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LEGO® Serious Play® — For Managers 
Solve Your Business Challenges Playfully & with Fun! 
Michael Tarnowski 
Plays-In-Business.com 
Picture Credit: Sonny Abesamis, https://www.flickr.com/photos/enerva/12279076393
What is LEGO® Serious Play®? 
www.plays-in-business.com 
www.plays-in-business.com 
LEGO® Serious Play® (LSP) is a structured and facilitated workshop 
method for strategic decision making and problem resolution in 
business environments. 
Picture Credit: Bill Ward, https://www.flickr.com/photos/billward/3640805316
www.plays-in-business.com 
www.plays-in-business.com 
Where can I apply LEGO® Serious Play®? 
Picture Credit: Kenny Louie, https://www.flickr.com/photos/kwl/3573458354/
Your benefit using LEGO® Serious Play® 
www.plays-in-business.com 
www.plays-in-business.com 
 Fast Understanding of Problems and Solutions 
 Solutions immediately applicable on the Work Floor next Day 
 Strong Commitment to related Decisions 
 Fast Return on Invest of workshop costs 
Picture Credit: Wolfgang Lonien, https://www.flickr.com/photos/wjlonien/11027445953
“Lean Backward” Meetings: 
only a few participants are 
www.plays-in-business.com 
engage. 
Picture Credit: Zach Graves, https://www.flickr.com/photos/basictheory/849025205 Picture Credit: http://www.mathewbirch.com 
www.plays-in-business.com 
LEGO® Serious Play® Engages People 
“Lean Forward” Meetings: 
all participants engage equally. 
vs.
www.plays-in-business.com 
www.plays-in-business.com 
Haptical Thinking  Strong Commitment 
Think with your Hands! 
Understanding the World in 3D is Easier 
Picture Credit: kreezzalee, https://www.flickr.com/photos/repoort/2579139642
Who should use LEGO® Serious Play®? 1/4 
www.plays-in-business.com 
www.plays-in-business.com 
Everyone who… 
 …is faced a complex problem and does not know how to handle it. 
 …wants to engage all resources available in her organisation. 
 …wants to turn visions into commitments. 
Picture Credit: Graham Richardson, https://www.flickr.com/photos/didbygraham/8420446592/
Who should use LEGO® Serious Play®? 2/4 
www.plays-in-business.com 
www.plays-in-business.com 
Everyone who… 
 …wants to design actions. 
 …develops leadership and teams. 
 …does 1:1 coaching 
Picture Credit: Graham Richardson, https://www.flickr.com/photos/didbygraham/8420446592/
www.plays-in-business.com 
www.plays-in-business.com 
Who should use LEGO® Serious Play®? 3/4 
Everyone who… 
 …looks for a solution to a shared problem. 
 …has to create a shared mind-set about something. 
 …builds a shared vision. 
Picture Credit: Graham Richardson, https://www.flickr.com/photos/didbygraham/8420446592/
www.plays-in-business.com 
www.plays-in-business.com 
Who should use LEGO® Serious Play®? 4/4 
Everyone who… 
 …wants constructive discussions where everybody is heard. 
 …has to create a shared mind-set about something. 
 …wants constructive discussions where everybody is heard. 
Picture Credit: Graham Richardson, https://www.flickr.com/photos/didbygraham/8420446592/
How LEGO® Serious Play® works 
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www.plays-in-business.com 
1. Challenging: Facilitator raises a Question/Problem 
2. Constructing: Participants build Models 
3. Story Telling: Participants share Interpretation 
4. Reflecting: Participants create Common Understanding 
Picture Credit: http://www.mathewbirch.com
What does LEGO® Serious Play®? 1/2 
www.plays-in-business.com 
www.plays-in-business.com 
LEGO® Serious Play®: 
 Is a structured, facilitated method. 
 Answers questions rephrasing the business topics. 
The models built and their stories shared by the builders are the answers. 
 Is a playful and still serious way to create new insights and to develop innovative 
ideas. 
