A brief presentation on the freetime software solution for golf clubs

1. Freetime Management Software for Golf Clubs & Courses Overview © Epic Software Limited 2009

2. Freetime Management Software for Golf Clubs & Courses A comprehensive and fully integrated management system incorporating every element of customer service using a single shared database of customer and transaction information Product Effective & Efficient Flexible Easy To Use Reliable & Quick Service Reliable Friendly & Informative Continuous Development A Working Partnership

3. In-house Software Customer Database & CRM Customer Accounting Membership Subscriptions Bookings for Golf Bookings for Functions Bookings for Accommodation Food & Beverage EPOS Professional Shop EPOS Stock Control Competitions & Handicaps Access Control Management Information A Complete (Pick & Mix) Solution Online Services Members Secure Area Personal & Account Details Noticeboards & Notices Booking & Cancelation Competition Entry, Draw, Results, Handicap Records/ Certificate Away Score Returns Visitors Booking & Payment Group Member Registration & Payment 3 rd Party Booking Services Agents Secure Area Account Information Noticeboards & Notices Booking Booking Schedule

5. Core Components System Configuration - Users – Workstations - Controls Customer Database - CRM - Customer Accounting Members Membership Database Member History MRM Mailings etc Waiting List Subscription Notices Automated Renewals Conditional Charges Pro Rata Charging Category Restriction Controls Direct Debits Finance Providers Online Details Online Directory Bookings Golf Courses Function Rooms Hire Items Leisure Facilities Accommodation Pre Ordered Extras Postcode lookup Auto Confirmations Customer History Invoices/Statements Online Booking Online Payment Online Group Reg’n Online 3 rd Party EPOS / Stock Food & Beverage Kitchen Printing Professional/Gift Shop Bar Code Recognition Credit/Debit Accounts Differential Pricing Loyalty Schemes Supplier Ordering Itemised Stock Control Multiple Locations FIF Cost Analysis Online Statement Online Shop Golf CONGU Licence Competition Management Draw Creation Player Score Input Console Entry/Info CSS/Handicap Update Away Scores Online Entry Online Draw, Results, Handicap Changes Online Certificate Online Away Scores Access Multiple entry points Card /Key Fob Custom Entry Rules Customer History Subscription Managed System Components

6. Key Benefits A single solution Standard technology platform Easy to use & understand Flexible and configurable Reliable, scalable and robust Save time and money Improve customer service Use your data Utilise modern features Offer self service Stimulate business Proven in the marketplace Continuous and effective support and development from a business partner