The MAKE Award is a prestigious global award, and it was launched in Hong Kong by the Knowledge Management and Innovation Research Centre (KMIRC) of The Hong Kong Polytechnic University in 2008. The purpose of this award is not just to acknowledge the commitment of companies and organisations in Knowledge Management (KM), but also to bring the public recognition to those organisations that have achieved outstanding performance in KM activities.

1. MA K E
A Corporate Landmark for Sustainable Value Creation
Hong Kong Most Admired Knowledge
Enterprise (MAKE) Award
Hong Kong Most Admired Knowledge
Enterprise (MAKE) Award
20152015香港最受推崇知識型機構大獎香港最受推崇知識型機構大獎
Organiser
Supporting organisations

2. Hong Kong Most Admired Knowledge Enterprise (MAKE) Award 2015
Over the past 7 years, the Hong Kong MAKE Award has attracted organizations from different sectors to participate the
Awards, including government departments, accounting firm, public utilities, construction, manufacturing, catering services,
telecommunication and pharmacy, etc. Joining this global KM Award has raised the KM standard of local organizations to an
international level. Hong Kong Police Force is the first organization in Hong Kong to be awarded as winner of the Global MAKE
(Independent Operating Unit) Award in 2013.
In 2014, the Knowledge Management and Innovation Research Centre started to join hands with Hong Kong Productivity
Council to host the Asian Knowledge Forum alongside with the Asian MAKE Award ceremony to bring top knowledge
organizations to Hong Kong.
The Hong Kong MAKE Award
Inaugurated in 1998, the Most Admired Knowledge Enterprise (MAKE) Award was conducted by Teleos in association with the
KNOW network every year. It consists of the annual Global MAKE Award and similar studies at regional/national levels including
Asia, Europe, India, Indonesia, Japan and North America. The winners of the Global MAKE Award are selected by an expert panel
comprising of business executives from Fortune 500 companies, leading knowledge management practitioners as well as
intellectual capital experts.
The Hong Kong MAKE Award was firstly introduced in 2008 and hosted by the Knowledge Management and Innovation Research
Centre of The Hong Kong Polytechnic University. The purpose of this award is not just to acknowledge the commitment in
Knowledge Management (KM), but also to bring public recognition to those organisations that have achieved outstanding
performance in KM practices.
Why organisations should not miss this Award?
1. Recognition and Publicity
• This award provides public recognition for the winners with a strong commitment in the implementation of Knowledge
Management.
2. Performance Evaluation
• The process of preparing for the submission helps the organisation to identify its strengths and areas for improvement in
Knowledge Management. Furthermore, the internal analysis and external feedback from the MAKE evaluation panel, which
consists of the most experienced KM experts, can benefit strategic planning on process improvement of the organisation’s
KM activities.
3. Management Commitment
• This award can raise the level of management’s commitment and engagement in good Knowledge Management practices,
as well as boost the confidence of the staff through formal recognition for their efforts and achievements.
4. Participation in the Asian MAKE Award 2015
• The Top 3 Winners of the Hong Kong MAKE Award 2015 will automatically be qualified to be the finalists of the Asian MAKE
Award 2015, which is a higher level of Teleos’MAKE Award for the Asian Organisations.
Application Requirements
Any organisation with an operation in Hong Kong is eligible to apply.The applicant’s name (i.e. the name of the organisation) stated
in the application form will be the name to be displayed in the supplement/website/other printed materials as an announcement
of the award/participant list.
Applicants should complete the application online and enclose a KM report covering its KM activities and outcomes taking place
in Hong Kong.
Judging Panel consists of
well-known senior business
executives and leading KM
experts.
Mr Godfrey Leung King-kwok, Under
Secretary for Commerce and Economic
Development of HKSAR Government
was invited as officiating guest for
the 2014 MAKE Award Presentation
Ceremony.
The Asian MAKE Award ceremony was for
the first time being held in Hong Kong.
Over the past years, winners of Hong Kong
MAKE Award, including Arup, CCC Heep
Woh College, Hong Kong Police Force,
Hong Kong Productivity Council, Hong
Kong Red Cross, Langham Place Mongkok,
MTR Corporation as well as The Hong Kong
and China Gas Co. Ltd. (Towngas) have been
awarded as Asian MAKE Award winners.
Singapore Armed Forces, the
overall winner of Asian MAKE Award
2014 shares its best knowledge
management practices. Apart
from sharing by MAKE Award
winners, the Forum consists of KM
workshops, and company visits to
Hong Kong and Mainland China.

3. Briefing Session
To provide you with more details on the Award
Judging Criteria and Report Guidelines, you
are invited to attend a briefing session. Please
visit the website for the detailed schedule. For
enquiries and seat reservation, please contact
Miss Autumn Lin.
Enquiries: Miss Autumn Lin
Email: qiu.lin@polyu.edu.hk
Tel: (852) 3400 3158
Application Deadline
29 May 2015
Application Fee
HongKongMostAdmiredKnowledgeEnterprise(MAKE)Award2015
Judging Criteria and Evaluation Process
A panel of well-known senior business executives and leading knowledge management experts will be formed to select the
winners of the Hong Kong MAKE Award 2015.
The organisation once applied will go through two rounds of evaluation. In the first round, the panel will assess the KM
competence level of the organisation with reference to the eight knowledge performance dimensions listed below. The short-
listed orgnisations will enter the second round of evaluation and be invited to conduct a case presentation to the panel who will
THEN decide on the WINNERS OF THE AWARD.
1. Creating an enterprise knowledge-driven culture
2. Developing knowledge workers through senior management leadership
3. Delivering knowledge-based products/services/solutions
4. Maximizing the intellectual capital of the organisation
5. Creating and sustaining an environment of knowledge sharing
6. Creating and sustaining an enterprise culture of continuous learning
7. Delivering value based on customer knowledge
8. Managing knowledge to generate shareholder (or societal) value
www.makeaward.com
For HK MAKE Award: HK$6,000
Uponsubmittingtheapplication,pleasesettletheapplication
fee by issuing a crossed cheque made payable to“The Hong
Kong Polytechnic University”and send it by post to:
Miss Autumn Lin
Knowledge Management and Innovation Research Centre,
Department of Industrial and Systems Engineering,
Room CD409, 4/F, Core C,
The Hong Kong Polytechnic University,
Hung Hom, Kowloon.
Knowledge Management is not only for big organizations,
it can also bring benefits to small and medium
enterprises (SMEs), especially those knowledge intensive
industries, including information technology, service and
manufacturing sectors by enhancing their innovation
capability and raising the productivity of the enterprises.
To further promote best KM practices to the SME sectors,
a SME category is introduced since last year to encourage
their participation. More information can be found from the
website below:
www.makeaward.com/sme
MAKE Award for Small and Medium Enterprises (SMEs)