The document summarizes key challenges and opportunities for brands using content marketing. It notes that the lines between content and advertising are blurring as brands behave more like media companies. While people generally view content positively and advertising negatively, many forms of branded content are difficult to cleanly classify. The document advocates that content marketing can learn from advertising by having more strategic rigor, ensuring quality over quantity, always being ready to engage audiences in real-time, and focusing less on online storytelling and more on real-world experiences.
2. CLIENTS
“1 OF 3 AGENCIES
REDEFINING DIGITAL
ADVERTISING”
“SOCIAL AGENCY
OF THE YEAR’”
“DIGITAL INNOVATOR
OF THE YEAR’”
AWARDS
LONDON
NEW YORK
SAN FRANCISCO
SAO PAULO*
300+ PEOPLE
4. 4
Millennials have cut the cord or
never had cable ever1 in 4
http://www.techhive.com/article/2833829/nearly-1-in-4-millennials-have-cut-the-cord-or-never-had-cable.html
9. People are open to content from brands
9
5x more likely to make purchase decisions
based on trusted branded content
Feel that branded content makes them feel
more connected and loyal to brands62%
Source: http://www.socialmediatoday.com/social-business/2015-02-15/connecting-millennials-7-
reasons-your-content-fails-resonate-millennials; http://www.inpwrd.com/nielsen
10. But skeptics remain
2/3
Source: http://contently.com/strategist/2014/07/09/study-sponsored-content-has-a-trust-problem-2/;
http://contentmarketinginstitute.com/2014/06/mix-content-types-for-successful-content-marketing/
of people said they’ve felt deceived upon realizing
that an article or video was sponsored by a brand
of marketers who have embraced content
marketing feel it is ineffective.58%
17. We pretend there is a difference...
“We are not motivated by sales”
- Luke Sherwin Co-Founder & Chief Creative
Officer, Casper
“We are not here to sell anything; this is pure
entertainment”
- David Beebe VP, Global Creative &
Content Marketing, Marriott
25. “Advertising is like grape flavored medicine while content
marketing is like medicinal pot brownies. The consumer
approaches these two things very differently. You know you're
getting your medicine with the grape medicine. You hope that it
tastes good, but it probably won't. With pot brownies, you may
not even known you're getting your medicine, but you want those
damn brownies either way. Inherent value. Yum.”
- GianCarlo Pitocco, kbs+ Attention, CSO; MRY Study
The lines are getting intentionally blurred
28. Problem #1: We are too easy on content
1. Notenoughupfrontstrategies
2. Notenough torturetests
3. Notenoughmeasurementscrutiny
4. Notenoughstandardizedresults
We need more strategic rigor
29. The sell is closer and easier than ever
Thepurchase funnelis no
longerlinear.
Marketershavebuiltfullecosystems. Commerceisembeddedincontent
Source: https://hbr.org/2014/05/marketing-can-no-longer-rely-on-the-funnel;
http://adage.com/article/digital/pinterest-doubles-amount-buyable-pins-60-million/300741/
Problem #1: We are too easy on content
30. Problem #1: We are too easy on content
An overwhelmingamount of creators/distributors all sellingtheir color paint
32. The bar on self-publishingis higher than ever
Problem #2: “Because we can” ≠ “Because we
should”
OrganicreachisnearingZero Platformsemphasizequalityand
relevance
Competitionhasshiftedfromother
adstooriginal,professional-made
media
0%
2%
4%
6%
8%
10%
12%
14%
16%
18%
2012 2013 2014 2015 300
1500
stories
daily
Source: Facebook; MRY data
33. Solution #2: Bridge the gap between
your brand’s desire and audience
realities
34. Problem #3: Real-time is too late
Inefficientuseofresources TheshelflifeistooshortDifficulttoalignwithabrand’s
purpose
publicis israel group purchased agency Glickman Shamir Samsonov
18 percent are cord-nevers—people who have never paid for a cable subscription—while 6 percent are cord cutters, meaning they have canceled their cable subscriptions.Oct 6, 2015
New Study Says by 2025, Half of Consumers Under 32 Won't Pay for Cable
http://www.adweek.com/news/television/new-study-says-2025-half-consumers-under-32-won-t-pay-cable-167400
us
Netflix is currently the 2nd most watched network in miniutes delivered per month compared to all US TV networks.
