Employee Management Limited have been providing employers with commercially focused HR, Employment Law and Health & Safety services for over 25 years now. For smaller clients, we tend to act as their outsourced HR department. For larger clients, we act as a sounding board for their own HR professionals to bounce ideas off. We provide employment documentation and undertake on-site project work such as redundancy consultations, TUPE due diligence exercises and disciplinary investigations. We also offer a full employment tribunal representation service and insurance against the costs involved in defending such claims. Obviously, we’re not alone in providing these type of services, but what sets us apart is our commercial focus, no-nonsense approach and the personal nature of our support.

2. About Us
EML (Employee Management Limited) was founded in 1986
to provide HR, Employment Law and H&S support to
businesses in the North West.
We work with clients across the UK and beyond, ranging in
size from owner-managed businesses to national, multi-site
organisations.
With a team of professionally qualified advisors, we combine
expert knowledge of the law with practical cross-sector
experience, providing our clients with a pragmatic, personal
and commercially-driven approach to their HR and H&S
issues.
“The service that we receive from EML is always
timely and professional and it is refreshing to have a
one to one relationship with our allocated contract
manager, who understands the culture of our business
as well as the commercial side with an up to date
working knowledge of Employment Law and Health &
Safety legislation. I would happily recommend EML as
a company that understands its client’s needs and
delivers great, cost effective results.”
Managing Director, nationwide uPVC window
manufacturer

3. Our clients
Our clients range from multi-national companies to small
local businesses. Here are some examples of organisations
we have worked with:

4. Services
Our extensive range of services reflects our comprehensive
understanding of client needs. For businesses large and small, from
providing telephone advice through to undertaking complex on-site
investigations, we have the knowledge and commercial expertise to
help swiftly resolve difficult issues.
Advice
EML is on hand to help you resolve any HR, Employment Law or Health and Safety
issue – whether it’s dealing with an employee who is persistently absent, managing
a complaint of bullying and harassment or ensuring you have adequate risk
assessments in place. We offer pragmatic advice, always striving to recognise your
wider commercial and organisational objectives.
Whilst we can offer an Employment Protection Scheme through our partners, this is
entirely optional. If you choose to take up such insurance, we will continue to offer a
pragmatic approach, ensuring you retain the freedom at all times to make
commercially-sound decisions.
We provide advice both as part of a retainer service (unlimited advice at a fixed
monthly cost) or charged at an hourly rate.
“To entrust our HR/Employee Law and Health & Safety
obligations to the advice of an external party was a
difficult decision and followed a laborious process of
selection and building trust. Our people are important,
and how we deal with employment issues is paramount
to protecting those that work for us and therefore the
prosperity of the business as a whole. Whilst we wanted
to ensure legal compliance, equally important to us was
establishing a working relationship with a commercially
focused support provider whose advice was easy to
understand and simple to implement. Having spent a
year looking for this type of business partner, we were
recommended Employee Management Ltd (EML).
Having worked with them for some five years now, we
find their support to be effective, efficient and
professional, but also personal, pragmatic and user-friendly.
Crucially, they never over complicate the more
difficult aspects of HR or Health & Safety with jargon
and legalese. This has been invaluable to our company
throughout a period of rapid growth and shifting
operational requirements. The value we now place on
EML’s service – and our working relationship in general
– is such that we would recommend them without
hesitation.”
Managing Director, nationwide provider of motorcycle
engineering services and insurance solutions

5. Services
Documentation
We draft employment documents which will provide you with maximum flexibility to
run your business, as well as key elements of protection in the event that an
employment relationship doesn’t work out.
In addition, we can ensure that your health and safety documentation is up to date
and fit for purpose.
We draft documents on the basis of our clients’ particular needs– we recognise that
one size doesn’t fit all.
Documents we commonly prepare include:
• Employee/Worker contracts
• Self-Employed/Consultancy contracts
• Service Agreements
• Employee Handbooks
• HR/H&S Policies and Procedures
• HR Manual for managers – guidelines, best practice advice, template forms and
letters
• Risk Assessments
• Settlement Agreements
“Thank you for the work that you have done for us
recently on our Employee Handbook, it was a
mammoth job but was done with the usual speed and
efficiency that we have come to expect from
Employee Management Ltd in the last twelve years
that we have been dealing with yourselves. Helpful,
knowledgeable and very prompt in providing advice
when it is needed.”
Financial Controller, distributor of skincare products
in UK and Ireland

