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2012 Human Capital Conference
23–26 October




                          The global employment taxes
                          l d        i th hidd
                          landscape in the hidden gems
Circular 230 disclaimer


►   Any US tax advice contained herein was not intended or
       y
    written to be used, and cannot be used, for the purpose of
    avoiding penalties that may be imposed under the Internal
    Revenue Code or applicable state or local tax law
    provisions.




Page 2            The global employment taxes landscape in the hidden gems
Disclaimer

►   Ernst & Young refers to the global organization of member firms of
    Ernst & Young Global Limited, each of which is a separate legal entity.
    Ernst & Young LLP is a client-serving member firm of Ernst & Young
    Global Limited located in the US.
►   This presentation is ©2012 Ernst & Young LLP. All rights reserved. No
    part of this document may be reproduced, transmitted or otherwise
    distributed in any form or by any means, electronic or mechanical,
    including by photocopying, facsimile transmission, recording, rekeying, or
    using any information storage and retrieval system, without written
    permission from Ernst & Young LLP. Any reproduction, transmission or
                                       LLP      reproduction
    distribution of this form or any of the material herein is prohibited and is in
    violation of US and international law. Ernst & Young LLP expressly
    disclaims any liability in connection with use of this presentation or its
    contents by any third party.
►   The views expressed by panelists in this session are not necessarily
    those of Ernst & Young LLP LLP.
Page 3                 The global employment taxes landscape in the hidden gems
Presenters


►   Graham Farquhar
              q                                  ►    Delphine Swierc
                                                         p
    ►    Ernst & Young LLP (UK)                       ►    General Electric Company
    ►    gfarquhar1@uk.ey.com                         ►    delphineswierc@ge.com


►   Greg Carver
    ►    Ernst & Young LLP
    ►    gregory.carver@ey.com




Page 4               The global employment taxes landscape in the hidden gems
Agenda




►   Global employment tax trends
►   Global employment tax risk
►   Country perspectives
►   US issues




Page 5           The global employment taxes landscape in the hidden gems
Theme/key points



►   There is an increasing trend of managing employment
    and payroll t
       d      ll taxes on an area (
                                  (e.g., EMEIA or A i P )
                                                  Asia-Pac)
    basis or even globally.
►   Finance transformations are often driving this change
                                                   change.
►   Greater government focus on compliance and information
    sharing are focusing businesses on a broader approach to
    employment tax risk management.
►   Change brings benefits but also challenges for the
    business and the person responsible.


Page 6            The global employment taxes landscape in the hidden gems
Global employment tax trends
Change drivers


►   Finance transformations are centralizing records and
                                            g
    reporting processes.
►   Tax is often not consulted in the process, so corporate
                                      p              p
    and indirect tax reporting processes can become
    cumbersome.
►   Employment and payroll taxes commonly remain an
    afterthought.
►   Business and government perspectives regarding t risk
    B i          d             t        ti         di tax i k
    and compliance are changing.




Page 8            The global employment taxes landscape in the hidden gems
Change drivers


►   Revenue authorities are engaging into more tax audits.
                               g g g
►   We are starting to see use of tax information exchange
    agreements.
     g
►   Tax compliance and scrutiny is increasingly front-page
    news around the world.
►   Evidence shows that corporate tax audits move into
    employment tax audits and vice versa.




Page 9            The global employment taxes landscape in the hidden gems
What we are seeing in the market

 ►    The combination of new business operating models,             Almost 80% of companies have
      transformed finance functions and an increasingly complex recently completed or will soon
      regulatory landscape has brought global t compliance and complete a finance transformation.
           l t    l d       h b        ht l b l tax      li       d
      reporting (GCR) to a tipping point.
 ►    Tax functions in general have not adapted to changing
      requirements.
 ►    17% of surveyed Fortune Global 500 companies
      experienced tax-related business disruptions.
 ►    64% of companies experienced unplanned tax audits, 45%
      experienced unexpected tax assessments, and 42%
      experienced penalties.
 ►    The majority of companies excluded some or all of their tax
      function, including employment taxes from finance
      transformation.
      transformation
                                                                    Companies’ status with regard to finance
 ►    The majority of companies reported a lack of                  transformation
      standardization leading to inefficient processes and a focus
      on compliance rather than business support.                     “Compliance may be a routine function — if done
                                                                       right, it can add tremendous value, and if done
 ►    Leading companies are transforming their tax function to         wrong, it can destroy a company. But not many
      address these changing requirements across all taxes.            have reached the stage of optimal global
                                                                                compliance efficiency — they are still maturing.”
                                                                                              Fortune Global 500 — conglomerate




