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In collaboration with EY, AIG, XL Catlin, Marsh and CHUBB
Jeudi 30 mars 2017 - Lyon
FERMA Benchmarking Survey
8th Edition
1
FERMA Risk Management – Benchmarking Survey 2016 – 8th Edition
In collaboration with
FERMA Benchmarking Survey
8th Edition
2
FERMA Risk Management – Benchmarking Survey 2016 – 8th Edition
In collaboration with
Intervenants
Sébastien Rimbert
Directeur Associé
Risk Advisory EY
Paris
Florent Midey
Directeur Associé
Risk Advisory EY
Lyon
Gaëlle Larchevèque
Directeur contrôle
interne et audit
Groupe April
3
FERMA Risk Management – Benchmarking Survey 2016 – 8th Edition
In collaboration with
Introduction
103
responses
634
responses
►Eight biennal benchmarking survey conducted by the
Federation of European Risk Management Associations
(FERMA).
►The survey received 634 responses and was conducted from
April to June 2016.
►Focus on the French market
►16,2% of the panel
240
responses
►Focus on small and medium enterprises
►38% of the panel have revenues less than €1 billion
2 European perspective
European insights on risk management practices
1
1. European insights
on risk management
practices
6
FERMA Risk Management – Benchmarking Survey 2016 – 8th Edition
In collaboration with
Risk Management reporting lines
0,0%
5,0%
10,0%
15,0%
20,0%
25,0%
30,0%
Global
France
ETI
18,8%
17,5%
22,9%
7
FERMA Risk Management – Benchmarking Survey 2016 – 8th Edition
In collaboration with
Insurance Management reporting lines
0,0%
5,0%
10,0%
15,0%
20,0%
25,0%
30,0%
35,0%
40,0%
Global
France
ETI
20,4%
8
FERMA Risk Management – Benchmarking Survey 2016 – 8th Edition
In collaboration with
Risk/Insurance Managers’ roadmap
ETI Market
Top embedded activities
1. Development of map of risks: risk identification,
analysis, evaluation, prioritization and reporting
2. Insurance management and claims handling / insurable
loss prevention
3. Assistance to other functional areas in contract
negotiation, project management, acquisitions and
investments
Activities planned for 2016-2017
1. Development and embedding of Business
Continuity Management / Emergency Management
/ Crisis Management / Incident response programs
and solutions
2. Design and implementation of risk
controls/prevention
3. Alignment and integration of risk management as
part of business strategy
9
FERMA Risk Management – Benchmarking Survey 2016 – 8th Edition
In collaboration with
7%
13%
37%
42%
10%
24%
18%
48%
11%
22%
16%
51%
Emerging Moderate Mature Advanced
2012 2014 2016
Risk Management interactions with Top
Management
There is no
mechanism in
place to
formally report
about risk
management
GRAPH CAPTION
Emerging Moderate Mature Advanced
Meets Board
and/or Top
Management
members on a
requested
basis
Formally
presents to the
Board of
Directors and
Top
Management
once a year
Formally
presents to the
Board of
Directors and
Top
Management
several times
per year
45%
ETI Position 2016
10
FERMA Risk Management – Benchmarking Survey 2016 – 8th Edition
In collaboration with
Organisational Model
 Organisational model between Risk Management, Insurance Management, Internal
Control and Internal Audit
French market position – 2016
11,0%
23,8%7,7%
15,8%
All functions together in
a single department
All functions separate in
four different
departments
Risk and Insurance Management together
Risk Management and
Internal Control together
Internal Audit
separate
Insurance Management
separate
29,1%
20,4%
9,7%
20,4%
12,6%
7,8%
7,7%
38,9%
11% - Full panel
Top 3 – ETI organisational model
1- Risk and Insurance Management
together (26%)
2- All functions separate in four
different departments (21%)
3- All functions together in a single
department (18%)
11
FERMA Risk Management – Benchmarking Survey 2016 – 8th Edition
In collaboration with
Organisational Model
 Relationships between Risk Management, Insurance Management, Internal Control
and Internal Audit: basic coordination but room for improvement.