6. Services
Employment Tribunal Representation
If your business has had a claim made against it in the
Employment Tribunal, our legal advocates can defend it.
When you appoint EML as your representative, we will
handle the claim from start to finish, including:
• Liaising with Acas during the Early Conciliation process
• Preparing the response to the claim (which must be
submitted within 28 days of notification)
• Reviewing and advising on the merits of the claim, and
the potential risks involved
• Managing the disclosure of documents
• Interviewing witnesses, preparing witness statements
and conducting witness briefings
• Preparing all documentation required for the hearing
• Undertaking all contact with the Tribunal, ACAS and
the claimant or their representative
• Assessing the claimant’s losses and estimating any
potential awards
• Exploring any scope for settlement, negotiating
settlement outcomes and preparing
settlement/conciliation agreements
• Undertaking all legal advocacy at Employment Tribunal
Hearings
We have handled more than 4000 Employment Tribunal
claims on behalf of employers, and we have an enviable
record of successfully defending clients at the Tribunal, or
negotiating acceptable settlements.
Whether you have recently been notified of a claim, or are
imminently facing a hearing, we would be happy to
provide a free review of your case without obligation.
“Our work with Debbie Knowles & Adelle Hutton at
Employee Management Services involved a potential
Employment Tribunal case against our company and
two of it’s directors. We were delighted with the way the
case was handled and the level of professionalism
shown. They represented our Company at the pre-hearing
and were able to bring the matter to a close
without the need for the case to reach a full Tribunal,
something we were delighted about. What we
appreciated most about working with Debbie & Adelle
was their efficiency & attention to detail, and deliver a
result which was beyond our expectation.”
Director of leading regional distributor of kitchen
appliances

7. Services
Project Work
We can provide support on a range of HR and H&S projects, including:
• Reorganisation and redundancy planning
• Transfers of undertakings
• Recruitment and selection
• Managing disciplinary or grievance investigations, hearings or appeals
• Dealing with poor performance issues
• Managing employee attendance
• Dealing with complaints of bullying/harassment
• Managing “whistleblowing” complaints
• Preparing Settlement agreements
• Mediation
• Trade Union Recognition
We will combine our knowledge of the law with a practical approach and a
commercial perspective.
“Employee Management Ltd (EML) has been our HR
support provider for over 6 years. During this time,
they have guided us through all aspects of HR and
also assisted us with a complex redundancy process
that involved potential TUPE implications. During all
our dealings, we have found them to be experts in
their field and as a result we have had no
employment issues that have not been managed in a
professional manner. I would have no hesitation in
recommending EML to any business.”
Owner of an international commercial, personal and
document storage organisation

8. Services
New Business Start-Up
Starting a new business is a daunting process, and keeping that business going
is even more difficult. We recognise that new employers need a particular kind
of support – they need to know the basics of their legal obligations with respect
to employing someone, and they need to know them fast.
From how to get the right candidate, what documents to issue to a new
employee, what checks need to be carried out in terms of right to work, what
obligations they have with respect to pay and hours, etc.
We have a special support package which has been designed to meet the
unique needs of new and small businesses.
It includes:
• A “new employer” manual – incorporating guidance on a full range of
HR/Employment law issues
• Unlimited access to expert advice (telephone or email) – we understand that
giving you a guide isn’t enough – once you’re aware of the fundamentals,
you can speak to one of our team at any time to get further advice in
respect of your particular situation
• Preparation of an Employee Handbook and standard contracts of
employment for your staff
• Review of employee correspondence – we will ensure that your written
communications to employees don’t land you in any trouble!
• Template forms that you will need on a day to day basis
“Their support has been fantastic, not only in the quality
of information supplied, but in the timely response in
and out of normal work times which makes you, as a
client, feel like you are their only client.”
HR Director, UK wide restaurant chain
If you are a new employer, give us a call to chat
through the support we can offer.