Picture Credit: desbiens_jean, https://www.flickr.com/photos/jeandesbiens/6079961911
www.plays-in-business.com 
www.plays-in-business.com 
What does LEGO® Serious Play®? 2/2 
LEGO® Serious Play® (LSP): 
 Is a secure and safe place to image and explore ideas by building models with 
LEGO® bricks. 
 Creates a shared understanding about the problem space in question. 
 Investigates complex and dynamic dependencies and emergences. 
Picture Credit: desbiens_jean, https://www.flickr.com/photos/jeandesbiens/6079961911
Why LEGO® Serious Play® works 1/2 
www.plays-in-business.com 
www.plays-in-business.com 
 While playing participants think outside the box creatively without 
stress. 
 Participants construct the models in a flow of intense playing. 
 The models “emerge” out of the bricks at hand without any long-term 
rational pre-design. 
 Playing with and challenging the model constructs new knowledge 
through self-reflection. 
Picture Credit: Sonny Abesamis, https://www.flickr.com/photos/enerva/11057276504
Why LEGO® Serious Play® works 2/2 
www.plays-in-business.com 
www.plays-in-business.com 
 As metaphors the models opens a wide door of interpretation and 
fantasy. 
 Participants explain the metaphors of all the model’s meanings. 
 Building with the hands creates strong involvement and commitment. 
“Hands-on”, “Minds-on” building 
Picture Credit: Sonny Abesamis, https://www.flickr.com/photos/enerva/11057276504
www.plays-in-business.com 
www.plays-in-business.com 
Give LEGO® Serious Play® a Chance! 
Solve with LEGO® Serious Play® your REAL problems: 
Engagingly • Playfully • Constructively • Appreciatively • Innovatively 
Picture Credit: Ellen Forsyth, https://www.flickr.com/photos/ellf/7094498773
LEGO® Serious Play® is open source. 
However, for best results, hire a trained LSP facilitator – like m e 
www.plays-in-business.com 
www.plays-in-business.com 
How can I use LEGO® Serious Play®? 
Picture Credit: David Pickett, https://www.flickr.com/photos/fallentomato/15243811625/
www.plays-in-business.com 
www.plays-in-business.com 
Are you facing a complex problem and don’t know what to do next? 
Michael Tarnowski, Certified LEGO Serious Play Facilitator 
Plays-In-Business.com 
Picture Credit: Ellen Forsyth, https://www.flickr.com/photos/ellf/7094498773 
1 click to get in touch with me!
More Information on LSP: http://bit.ly/pibLSPslideshare 
Drop me a note: 
info@plays-in-business.com 
Or call me: 
+49-172-6915261 • +49-611-2056820 
(cell phone/mobile) (regular phone) 
www.plays-in-business.com 
www.plays-in-business.com 
Interested in LEGO Serious Play workshops, 
and Consultancy? 
Twitter: @M_Tarnowski, @PlaysInBusiness 
Facebook: http://bit.ly/PiB-FB 
LinkedIn: http://bit.ly/MT-LinkdIn 
Xing: http://bit.ly/MT-Xing 
SlideShare: http://bit.ly/MT-SShare 
This document may be further distributed free-of-charge in its original, complete form only. Please credit Plays-in-Business.com. 
All images used are – if not stated otherwise – taken from flickr.com under Common Creative License. 