12
FERMA Risk Management – Benchmarking Survey 2016 – 8th Edition
In collaboration with
5%
16% 17%
62%
8%
15%
22%
55%
11%
14%
26%
49%
0%
10%
20%
30%
40%
50%
60%
70%
Emerging Moderate Mature Advanced
2012
2014
2016
Risk mapping deployment
No such
approach has
been put in
place yet
GRAPH CAPTION
Emerging Moderate Mature Advanced
Only for certain
business units /
categories of
risks
On a global
corporate level
only (strategic,
financial and
operational)
From corporate
level down to
divisions and
business units
57,3%
29,1%
10,7%
2,9%
38%
26%
French market position – 2016 ETI Position 2016
13
FERMA Risk Management – Benchmarking Survey 2016 – 8th Edition
In collaboration with
IT/GRC tools
Scenario Analysis 34%
Legend 2016
2014
Risk appetite and tolerance 35%
Claims analysis 45%
Risk quantification (Evaluating the probability of a
risk event occurrence and effect) & Risk modelling
46%
Monitoring of risk mitigation actions / controls 49%
Risk mapping 55%
Risk registers 52%
Risk reporting / Risk dashboards 57%
22,3%
26,2%
35,0%
30,1%
36,9%
51,5%
40,8%
45,6%
French market position - 2016
28%
31%
45%
French market position – 2016 ETI Position 2016
2. European perspective
15
FERMA Risk Management – Benchmarking Survey 2016 – 8th Edition
In collaboration with
Top 10 risks (1/2)
French market
Full Panel Risk vs French market - 2016
Top 10 Risk in 2016 – Full Panel Top 10 Risk in 2016 – French market
French market VS Full
Panel Risk position
#1 Economic conditions Business continuity disruption
#2 Business continuity disruption Cyber-attack / data privacy
#3 Political, country instability Economic conditions
#4 Non-compliance with regulation and legislation Political, country instability (crisis, war, regulatory changes)
#5 Competition Competition
#6 Reputation and brand Fraud, Bribery and Insider Dealing
#7 Cyber-attack / data privacy Non-compliance with regulation and legislation
#8 Market strategy, clients Market strategy, clients
#9 IT systems and data centers Interest rate & Foreign exchange
#10 Interest rate and foreign exchange Quality of products & services (design, safety & liability)
Equal to Full Panel
Above Full Panel
Under Full Panel
Specific Risk in Top 10 for the French market
16
FERMA Risk Management – Benchmarking Survey 2016 – 8th Edition
In collaboration with
Top 10 risks (2/2)
French market
Business continuity disruption
Cyber-attack/data privacy
Economic Conditions
Political country instability (crisis, war, regulatory changes)
Competition
Non-compliance with regulation and legislation
Fraud, Bribery and Insider Dealing
Market strategy, clients
French Market
Interest rate & Foreign Exchange
Quality of products & Services (safety & liability)
Legend High
Low
Medium
Full Panel
Mitigation Satisfaction Level
17
FERMA Risk Management – Benchmarking Survey 2016 – 8th Edition
In collaboration with
Top 10 risks (1/2)
ETI market
Full Panel Risk vs ETI market - 2016
Top 10 Risk in 2016 – Full Panel Top 10 Risk in 2016 – ETI market
ETI market VS Full
Panel Risk position
#1 Economic conditions Economic conditions
#2 Business continuity disruption Business continuity disruption
#3 Political, country instability Non-compliance with regulation and legislation
#4 Non-compliance with regulation and legislation Political, country instability (crisis, war, regulatory changes)
#5 Competition Reputation and brand
#6 Reputation and brand Market strategy, clients
#7 Cyber-attack / data privacy Human resources / key people, social security (labour)
#8 Market strategy, clients Competition
#9 IT systems and data centers IT systems and data centers
#10 Interest rate and foreign exchange Cyber-attack / data privacy
Equal to Full Panel
Above Full Panel
Under Full Panel
Specific Risk in Top 10 for the ETI market
18
FERMA Risk Management – Benchmarking Survey 2016 – 8th Edition
In collaboration with
Top 10 risks (2/2)
ETI market
Economic Conditions
Business continuity disruption
Non-compliance with regulation and legislation
Political country instability (crisis, war, regulatory changes)
Reputation and brand
Human resources/ key people, social security (labour)
Market strategy, clients
Competition
ETI Market
IT systems and data centers
Cyber attack/ data privacy
Legend High
Low
Medium
Full Panel
Mitigation Satisfaction Level
19
FERMA Risk Management – Benchmarking Survey 2016 – 8th Edition
In collaboration with
Risks’ level of satisfaction
ETI market
What are the five risks for which ETI Risk Managers are the most/least satisfied in
terms of mitigation?
