and opinions of others. 
 Be willing to share your ideas. 
 Don’t interrupt the comments of others. 
 Don’t monopolize the discussion—others have important ideas 
too. 
 Don’t make critical remarks about the thoughts and opinions of 
others. 
 Don’t be defensive if others don’t agree with your ideas. 
Plan the Meeting 
 Clearly Identify Objectives 
 Determine the Participants 
 Determine Time, Place, and Equipment Needed 
 Prepare the Agenda 
Conduct the Meeting 
 Start on Time 
 Enlist the Help of Others 
o Timekeeper 
o Note taker 
o Whiteboard Wrangler 
 Discuss the Agenda Items 
o Encourage everyone to contribute. 
o Allow only one person to speak at a time. 
o Keep the discussion on track. 
o Maintain order. 
TIPS FOR CONDUCTING MEETINGS 
Review these tips before you conduct a meeting: 
 Have a good reason for calling the meeting. 
 Begin and end on time. 
 Keep comments limited to the topic being discussed. 
 Encourage everyone to participate, including those participating 
electronically. 
 Allow only one person to speak at a time. 
 Assign further study by an ad hoc group if a discussion stalls. 
 Make sure comments and discussions address issues, not 
personalities. 
 Do not take sides or show favoritism. 
 Do not permit private discussions. 
 Summarize all decisions and assignments. 
 Close on a positive note. 
Close the Meeting 
 Summarize Actions and Responsibilities 
 Ask for Evaluation Feedback 
Follow-Up Activities 
 Distribute a Summary or Minutes 
 Evaluate the Effectiveness 
 Verify that Assigned Duties are Underway 
Reference: 
Masters, L.A., et al. (2011). Personal Development for Work and Life. Cengage 
Learning Asia Pte. Ltd. 
Prepared by: 
Mrs. Maria Angela L. Diopol 
Instructor

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Chapter9.meetingessentials

  • 1. PSYC 126 PERSONALITY ENHANCEMENT Chapter 9 MEETING ESSENTIALS Meeting  Is a formal (or informal) assembly of two or more individuals who come together to discuss one or more topics.  To share information, assign tasks, discuss issues, make decisions, solve problems, and plan for the future.  Can be very productive or they can be a waste of valuable time. Types of Meetings 1. Staff or Team Meetings  Called by a team leader or manager for those who report to that manager either directly or indirectly.  Often held on a regular basis to keep the lines of communication open within the team or work unit.  Encourage two-way communication and are often used to pull together information for decision making, communicate problems or solutions, and provide focus for the team.  A team meeting could involve a team leader and four team members, while a staff meeting could involve a whole department or an organization’s entire workforce. 2. Status Meetings  Provides current information about something that is ongoing.  Typically called and led by a team leader, supervisor, line leader, or some other person in charge.  Generally involves one-way communication. 3. One-on-One Meetings  Most frequent workplace meetings.  Can take place between coworkers, supervisors and their direct reports, employees and suppliers, or other combinations.  May be informal or formal.  Can take place electronically as well as in person. 4. Management Meetings  Meetings at which management or administrative staff from various levels in the organization gather to report on their areas of responsibility and learn about new policies, procedures, and challenges.  Usually held on a regular basis. 5. Board Meetings  Meetings held for administrative purposes.  These formal meeting involve members of boards of directors of corporations or organizations or elected officials of a government entity, such as a school board.  A board of directors is an elected or appointed body that oversees the activities of a company or organization.  Board of trustees or board of governors, or simply the board.  Held at definite intervals (monthly, quarterly, etc.) to consider policy issues and discuss major problems. 6. Ad Hoc Meetings  Ad hoc is a Latin phrase which means “for this purpose.”  Called to address a specific issue or situation.  Once the task is complete, the committee disbands.  Temporary basis  May meet only one time or several times, depending on its purpose. Frequency of Meetings 1. One-Time Meetings  Can be held for several hours, an entire day, or span several days.  May involve a few individuals or an entire global workforce. 2. Recurring Meetings  Held periodically—every week, twice a month, once a month, every year, and so on. 3. Series Meetings  Similar to a recurring meeting, but the details differ at each meeting.  Held at the same time each month but the topic discussed varies.  Popular because they encourage individual input in an informal setting, build team spirit, and strengthen the knowledge base of employees. Meeting Styles 1. Informal Meetings  Staff meetings, team meetings, and status meetings.  Sometimes held in conjunction with breakfast or lunch to make the best use of workers’ time.  Provide an opportunity to exchange information and to identify and solve problems.  Serve as a forum for decision making by consensus.  Require planning, an agenda, and follow-up.  Agenda is a list of topics to be addressed at the meeting.  Follow-up usually involves the need to take action and/or send a meeting summary to all participants. a. Impromptu Meetings  Typically occur when people meet spontaneously and have a conversation about business matters.  Setting may be a hallway, lunch or break room, elevator, stairway, or even a restroom, could take place everywhere. b. Stand-up Meetings  Held daily to provide a status update to the team members.  Some team meets daily around a workstation or form a circle in an open area.  Making commitments to each other as a team is the most important goal of daily stand-ups.  Usually held at the same time and place every workday and are typically short (5 to 15 minutes).  Held standing up to remind the participants to keep to the point.