Picture Credit: Julien GONG Min, https://www.flickr.com/photos/bfishadow/3634884928/
Plays-In-Business.com 
www.plays-in-business.com 
www.plays-in-business.com 
 Trained LEGO Serious Play Facilitator 
 Trained Innovation Games Facilitator 
 Management 3.0 certified Facilitator 
 Certifed Scrum Master, Agile Coaching 
 ISO 15504/Automotive SPiCE Assessor 
 Requirements Engineering & Management 
consultancy 
 Quality Assurance & Management consultancy 
 Project Management & Configuration Management 
consultancy 
ISO 15504 Assessor 
Industrial Sectors: 
Automotive, Finance, Logistics & Public Transport, 
Defence & Aerospace, Aviation & Air Traffic, 
Management 
Plays-In-Business.com • Fritz-Kalle-Str. 4 • D-65187 Wiesbaden • Fon: +49-172-6915261 • Fax: +49-3212-1312401 
info@plays-in-business.com • www.plays-in-business.com 
Picture Credit: Julien GONG Min, https://www.flickr.com/photos/bfishadow/3634884928/

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LEGO Serious Play for Managers

  • 1. www.plays-in-business.com www.plays-in-business.com LEGO® Serious Play® — For Managers Solve Your Business Challenges Playfully & with Fun! Michael Tarnowski Plays-In-Business.com Picture Credit: Sonny Abesamis, https://www.flickr.com/photos/enerva/12279076393
  • 2. What is LEGO® Serious Play®? www.plays-in-business.com www.plays-in-business.com LEGO® Serious Play® (LSP) is a structured and facilitated workshop method for strategic decision making and problem resolution in business environments. Picture Credit: Bill Ward, https://www.flickr.com/photos/billward/3640805316
  • 3. www.plays-in-business.com www.plays-in-business.com Where can I apply LEGO® Serious Play®? Picture Credit: Kenny Louie, https://www.flickr.com/photos/kwl/3573458354/
  • 4. Your benefit using LEGO® Serious Play® www.plays-in-business.com www.plays-in-business.com  Fast Understanding of Problems and Solutions  Solutions immediately applicable on the Work Floor next Day  Strong Commitment to related Decisions  Fast Return on Invest of workshop costs Picture Credit: Wolfgang Lonien, https://www.flickr.com/photos/wjlonien/11027445953
  • 5. “Lean Backward” Meetings: only a few participants are www.plays-in-business.com engage. Picture Credit: Zach Graves, https://www.flickr.com/photos/basictheory/849025205 Picture Credit: http://www.mathewbirch.com www.plays-in-business.com LEGO® Serious Play® Engages People “Lean Forward” Meetings: all participants engage equally. vs.
  • 6. www.plays-in-business.com www.plays-in-business.com Haptical Thinking  Strong Commitment Think with your Hands! Understanding the World in 3D is Easier Picture Credit: kreezzalee, https://www.flickr.com/photos/repoort/2579139642
  • 7. Who should use LEGO® Serious Play®? 1/4 www.plays-in-business.com www.plays-in-business.com Everyone who…  …is faced a complex problem and does not know how to handle it.  …wants to engage all resources available in her organisation.  …wants to turn visions into commitments. Picture Credit: Graham Richardson, https://www.flickr.com/photos/didbygraham/8420446592/
  • 8. Who should use LEGO® Serious Play®? 2/4 www.plays-in-business.com www.plays-in-business.com Everyone who…  …wants to design actions.  …develops leadership and teams.  …does 1:1 coaching Picture Credit: Graham Richardson, https://www.flickr.com/photos/didbygraham/8420446592/
  • 9. www.plays-in-business.com www.plays-in-business.com Who should use LEGO® Serious Play®? 3/4 Everyone who…  …looks for a solution to a shared problem.  …has to create a shared mind-set about something.  …builds a shared vision. Picture Credit: Graham Richardson, https://www.flickr.com/photos/didbygraham/8420446592/
  • 10. www.plays-in-business.com www.plays-in-business.com Who should use LEGO® Serious Play®? 4/4 Everyone who…  …wants constructive discussions where everybody is heard.  …has to create a shared mind-set about something.  …wants constructive discussions where everybody is heard. Picture Credit: Graham Richardson, https://www.flickr.com/photos/didbygraham/8420446592/
  • 11. How LEGO® Serious Play® works www.plays-in-business.com www.plays-in-business.com 1. Challenging: Facilitator raises a Question/Problem 2. Constructing: Participants build Models 3. Story Telling: Participants share Interpretation 4. Reflecting: Participants create Common Understanding Picture Credit: http://www.mathewbirch.com