Next year it should be #1 in terms of all ratings, ehad of ABC, CBS, Fox, and NBC.
In addition to the dominance of Netflix, Twitch, Amazon, and Hulu – the largest MCNs on YouTube are now competing with major cable networks.
http://www.reviewjournal.com/entertainment/movies/netflix-us-viewership-could-surpass-major-cable-network-ratings-2016
2022: In the US, if it wasn’t for the NFL, cable subscriptions would plummet. This is the year OTT will officially kill the cable network. Yahoo just paid $20 million for 1 shitty game.
Apple's $202.8 billion cash hoard is so mammoth that it's larger than the market capitalizations of all but 14 companies in the Standard & Poor's 500 Index.
It’s market cap is bigger than Disney, Comcast, Viacom, and Fox combined
Consumers rely ontrusted content to make purchase decisions 5X more today than they did five years ago.
I recently went to a conference on why content is better than advertising.. It made content out to be the messiah of marketing. This holy savior that only the cool brands have figured out how to do. Aka content is the good stuff. It made advertising look like utter crap. And I really hate advertising.
There seems to be a false dichotomy that content “gives and attracts” and advertising “persuades and distract.” Who would want to be on the side of distraction? That’s annoying. Similarly, no one is giving this shit away; we give so we get back. Likewise, who wouldn’t want to persuade. I’ve never heard from any large companies (not backed by VC FU money),
Though one is backed by VC money only.
And the other was quick to point out Marriott earned 500k of revenue and the publication booked 7200 rooms in 90 days
Lets just be rats, only dapper, well groomed rats. This means mastering the art of the soft and hard sell. We are all the business of moving product. We need to be clear in the role for long-term relationship building, when it’s time to put brand name in the story, and how to complement it with a deal closer.
AB test for When we develop advertising, we go through a torture test of positioning statements, concept tests, creative tests, AB tests. Yet when it comes to content, we lighten up, too far, and give it the CMO hall pass.
Too many brands start making stuff without a plan and way to measure it. There are endless ways to measure effectiveness, all that matters is we do. Demand basic brand equity or perception change surveys. Look at reduction in call volumes on a per cost basis. Look to create multiple touch attribution models, recognize near and long term impact on results.
Prospects don’t just enter at the top of the funnel; instead, they come in at any stage. Furthermore, they often jump stages, stay in a stage indefinitely, or move back and forth between them.
Sephora’s brings all stages of the funnel together into a single place, creating its own online community where people can ask questions of experts and each other about brands, products, and techniques
93% of Pinterest users use the platform to plan purchases. Buyable Pins to 60 Million
We are no longer competing with other agencies, it’s publishers, social platforms, MCN’s, consumers, and influencers who can do our jobs.
In the marketing services business, we love a good a fragmented discipline, it allows us to get our slice of the pie from the same client dollars
The issue is that everyone wants to sell their version of content. They’re color, red or blue. Based on what they know and do. Or what they distribute, giving the content away for free.
We must have the brand’s business goals at heart and we will find the right solution for the challenge. Then be able to manage the complexity of all the ways we can make it and all the platforms we can share it.
This is why agencies may be fakakta, but not yet bupkes. We need to be more empathetic partners.
Thanks to social media democratization and (content marketing conferences), brands feel entitled and empowered to self-publish.
The issue is organic reach is nearing zero.
1500 want in. 300 get through. We have overly-cluttered feeds with less breakthrough. The concept of always on is bullshit in a pay to play world. We feel compelled to make something, celebrate made-up internet holidays – national donut day
There is a gap between what brands offer and what people actually care about. Too much on either side doesn’t work. We can’t make it all about us to the point there is no value to the audience. Or so devoid of the brand that we have nothing to gain.
Content works when it has greater empathy for human emotion and identity. But we still get our point across.
Be predictive, so we’re there anticipating your needs, not reacting to a problem or opportunity that seems relevant. That means understanding when’s your time in culture. Or having done your SEO homework to know what content is in most demand.
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People crave DIFTI moments, we want stories to tell
Our ultimate goal should always be make these stories happen. We must strive for having a POV and making a mark on culture.