Highest level of satisfaction
1. Business continuity disruption
2. Noncompliance with regulation and
legislation
3. Reputation and Brand
4. Economic growth/slowdown
5. Market strategy
Lowest level of satisfaction
1. Digital transformation
2. Corporate social responsibility, Human
Rights and Ethics
3. Terrorism
4. Strategy execution and transformation
programs
5. Security
20
FERMA Risk Management – Benchmarking Survey 2016 – 8th Edition
In collaboration with
European risk map
Full Panel
In collaboration with EY, AIG, XL Catlin, Marsh and CHUBB
Merci
22
Enquête Gouvernance – EY - 2016
►Vous souhaitez une présentation
détaillée de l’étude sur votre secteur ?
(Manufacturing, Energy / utilities, Consumer goods, Retail, Pharmaceuticals and Life
Sciences, Transportation / logistics)
►Contactez-nous
Florent Midey
Executive Director
Risk Advisory
Tel.: +33 4 78 63 16 33
Mobile: +33 6 82 55 73 61
florent.midey@fr.ey.com
In collaboration with EY, AIG, XL Catlin, Marsh and CHUBB
Ernst & Young
Assurance | Fiscalité | Transactions | Conseil
A propos de Ernst & Young
Ernst & Young est un leader mondial dans les services
d’assurance, de fiscalité, de transaction et de conseil. Au
niveau mondial, nos 167 000 employés sont unis par nos
valeurs partagées et un engagement indéfectible envers la
qualité. Nous faisons la différence en aidant nos employés,
nos clients et nos communautés au sens large à réaliser leur
potentiel.
Pour plus d’informations, veuillez visiter www.ey.com.
Ernst & Young se réfère à l’organisation mondiale des
cabinets membres de Ernst & Young Global Limited, chacun
d’eux étant une entité légale séparée. Ernst & Young Global
Limited, une entreprise britannique limitée par garantie, ne
fournit pas de services aux clients.
© 2016 EYGM Limited. Tous droits réservés.
Cette publication contient des informations présentées sous forme de
résumés et est donc destinée à être utilisée à titre indicatif
uniquement. Elle ne vise pas à se substituer à une recherche
approfondie ou à un jugement professionnel. EYGM Limited, ni aucun
autre membre du réseau mondial Ernst & Young, ne peut accepter
une quelconque responsabilité pour les pertes occasionnées à toute
personne agissant ou s'abstenant d'agir sur la base de son contenu.
Un conseiller approprié doit être consulté pour toute question
spécifique.
Contacts
Florent Midey
Executive Director
Risk Advisory
Tel.: +33 4 78 63 16 33
Mobile: +33 6 82 55 73 61
florent.midey@fr.ey.com

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8th edition of the FERMA benchmarking survey

  • 1. In collaboration with EY, AIG, XL Catlin, Marsh and CHUBB Jeudi 30 mars 2017 - Lyon FERMA Benchmarking Survey 8th Edition
  • 2. 1 FERMA Risk Management – Benchmarking Survey 2016 – 8th Edition In collaboration with FERMA Benchmarking Survey 8th Edition
  • 3. 2 FERMA Risk Management – Benchmarking Survey 2016 – 8th Edition In collaboration with Intervenants Sébastien Rimbert Directeur Associé Risk Advisory EY Paris Florent Midey Directeur Associé Risk Advisory EY Lyon Gaëlle Larchevèque Directeur contrôle interne et audit Groupe April
  • 4. 3 FERMA Risk Management – Benchmarking Survey 2016 – 8th Edition In collaboration with Introduction 103 responses 634 responses ►Eight biennal benchmarking survey conducted by the Federation of European Risk Management Associations (FERMA). ►The survey received 634 responses and was conducted from April to June 2016. ►Focus on the French market ►16,2% of the panel 240 responses ►Focus on small and medium enterprises ►38% of the panel have revenues less than €1 billion
  • 5. 2 European perspective European insights on risk management practices 1
  • 6. 1. European insights on risk management practices
  • 7. 6 FERMA Risk Management – Benchmarking Survey 2016 – 8th Edition In collaboration with Risk Management reporting lines 0,0% 5,0% 10,0% 15,0% 20,0% 25,0% 30,0% Global France ETI 18,8% 17,5% 22,9%
  • 8. 7 FERMA Risk Management – Benchmarking Survey 2016 – 8th Edition In collaboration with Insurance Management reporting lines 0,0% 5,0% 10,0% 15,0% 20,0% 25,0% 30,0% 35,0% 40,0% Global France ETI 20,4%
  • 9. 8 FERMA Risk Management – Benchmarking Survey 2016 – 8th Edition In collaboration with Risk/Insurance Managers’ roadmap ETI Market Top embedded activities 1. Development of map of risks: risk identification, analysis, evaluation, prioritization and reporting 2. Insurance management and claims handling / insurable loss prevention 3. Assistance to other functional areas in contract negotiation, project management, acquisitions and investments Activities planned for 2016-2017 1. Development and embedding of Business Continuity Management / Emergency Management / Crisis Management / Incident response programs and solutions 2. Design and implementation of risk controls/prevention 3. Alignment and integration of risk management as part of business strategy