  • 12. What does LEGO® Serious Play®? 1/2 www.plays-in-business.com www.plays-in-business.com LEGO® Serious Play®:  Is a structured, facilitated method.  Answers questions rephrasing the business topics. The models built and their stories shared by the builders are the answers.  Is a playful and still serious way to create new insights and to develop innovative ideas. Picture Credit: desbiens_jean, https://www.flickr.com/photos/jeandesbiens/6079961911
  • 13. www.plays-in-business.com www.plays-in-business.com What does LEGO® Serious Play®? 2/2 LEGO® Serious Play® (LSP):  Is a secure and safe place to image and explore ideas by building models with LEGO® bricks.  Creates a shared understanding about the problem space in question.  Investigates complex and dynamic dependencies and emergences. Picture Credit: desbiens_jean, https://www.flickr.com/photos/jeandesbiens/6079961911
  • 14. Why LEGO® Serious Play® works 1/2 www.plays-in-business.com www.plays-in-business.com  While playing participants think outside the box creatively without stress.  Participants construct the models in a flow of intense playing.  The models “emerge” out of the bricks at hand without any long-term rational pre-design.  Playing with and challenging the model constructs new knowledge through self-reflection. Picture Credit: Sonny Abesamis, https://www.flickr.com/photos/enerva/11057276504
  • 15. Why LEGO® Serious Play® works 2/2 www.plays-in-business.com www.plays-in-business.com  As metaphors the models opens a wide door of interpretation and fantasy.  Participants explain the metaphors of all the model’s meanings.  Building with the hands creates strong involvement and commitment. “Hands-on”, “Minds-on” building Picture Credit: Sonny Abesamis, https://www.flickr.com/photos/enerva/11057276504
  • 16. www.plays-in-business.com www.plays-in-business.com Give LEGO® Serious Play® a Chance! Solve with LEGO® Serious Play® your REAL problems: Engagingly • Playfully • Constructively • Appreciatively • Innovatively Picture Credit: Ellen Forsyth, https://www.flickr.com/photos/ellf/7094498773
  • 17. LEGO® Serious Play® is open source. However, for best results, hire a trained LSP facilitator – like m e www.plays-in-business.com www.plays-in-business.com How can I use LEGO® Serious Play®? Picture Credit: David Pickett, https://www.flickr.com/photos/fallentomato/15243811625/
  • 18. www.plays-in-business.com www.plays-in-business.com Are you facing a complex problem and don’t know what to do next? Michael Tarnowski, Certified LEGO Serious Play Facilitator Plays-In-Business.com Picture Credit: Ellen Forsyth, https://www.flickr.com/photos/ellf/7094498773 1 click to get in touch with me!
  • 19. More Information on LSP: http://bit.ly/pibLSPslideshare Drop me a note: info@plays-in-business.com Or call me: +49-172-6915261 • +49-611-2056820 (cell phone/mobile) (regular phone) www.plays-in-business.com www.plays-in-business.com Interested in LEGO Serious Play workshops, and Consultancy? Twitter: @M_Tarnowski, @PlaysInBusiness Facebook: http://bit.ly/PiB-FB LinkedIn: http://bit.ly/MT-LinkdIn Xing: http://bit.ly/MT-Xing SlideShare: http://bit.ly/MT-SShare This document may be further distributed free-of-charge in its original, complete form only. Please credit Plays-in-Business.com. All images used are – if not stated otherwise – taken from flickr.com under Common Creative License. Picture Credit: Julien GONG Min, https://www.flickr.com/photos/bfishadow/3634884928/
  • 20. Plays-In-Business.com www.plays-in-business.com www.plays-in-business.com  Trained LEGO Serious Play Facilitator  Trained Innovation Games Facilitator  Management 3.0 certified Facilitator  Certifed Scrum Master, Agile Coaching  ISO 15504/Automotive SPiCE Assessor  Requirements Engineering & Management consultancy  Quality Assurance & Management consultancy  Project Management & Configuration Management consultancy ISO 15504 Assessor Industrial Sectors: Automotive, Finance, Logistics & Public Transport, Defence & Aerospace, Aviation & Air Traffic, Management Plays-In-Business.com • Fritz-Kalle-Str. 4 • D-65187 Wiesbaden • Fon: +49-172-6915261 • Fax: +49-3212-1312401 info@plays-in-business.com • www.plays-in-business.com Picture Credit: Julien GONG Min, https://www.flickr.com/photos/bfishadow/3634884928/