SlideShare a Scribd company logo
1 of 59
 
Brice Le Blévennec President Emakina Gurus A Collaborative Knowledge Sharing Platform
Knowledge Management ,[object Object],[object Object]
The knowledge iceberg
Attempted solutions Partial solution The good The bad Shared directories ,[object Object],[object Object],[object Object],Central document repository ,[object Object],[object Object],[object Object],Shared folders in Outlook, Notes, ..  ,[object Object],[object Object],Departmental web pages ,[object Object],[object Object],[object Object],Email, newsletters ,[object Object],[object Object],Newsletters ,[object Object],[object Object],Employee initiatives ,[object Object],[object Object],Forums ,[object Object],[object Object],Is there a  “best-of” solution?
What are people and corporations doing on the web? Blogs Wikis Social networking Social bookmarking RSS Newsreaders
Blogs ,[object Object],[object Object],[object Object],[object Object]
Create your blog in a minute…
E.g. a personal interest blog
E.g. B2B blog
E.g. company’s external blog
Even brand blogs, but…
E.g. Emakina’s internal blog
What are people and corporations doing on the web? Blogs Wikis Social networking Social bookmarking RSS Newsreaders
Wiki ,[object Object],[object Object],[object Object],[object Object]
Enterprise Wiki > Confluence ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Visit site
ASP Wiki > JotSpot Thousands of businesses are using JotSpot to manage projects, build an intranet, share files and stay in sync with colleagues and customers. Visit site
Business Wiki + Blogs  Visit site
Open Source Wiki > MediaWiki Visit site Visit site
What are people and corporations doing on the web? Blogs Wikis Social networking Social bookmarking RSS Newsreaders
Social networks ,[object Object],[object Object]
Social Networks > LinkedIn ,[object Object],[object Object],[object Object],Visit site
Social Networks > BizTribe ,[object Object],Visit site
What are people and corporations doing on the web? Blogs Wikis Social networking Social bookmarking RSS Newsreaders
Social Bookmarking ,[object Object],[object Object],[object Object],[object Object],[object Object]
Del.icio.us Share your bookmarks with others…
Popularity
Shadows
Collaborative Bookmarking ,[object Object],Visit site
Digg ,[object Object]
Digg > Business Finance ,[object Object],[object Object],[object Object],Visit site
Scoopeo E.g. Social “moderated” content (Belgium)
What are people and corporations doing on the web? Blogs Wikis Social networking Social bookmarking RSS Newsreaders
RSS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Client based, web based RSS Content can be pushed to modern screensavers Or simply pushed to convenience of customer desktop screen News feed can be refurnished via RSS
Web based newsreader
Client based RSS newsreader
Impact on Company
What Web 2.0 means for you ? ,[object Object],[object Object],[object Object],Src Forester Research Inc.
Maslow’s Pyramid Fulfilment Actualization Esteem needs Status, recognition Love, Belonging, Social needs Integration, network, circle of friends Safety and Security needs Truth, protection, integrity, … Physiological needs: Act, communicate, interact, exchange, …
Maslow’s Pyramid on Internet Fulfilment Actualization Esteem needs Status, recognition Love, Belonging, Social needs Integration, network, circle of friends Safety and Security needs Truth, protection, integrity, … Physiological needs: Act, communicate, interact, exchange, … ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Technology and Social Factors ,[object Object]
3 tenets of Social Computing ,[object Object]
Top-Down to Bottom-Up Innovation ,[object Object]
The Economic Value of Web 2.0 ,[object Object]
Experience is key ,[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Web : Experience is Interface Business applications and tools should deliver dashboards providing quick access to key data  leading to informed decision making
Personalization, not customization ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Hors d’oeuvres ,[object Object],[object Object]
What is Gurus? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Gurus.be > Blog On your blog you record interesting thoughts and posts you want to share with your current and future network. Posts are archived can be commented and enriched with files and documents
Gurus.be > Files Files are centrally stored and can be associated with any tags you want and shared within any group you participate. The system announces new documents as “activities” to others who subscribe to you or to your work
Gurus.be > Network You create a network of friends and colleagues with whom you interact in groups and can exchange knowledge with. “Friendships” enables you to subscribe to other people’s feeds and activity and filter on it.
Gurus.be > Resources Feeds are information streams from other sites. You will often see a link to an 'RSS' feed while browsing; enter the link address into the 'add feed' box at the bottom of the page to read that information from within your learning landscape.