Page 10                          The global employment taxes landscape in the hidden gems
How companies are responding
Trends in employment and p y
            p y          payroll tax compliance
                                        p
                                                                                               Models/characteristics
                                                                                           1
                                                                                                ►   Limited or no global and/or regional
                                                                                                                  g               g
                  egional/global
                               l                                             3                      visibility
                                    Control, access
                                   and visibility over                                          ►   Limited or no standardization in data
                                                                        Simplification,             collection
                                     local process
                                                                       standardization
                                                                           and cost             ►   Variety of service providers
                                                                                                    globally/regionally
                                                2                         reduction
                 Re




                                                                                           2
                                                                                                ►   Global and/or regional governance
Governance and                                                                                  ►   Visibility and control over work flow and
                                                                                                    processes
 management
                                                                                                ►   Single or few service providers
                                                                                                ►   Some standardization of data formats
                                                                                                    and processes
                 Local




                                                                                           3
                                                                                                ►   Alignment with finance shared service
                                              Local                                                 centers and centers of excellence
                                      1      country                                            ►   Integrated approach to the record-to-
                                            approach                                                report process
                                                                                                ►   Leveraging technology and systems
                                                                                                    investment
                                           Local                 Regional/global                ►   Clear global Key Performance Indicators
                                                                                                    (KPIs) and Service Level Agreements
                                                  Standardized                                      (SLAs) with primary service provider
                                             processes and execution

 Employment taxes and payroll may not move at the same rate along the curve.


Page 11                                      The global employment taxes landscape in the hidden gems
A personal angle

►   What is the business case for creating a wider remit?
►   How is success defined?
►   Has the business considered the impact on the individual of a wider
    remit?
►   Skill-set match — what is needed to deliver on the vision?
►   Time lag bet ee appo t e t and efficiency — transition planning?
        e ag between appointment a d e c e cy         t a sto pa        g
►   What is the benefit of a wider mandate for risk management?
►   What support is needed or desired?
►   How is the transition to a new role or an extension of the existing
    remitted?
►   What is the local input?




Page 12              The global employment taxes landscape in the hidden gems
Questions for the person with area
responsibility for employment taxes

          What does compliance look                                How often should we get
           like where we operate?                                         audited?




 Can we act quickly in all               Area e p oy e t ta
                                           ea employment tax                     Where do we start in a new
      countries?                             responsibility                              country?




                                                                 What’s the impact if we get
                                                                              p          g
          How do I keep up to date?
                                                                    something wrong?




Page 13                      The global employment taxes landscape in the hidden gems
Local deep experience is essential to
support the area structure
                                                                               More than 60% of respondents indicated
                                                                               local resources are important to
 The trend in finance has been to reduce or redeploy in-                       processes.
 country finance and tax resources to global or regional
 centers.
 ►   Survey indicates that almost 80% of the companies have recently
     completed or will soon complete a finance transformation.
 ►   Companies recognize that it may not be efficient to build full
          p          g               y
     employment tax capabilities in every country.
 ►   Many organizations are supporting rapid business expansion into new
     and emerging markets through regional support rather than building
     local employment tax functions in each country.

 More than 60% of respondents indicated local resources
 are important to processes.
 ►   Employment and payroll tax processes result in inherently local in-
     country filings and submissions.
           t fili       d b i i
 ►   Changing regulations and more aggressive and informed tax
     enforcement heighten the need for sustainable access to local              Companies that consider local in-country
                                                                                resources to be important
     expertise.
 ►   82% of respondents indicated that the lack of skilled resources limits
     their ability to adopt a more regional or global model.                    “There’s no supervision beyond the country in
                                                                                 question — that would be too costly, as it’s
 Leading companies are transforming their function to                            usually a small operation. So if they’re doing it
                                                                                 wrong, we have no idea [until it’s too late].”
 address these changing requirements.                                            Forbes Global 2000 — technology hardware and
                                                                                                              equipment company


Page 14                            The global employment taxes landscape in the hidden gems
Optimizing outside providers