  • 2. 2. Formal Meetings  Structured event  Requires extensive planning and has a predetermined list of topics that will be discussed, along with a set of objectives to be achieved at the meeting.  Typical for public meetings, board meetings of elected officials, corporate officer meetings, stockholder meetings, union meetings, and other large-scale meetings.  Follows an established set of rules.  Minutes, the written record of what takes place at the meeting, are distributed to participants and in some situations made available to the public. 3. Electronic Meetings  Means of saving time, reducing travel costs, and improving collaboration among employees who do not work in the same location. a. Voice and Video Chat  Made possible through chat software.  Enable people connected electronically throughout the world to have an actual conversation with someone or even chat face to face almost free of charge. b. Teleconferencing  Enables two or more people to hold a meeting via a telephone or a network connection. c. Videoconferencing  Also known as a video teleconferencing.  Brings people at different sites together for a meeting where they can see still or real-time video images of each other. 4. Web Conferencing  Used to conduct live meetings or presentations over the Internet.  A webinar (short for web-based seminar) is a specific type of web conference that refers to a lecture, presentation, workshop, or seminar transmitted over the Web. Participating in Meetings  Be present  Be prepared  Be participatory Following Up TIPS FOR ATTENDING MEETINGS Review these tips before you attend a meeting:  Be alert; look confident and interested.  Be courteous to other participants and to the leader.  Be respectful of the thoughts, ideas, and opinions of others.  Be willing to share your ideas.  Don’t interrupt the comments of others.  Don’t monopolize the discussion—others have important ideas too.  Don’t make critical remarks about the thoughts and opinions of others.  Don’t be defensive if others don’t agree with your ideas. Plan the Meeting  Clearly Identify Objectives  Determine the Participants  Determine Time, Place, and Equipment Needed  Prepare the Agenda Conduct the Meeting  Start on Time  Enlist the Help of Others o Timekeeper o Note taker o Whiteboard Wrangler  Discuss the Agenda Items o Encourage everyone to contribute. o Allow only one person to speak at a time. o Keep the discussion on track. o Maintain order. TIPS FOR CONDUCTING MEETINGS Review these tips before you conduct a meeting:  Have a good reason for calling the meeting.  Begin and end on time.  Keep comments limited to the topic being discussed.  Encourage everyone to participate, including those participating electronically.  Allow only one person to speak at a time.  Assign further study by an ad hoc group if a discussion stalls.  Make sure comments and discussions address issues, not personalities.  Do not take sides or show favoritism.  Do not permit private discussions.  Summarize all decisions and assignments.  Close on a positive note. Close the Meeting  Summarize Actions and Responsibilities  Ask for Evaluation Feedback Follow-Up Activities  Distribute a Summary or Minutes  Evaluate the Effectiveness  Verify that Assigned Duties are Underway Reference: Masters, L.A., et al. (2011). Personal Development for Work and Life. Cengage Learning Asia Pte. Ltd. Prepared by: Mrs. Maria Angela L. Diopol Instructor