  • 10. 9 FERMA Risk Management – Benchmarking Survey 2016 – 8th Edition In collaboration with 7% 13% 37% 42% 10% 24% 18% 48% 11% 22% 16% 51% Emerging Moderate Mature Advanced 2012 2014 2016 Risk Management interactions with Top Management There is no mechanism in place to formally report about risk management GRAPH CAPTION Emerging Moderate Mature Advanced Meets Board and/or Top Management members on a requested basis Formally presents to the Board of Directors and Top Management once a year Formally presents to the Board of Directors and Top Management several times per year 45% ETI Position 2016
  • 11. 10 FERMA Risk Management – Benchmarking Survey 2016 – 8th Edition In collaboration with Organisational Model  Organisational model between Risk Management, Insurance Management, Internal Control and Internal Audit French market position – 2016 11,0% 23,8%7,7% 15,8% All functions together in a single department All functions separate in four different departments Risk and Insurance Management together Risk Management and Internal Control together Internal Audit separate Insurance Management separate 29,1% 20,4% 9,7% 20,4% 12,6% 7,8% 7,7% 38,9% 11% - Full panel Top 3 – ETI organisational model 1- Risk and Insurance Management together (26%) 2- All functions separate in four different departments (21%) 3- All functions together in a single department (18%)
  • 12. 11 FERMA Risk Management – Benchmarking Survey 2016 – 8th Edition In collaboration with Organisational Model  Relationships between Risk Management, Insurance Management, Internal Control and Internal Audit: basic coordination but room for improvement.
  • 13. 12 FERMA Risk Management – Benchmarking Survey 2016 – 8th Edition In collaboration with 5% 16% 17% 62% 8% 15% 22% 55% 11% 14% 26% 49% 0% 10% 20% 30% 40% 50% 60% 70% Emerging Moderate Mature Advanced 2012 2014 2016 Risk mapping deployment No such approach has been put in place yet GRAPH CAPTION Emerging Moderate Mature Advanced Only for certain business units / categories of risks On a global corporate level only (strategic, financial and operational) From corporate level down to divisions and business units 57,3% 29,1% 10,7% 2,9% 38% 26% French market position – 2016 ETI Position 2016
  • 14. 13 FERMA Risk Management – Benchmarking Survey 2016 – 8th Edition In collaboration with IT/GRC tools Scenario Analysis 34% Legend 2016 2014 Risk appetite and tolerance 35% Claims analysis 45% Risk quantification (Evaluating the probability of a risk event occurrence and effect) & Risk modelling 46% Monitoring of risk mitigation actions / controls 49% Risk mapping 55% Risk registers 52% Risk reporting / Risk dashboards 57% 22,3% 26,2% 35,0% 30,1% 36,9% 51,5% 40,8% 45,6% French market position - 2016 28% 31% 45% French market position – 2016 ETI Position 2016
  • 16. 15 FERMA Risk Management – Benchmarking Survey 2016 – 8th Edition In collaboration with Top 10 risks (1/2) French market Full Panel Risk vs French market - 2016 Top 10 Risk in 2016 – Full Panel Top 10 Risk in 2016 – French market French market VS Full Panel Risk position #1 Economic conditions Business continuity disruption #2 Business continuity disruption Cyber-attack / data privacy #3 Political, country instability Economic conditions #4 Non-compliance with regulation and legislation Political, country instability (crisis, war, regulatory changes) #5 Competition Competition #6 Reputation and brand Fraud, Bribery and Insider Dealing #7 Cyber-attack / data privacy Non-compliance with regulation and legislation #8 Market strategy, clients Market strategy, clients #9 IT systems and data centers Interest rate & Foreign exchange #10 Interest rate and foreign exchange Quality of products & services (design, safety & liability) Equal to Full Panel Above Full Panel Under Full Panel Specific Risk in Top 10 for the French market
  • 17. 16 FERMA Risk Management – Benchmarking Survey 2016 – 8th Edition In collaboration with Top 10 risks (2/2) French market Business continuity disruption Cyber-attack/data privacy Economic Conditions Political country instability (crisis, war, regulatory changes) Competition Non-compliance with regulation and legislation Fraud, Bribery and Insider Dealing Market strategy, clients French Market Interest rate & Foreign Exchange Quality of products & Services (safety & liability) Legend High Low Medium Full Panel Mitigation Satisfaction Level
