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Digital disruption in
wealth management
Accelerating the transformation
of wealth management through
digital technology
©2018EYGMLimited.AllRightsReserved.EYGno.00119-184GBL.EDNone.
High performers Low performers
Spend more on
front-office initiatives
Outsource more and get
more value through business
efficiency and growth
Have less discretionary
IT spend and extract
more value
% of total IT spend
39%
39%
54%
24%
29%
60%
How to win in wealth management
higher IT share of cost
when platform older
than 10 years
1.4x
% of business functionality provided
Total cost of ownership
Top performers also use fit-for-purpose IT platforms
5.9%
8.3%
Best-of-breed
IT platform
Off-the-shelf
IT platform
Best-of-breed
IT platform
Off-the-shelf
IT platform
What do my clients expect in terms of digital capabilities?
What can I learn from new digital upstarts?
How can I benefit from emerging ecosystems of FinTech providers?
Top performers take actions and make investments in areas
with the most impact.
60.4%
79.1%
Key questions wealth managers must ask themselves
Read the full report: ey.com/wealthITsurvey
Why incumbent wealth managers must act
Emergence of
FinTechs as
Assets under management
growth by robo-advisors every
few months
of high net-worth
clients would value
robo-advice
70%2x
New competition
Source of innovation
Collaborators
in new business
models

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Digital Disruption in Wealth Management

  • 1. Digital disruption in wealth management Accelerating the transformation of wealth management through digital technology ©2018EYGMLimited.AllRightsReserved.EYGno.00119-184GBL.EDNone. High performers Low performers Spend more on front-office initiatives Outsource more and get more value through business efficiency and growth Have less discretionary IT spend and extract more value % of total IT spend 39% 39% 54% 24% 29% 60% How to win in wealth management higher IT share of cost when platform older than 10 years 1.4x % of business functionality provided Total cost of ownership Top performers also use fit-for-purpose IT platforms 5.9% 8.3% Best-of-breed IT platform Off-the-shelf IT platform Best-of-breed IT platform Off-the-shelf IT platform What do my clients expect in terms of digital capabilities? What can I learn from new digital upstarts? How can I benefit from emerging ecosystems of FinTech providers? Top performers take actions and make investments in areas with the most impact. 60.4% 79.1% Key questions wealth managers must ask themselves Read the full report: ey.com/wealthITsurvey Why incumbent wealth managers must act Emergence of FinTechs as Assets under management growth by robo-advisors every few months of high net-worth clients would value robo-advice 70%2x New competition Source of innovation Collaborators in new business models