Social computing & Knowledge Management Applications Tags Product Literature Knowledge Base Files Web Content Employee 1 @ Site 1 Employee 3 @ Site 2 Employee 4 @ Site 2 Employee 2 @ Site 1
Social Computing A Strategic Asset  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Src Forester Research Inc.
Virtual departments ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Src Forester Research Inc.
Does Gurus answer pains? Partial solution The good The bad Shared directories ,[object Object],[object Object],[object Object],Central document repository ,[object Object],[object Object],[object Object],Shared folders in Outlook, Notes, ..  ,[object Object],[object Object],Departmental web pages ,[object Object],[object Object],[object Object],Email, newsletters ,[object Object],[object Object],Newsletters ,[object Object],[object Object],Employee initiatives ,[object Object],[object Object],Forums ,[object Object],[object Object],Gurus: a power platform for knowledge management Does Gurus provide a solution? Yes, search is a core functionality. Tag-based architecture assures meta-structure Yes, everybody can read and write. Documents are stored and archived Yes, everybody has a browser Yes: continuous interaction and notification allows long term stimulation Yes: filtered feeds based on personal interests Yes: new employees can be up and running in no time with minimal learning curve Yes: social computing is a true stimulant for all employees Yes: social quality control assures that inappropriate content is instantly removed
Next Steps ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Gurus platform: collective intelligence at work (Emakina Academy #8 : Enterprise 2.0)

  • 1.  
  • 2. Brice Le Blévennec President Emakina Gurus A Collaborative Knowledge Sharing Platform
  • 3.
  • 5.
  • 6. What are people and corporations doing on the web? Blogs Wikis Social networking Social bookmarking RSS Newsreaders
  • 7.
  • 8. Create your blog in a minute…
  • 9. E.g. a personal interest blog
  • 14. What are people and corporations doing on the web? Blogs Wikis Social networking Social bookmarking RSS Newsreaders
  • 15.
  • 16.
  • 17. ASP Wiki > JotSpot Thousands of businesses are using JotSpot to manage projects, build an intranet, share files and stay in sync with colleagues and customers. Visit site
  • 18. Business Wiki + Blogs Visit site
  • 19. Open Source Wiki > MediaWiki Visit site Visit site
  • 20. What are people and corporations doing on the web? Blogs Wikis Social networking Social bookmarking RSS Newsreaders
  • 21.
  • 22.
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  • 24. What are people and corporations doing on the web? Blogs Wikis Social networking Social bookmarking RSS Newsreaders
  • 25.
  • 26. Del.icio.us Share your bookmarks with others…
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  • 32. Scoopeo E.g. Social “moderated” content (Belgium)
  • 33. What are people and corporations doing on the web? Blogs Wikis Social networking Social bookmarking RSS Newsreaders
  • 34.
  • 35. Client based, web based RSS Content can be pushed to modern screensavers Or simply pushed to convenience of customer desktop screen News feed can be refurnished via RSS
  • 37. Client based RSS newsreader
  • 39.
  • 40. Maslow’s Pyramid Fulfilment Actualization Esteem needs Status, recognition Love, Belonging, Social needs Integration, network, circle of friends Safety and Security needs Truth, protection, integrity, … Physiological needs: Act, communicate, interact, exchange, …
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  • 51. Gurus.be > Blog On your blog you record interesting thoughts and posts you want to share with your current and future network. Posts are archived can be commented and enriched with files and documents
  • 52. Gurus.be > Files Files are centrally stored and can be associated with any tags you want and shared within any group you participate. The system announces new documents as “activities” to others who subscribe to you or to your work
  • 53. Gurus.be > Network You create a network of friends and colleagues with whom you interact in groups and can exchange knowledge with. “Friendships” enables you to subscribe to other people’s feeds and activity and filter on it.
  • 54. Gurus.be > Resources Feeds are information streams from other sites. You will often see a link to an 'RSS' feed while browsing; enter the link address into the 'add feed' box at the bottom of the page to read that information from within your learning landscape.
  • 55. Social computing & Knowledge Management Applications Tags Product Literature Knowledge Base Files Web Content Employee 1 @ Site 1 Employee 3 @ Site 2 Employee 4 @ Site 2 Employee 2 @ Site 1
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