  • 18. 17 FERMA Risk Management – Benchmarking Survey 2016 – 8th Edition In collaboration with Top 10 risks (1/2) ETI market Full Panel Risk vs ETI market - 2016 Top 10 Risk in 2016 – Full Panel Top 10 Risk in 2016 – ETI market ETI market VS Full Panel Risk position #1 Economic conditions Economic conditions #2 Business continuity disruption Business continuity disruption #3 Political, country instability Non-compliance with regulation and legislation #4 Non-compliance with regulation and legislation Political, country instability (crisis, war, regulatory changes) #5 Competition Reputation and brand #6 Reputation and brand Market strategy, clients #7 Cyber-attack / data privacy Human resources / key people, social security (labour) #8 Market strategy, clients Competition #9 IT systems and data centers IT systems and data centers #10 Interest rate and foreign exchange Cyber-attack / data privacy Equal to Full Panel Above Full Panel Under Full Panel Specific Risk in Top 10 for the ETI market
  • 19. 18 FERMA Risk Management – Benchmarking Survey 2016 – 8th Edition In collaboration with Top 10 risks (2/2) ETI market Economic Conditions Business continuity disruption Non-compliance with regulation and legislation Political country instability (crisis, war, regulatory changes) Reputation and brand Human resources/ key people, social security (labour) Market strategy, clients Competition ETI Market IT systems and data centers Cyber attack/ data privacy Legend High Low Medium Full Panel Mitigation Satisfaction Level
  • 20. 19 FERMA Risk Management – Benchmarking Survey 2016 – 8th Edition In collaboration with Risks’ level of satisfaction ETI market What are the five risks for which ETI Risk Managers are the most/least satisfied in terms of mitigation? Highest level of satisfaction 1. Business continuity disruption 2. Noncompliance with regulation and legislation 3. Reputation and Brand 4. Economic growth/slowdown 5. Market strategy Lowest level of satisfaction 1. Digital transformation 2. Corporate social responsibility, Human Rights and Ethics 3. Terrorism 4. Strategy execution and transformation programs 5. Security
  • 21. 20 FERMA Risk Management – Benchmarking Survey 2016 – 8th Edition In collaboration with European risk map Full Panel
  • 22. In collaboration with EY, AIG, XL Catlin, Marsh and CHUBB Merci
  • 23. 22 Enquête Gouvernance – EY - 2016 ►Vous souhaitez une présentation détaillée de l’étude sur votre secteur ? (Manufacturing, Energy / utilities, Consumer goods, Retail, Pharmaceuticals and Life Sciences, Transportation / logistics) ►Contactez-nous Florent Midey Executive Director Risk Advisory Tel.: +33 4 78 63 16 33 Mobile: +33 6 82 55 73 61 florent.midey@fr.ey.com
  • 24. In collaboration with EY, AIG, XL Catlin, Marsh and CHUBB Ernst & Young Assurance | Fiscalité | Transactions | Conseil A propos de Ernst & Young Ernst & Young est un leader mondial dans les services d’assurance, de fiscalité, de transaction et de conseil. Au niveau mondial, nos 167 000 employés sont unis par nos valeurs partagées et un engagement indéfectible envers la qualité. Nous faisons la différence en aidant nos employés, nos clients et nos communautés au sens large à réaliser leur potentiel. Pour plus d’informations, veuillez visiter www.ey.com. Ernst & Young se réfère à l’organisation mondiale des cabinets membres de Ernst & Young Global Limited, chacun d’eux étant une entité légale séparée. Ernst & Young Global Limited, une entreprise britannique limitée par garantie, ne fournit pas de services aux clients. © 2016 EYGM Limited. Tous droits réservés. Cette publication contient des informations présentées sous forme de résumés et est donc destinée à être utilisée à titre indicatif uniquement. Elle ne vise pas à se substituer à une recherche approfondie ou à un jugement professionnel. EYGM Limited, ni aucun autre membre du réseau mondial Ernst & Young, ne peut accepter une quelconque responsabilité pour les pertes occasionnées à toute personne agissant ou s'abstenant d'agir sur la base de son contenu. Un conseiller approprié doit être consulté pour toute question spécifique. Contacts Florent Midey Executive Director Risk Advisory Tel.: +33 4 78 63 16 33 Mobile: +33 6 82 55 73 61 florent.midey@fr.ey.com