                                                                           More than 80% of respondents that use
 Many companies have outsourced one of more of their                       outside providers consider it an effective
 employment tax and payroll processes or intend to do so in the            means of accessing local expertise
                                                                                                    expertise.
 next two years.
 Companies report that benefits of using outside providers
 include cost-effective and flexible access to specialist skills,
 broader access to leading practices, greater scalability and
 heightened focus on value.
 Many companies have multiple service providers resulting in
 non-standardized
 non standardized processes and a high cost of managing
 these service providers, e.g., various payroll providers.
 Leading companies find that the best sourcing solution to meet
 employment tax and p y
    p y              payroll needs is a mix of local, regional
                                                    , g
 and global resources, both internal and external.
 Leading companies are increasingly procuring some or all of
 their employment and payroll tax services on a regional or                 Companies assessing outsourcing as an
 global basis.                                                              effective means of achieving business
                                                                            benefits




Page 15                        The global employment taxes landscape in the hidden gems
Achieving accountability and governance

                                                                               Geographic responsibility for various
 The management of today’s tax processes is often                              processes is widely distributed.
 more a product of piecemeal evolution than of
 conscious design.
 ►   Fewer than 44% of surveyed companies have established
     discrete or otherwise dedicated GCR responsibilities.
 ►   Typically, responsibility is divided between finance, tax and
       yp    y,    p         y                            ,
     business operating units. For employment taxes, this is wider
     including HR, procurement and company secretarial.
 ►   Responsibility often varies significantly across geographies, with
     inconsistencies at local, regional and global levels.

 With distributed accountability and governance,
 controls are often hampered and improvement
 opportunities are difficult to realize.
 Strong governance is essential, with clear
 accountability and control being prerequisites for an                          Geographic responsibility for ensuring that
 effective model.                                                               compliance and reporting deadlines are met

 Leading
 L di companies identify and use process owners to
                 i id tif     d                 t                          “Because [our processes] are too decentralized there is
                                                                                                              decentralized,
                                                                            an overlap of competencies falling under the
 align governance and operation of processes.                               responsibility of too many different departments.
                                                                            Sometimes it’s under operational staff, sometimes its
                                                                            legal, sometimes tax and even sometimes the local
                                                                            finance controller.”
                                                                                 Forbes Global 2000 — diversified financial company


Page 16                            The global employment taxes landscape in the hidden gems
Global employment tax risk
More than 50% of businesses think that lack of
resource and communication increases tax risk
 Please indicate to what extent you agree that each of the following factors may contribute to
 increased tax and tax controversy risk in your company.

 80%
                                                                                                                  US <$3b segment:
 70%      All tax directors: 58%                                                                                  68%
          CFOs: 43%
                                                                                                                                                                                                                                          US <$3b
 60%                                                                                                                                                                                                                                      segment:
                      63%




                                                                                              60%




                                                                                                                                    60%
                                                                                                                                                                                                                                          58%
                                                                                  58%
                                                          58%


                                                                      57%
          57%




                                              56%




                                                                                                            56%




                                                                                                                                                55%
                                  54%




 50%




                                                                                                                        53%




                                                                                                                                                                                                                                    48%


                                                                                                                                                                                                                                                45%
                                                                                                                                                                                                            45%
 40%




                                                                                                                                                                                                                        42%
                                                                                                                                                                                    42%
                                                                                                                                                            41%




                                                                                                                                                                                                39%
                                                                                                                                                                        38%
 30%

 20%

 10%
                54%


                            52%


                                        52%


                                                    59%




                                                                54%


                                                                            61%


                                                                                        60%


                                                                                                    56%




                                                                                                                              68%


                                                                                                                                          49%


                                                                                                                                                      58%




                                                                                                                                                                  39%


                                                                                                                                                                              44%


                                                                                                                                                                                          48%


                                                                                                                                                                                                      45%




                                                                                                                                                                                                                  36%


                                                                                                                                                                                                                              63%


                                                                                                                                                                                                                                          40%


                                                                                                                                                                                                                                                      44%
                                                                                                                  51%




  0%
        Insufficient resources to                           Insufficient internal                          Changes within business                          A lack of processes or                             Failures in the
       cover tax function activities                          communication                               operations or strategy that                             technology                                implementation of tax
                                                                                                             are inconsistent with                                                                           planning and other
                                                                                                          implemented tax planning                                                                               structures

                All % strongly agree and agree                                                $3b+                Americas                        BRIC             EMEIA                        Asia         Private                      Public


Page 18                                                         The global employment taxes landscape in the hidden gems
Only approximately 50% of employers can track compensation
and work activities for their globally mobile staff

 In terms of your globally mobile employees, do you have processes in place to manage the
 following issues?