9. Services
Health & Safety
Breaches of Health & Safety regulations place employees
at risk and expose companies and directors to threats of
criminal prosecution. Our Health & Safety service offers a
simple, cost-effective means of helping you to achieve a
safe working environment and compliance with relevant
legislation.
“Over the course of our relationship, Employee
Management have effectively tailored their Health &
safety services to accommodate our needs and adapted
their approach according to our circumstances. I would
have no hesitation in recommending them as
experienced, highly skilled, commercially-minded and
cost-effective professional advisors.”
Director of leading regional distributor of kitchen
appliances
Advice
We provide a round-the-clock advice service for practical
advice on all Health and Safety matters.
Documentation
We create all types of Health & Safety documents that are
compliant with current legislation and take account of your
organisation’s culture, working methods and operational
requirements.
Examples include:
• Health and Safety Policy
• Health and Safety Handbook
• Health and Safety Policies Manual
• Induction Training Programmes
• Fire Evacuation Procedures
• Risk Assessments
On-site consultancy/Project Work
Typical assignments include:
• Site Inspections
• Accident Investigations
• Liaison with enforcement authorities
• Conducting general risk assessments
• Conducting fire risk assessments
We will provide you with all the benefits of having
your own Health & Safety Manager whilst saving on
the costs associated with employing an in-house
professional.

10. Services
Training
We can provide training for your managers on a range of HR, Employment Law
and Health and Safety topics, including:
• HR Essentials
• Conducting Disciplinary and Grievance Investigations
• Unfair Dismissal
• Equality and Diversity
• Unlawful Discrimination
• Performance Management
• Absence Management
• Essentials of Employment Law – what a line manager needs to know
• Manual Handling
• Conducting Risk Assessments
We typically design and deliver training on a bespoke basis, but we also offer a
number of “open courses” throughout the year. Please contact us for more
details.
What our delegates say:
“Very informative and a really well
delivered training course”
“Good training, to the point and
perfectly clear”
“Very informative”
“Very in-depth and covered all areas”
“Very good and precise”

11. Employment
Protection Scheme
Working in partnership with Albion Legal, we can provide access to
an Employment Protection Scheme (EPS) which will cover all legal
fees and awards incurred in respect of any ET proceedings, and if
required, all legal fees in respect of any H&S prosecutions.
The cover also includes any costs incurred in instructing EML to
deal with Acas Pre-Claim Conciliation on your behalf, and also
“Legal Pursuit Cover” which would cover the costs of legal action
to enforce restrictive covenants should an employee be in breach.
Albion Legal (who are authorised and regulated by the FCA - No:
310026) provide a product which complements the commercial
and business-focused advice which EML provide.
The cover is entirely optional, with an additional premium payable
to Albion Legal.
“Employee Management Ltd (EML) fully
understands the complex world of
employment law and how it should be
applied in the workplace. We get expert
advice from experienced advisors in no-nonsense
language as and when it’s
needed and it always places your
commercial objectives first. Therefore,
I’ve no hesitation in recommending
EML to anyone in need of support on
any aspect of HR or employment law.”
Director of a corporate general
insurance, risk management and
financial services intermediary,

12. Payment Choices
Fixed Price Monthly Retainer
Subscribing to one of our fixed price retainer services will give you unlimited
access to our advice service, provision of bespoke documentation and regular
updates.
For full details of each service please contact us.
Pay As You Go
All of our consultancy services are available at a competitive rate, on an hourly
fee basis.
Fixed Price Consultancy
If there are any specific projects you would like us to quote for, we would be
happy to submit a fixed priced proposal. “EML’s HR professionals provide
invaluable support for all of our
personnel and training requirements. I
have no hesitation in recommending
them to any company requiring efficient
and effective value for money support in
key areas of their business”
Managing Director, national bar
operator

13. Contact Details
Telephone
00 44 (0)1942 727200
Fax
00 44 (0)1942 727225
Email
eml@employeemanagement.co.uk
Web
www.employeemanagement.co.uk
Address
Suite 8, Stone Cross Place
Stone Cross Lane
North Lowton
Warrington
Cheshire
WA3 2SH