 70%


 60%
                            59%




                                                          56%
 50%
             51%




                                            49%



 40%




                                                                                                                 %
                                                                                                               43%




                                                                                                                            42%
                                                                                                                              %
                                                                                41%




                                                                                               39%
 30%


 20%


 10%
                    52%




                                   39%




                                                    43%




                                                                 45%




                                                                                       39%




                                                                                                         37%




                                                                                                                     39%




                                                                                                                                   40%
                    5




                                   3




                                                    4




                                                                 4




                                                                                       3




                                                                                                         3




                                                                                                                     3




                                                                                                                                   4
  0%
        To ensure compensation and benefits paid to them in their home To track the work-related activities of employees who travel abroad
       country are declared to tax authorities in the foreign country where for business outside of formal international assignment programs
                                 they are located

                    All % Yes       $3b+          Americas      BRIC      EMEIA        Asia          Private    Public


Page 19                                  The global employment taxes landscape in the hidden gems
Approximately 25% of employers do not have a
strong process to manage PE or immigration risks
     gp               g            g
 Are you confident that the processes you have in place to track business travelers provides you with
 a high level of risk protection against issues such as permanent establish risk or immigration risk?

 90%


 80%
                                  74%




 70%
                                              73%
          71%




 60%
                      63%




 50%


 40%
                                                                         34%




 30%
                                                             26%




 20%
                                                                                                 23%
                                                                                     21%




 10%
                                                                                                                     4%
                65%



                            79%



                                        76%



                                                    68%




                                                                   31%



                                                                               21%



                                                                                           21%



                                                                                                       28%



                                                                                                               4%



                                                                                                                          3%

                                                                                                                               0%

                                                                                                                                    4%

                                                                                                                                         3%

                                                                                                                                              4%

                                                                                                                                                   3%



                                                                                                                                                          0%

                                                                                                                                                               0%

                                                                                                                                                                    0%

                                                                                                                                                                          0%

                                                                                                                                                                               0%

                                                                                                                                                                                    0%

                                                                                                                                                                                         0%

                                                                                                                                                                                              0%
  0%
                            Yes                                                 No                                        Don't know                                     Refused

                                        All         $3b+           Americas                BRIC              EMEIA        Asia           Private        Public


Page 20                                                   The global employment taxes landscape in the hidden gems
Tax information exchange agreements




Page 21    The global employment taxes landscape in the hidden gems
What employers should do now


►   Undertaking g
                g global reviews of high-risk areas
                                      g
►   More compliance necessary in relation to mobile
    workforce
►   Greater drive for compliance
►   No surprises
           p
►   Better financial reporting and budgeting
►   Need to be seen in the public as being compliant
                             p              g    p




Page 22           The global employment taxes landscape in the hidden gems
Some generic problems


►   Benefits in-kind being accurately reported
                         g          y p
►   Shadow payrolls
►   Compliance with equity withholding and reporting
►   Home and host pensions
►   Deferred compensation
►   Travel by employees
►   Poor execution tax planning




Page 23           The global employment taxes landscape in the hidden gems
Country perspectives
Expanding your business: early hurdles

                 Austria
                                                                      Greece
               Social security
                                                          Registration requirements
          registration not in place
                                                           based on the profession
            when trading meant
                                                          of the worker not the trade
           employee was refused
                                                                of the employer
             treatment for child



                    Switzerland
           Registration required for social
                                                                                    UAE
           security on compensation and                                  No tax withholding but
          accident and pensions insurance                               social security applies if
             via an insurance company;                                  the worker is a UAE or
           cantonal registration based on                              Gulf Cooperation national
                where employee lives

 Many countries require corporate tax registration to occur prior to registering the
 payroll etc rather than following submission of the accounts
         etc.,                                       accounts.

Page 25                       The global employment taxes landscape in the hidden gems
South Africa


►   There is increased revenue activity. y
►   Tax audits normally recover up to five tax years.
►   There is an increase to a maximum of 10 years where
    there was intention.
►   Stock Appreciation Rights (
             pp            g    (SARS) uses a risk assessment
                                        )
    of the reconciliation of payroll costs.
►   Penalties are approximately 10%, but interest is 8.5%.
►   Voluntary disclosure substantially reduces penalties.




Page 26           The global employment taxes landscape in the hidden gems
India


►   Statutory limitation of five to seven y
             y                            years dependant on
                                                   p
    size
►   Proposed increase of 7 to 17 y
        p                            years for income related to
    assets held outside of India
►   India increasingly using Tax Information Exchange
    Agreement (TIEA)
►   Audits undertaken randomly or where scrutiny
    assessments have b
                t h      been undertaken
                                   d t k
►   Interaction with immigration services
►   Waiver or lesser penalties for voluntary disclosure
►   Penalties up to 300% plus interest

Page 27            The global employment taxes landscape in the hidden gems
China

►   China Tax Bureau (CTB): normally recovers last three years but no
    limit for tax evasion
►   CTB tax audits can include:
    ►     Site/office visits
    ►     Search of bank account details
►   Audits may occur either through:
    ►     Audit plan
    ►     Special projects
    ►     Statistical analysis
    ►     Transfers by other departments
    ►     Informants
►   Penalties:
    ►     Late payment surcharge 0.05% per day of overdue tax
    ►     Penalties of 50% to 500% of tax underwithheld

Page 28                  The global employment taxes landscape in the hidden gems
UK

►   Recovery normally by Her Majesty's Revenue & Customs (HMRC)
►   Four tax years for errors
►   Six tax years for carelessness
►   20 tax years for fraud
►   National Insurance limited to six tax years
►   Penalties
►   New in-year penalties
►   Penalties up to 100% of tax and National Insurance Contributions (NIC)
    underpaid
►   Audits
►   Increasing in nature
►   Many employers not received an audit in more than six years
►   HMRC currently training new auditors


Page 29               The global employment taxes landscape in the hidden gems
Key issues


              1. Equity                            2. Compensation                         3. Business travelers
             South Africa                              Germany                                     China
                China                                 South Africa                                 India
                  UK                                    China                                       UK
                 India                                   India
              Germany                                     UK




          4. Benefits in-kind                          5. Status                            6. Social security
                India                                 South Africa                                India
                 UK                                       UK                                       UK
               Germany




Page 30                         The global employment taxes landscape in the hidden gems
US issues
The US state and local landscape for short-
term business travelers
►   Proposed federal legislation (H.R. 1864)
►   States actively seeking to generate revenue
►   Aggressive electronic state audits
►   States changing deferred compensation taxation
►   States’ consideration of wages/salary and equity
    compensation
►   Local tax jurisdictions also now auditing nonresident
    workforce
       kf
Issues companies currently face:
► Income tax not withheld in nonresident work state for short-term business traveling
   workforce
► Statute of limitations (employer or employee)
► Limited system capabilities to track and calculate short-term business travelers
► Complicated withholding tax calculation for deferred and equity-based compensation
                                                             equity based

Page 32                 The global employment taxes landscape in the hidden gems
Tax treaty exemption


►   Applicable tax treaty may exempt compensation of
      pp                y   y     p      p
    temporary workers from US federal income tax, including
    mandatory federal income tax withholding (FITW) under
    Internal Revenue Code (IRC) Section 1441, under certain
    circumstances:
    ►     NonResident Alien (NRA) generally must be resident of country
          with tax treaty containing applicable exemption:
          ►   US tax exemption may be subject to significant limitations, including
              dollar limits:
              ►   Exemption is up to threshold dollar limitation.
              ►   “Cliff” exemption is only for payments not exceeding dollar limitation.
              ►   Dollar limits may use gross receipts (i.e., including reimbursed expenses).




Page 33                     The global employment taxes landscape in the hidden gems
Tax treaty exemption


►   To claim treaty exemption from withholding, NRA is
                  y       p                  g,
    required to submit IRS Form 8233, Exemption From
    Withholding on Compensation for Independent (and
    Certain Dependent) Personal Services of a Nonresident
    Alien Individual, to employer:
    ►     Employer is required to submit Form 8233 to IRS for approval
                                                              approval.
    ►     Form 8233 must be obtained annually.
►   Without Form 8233, wages are generally subject to 30%
                 8233
    FITW on US-source payments.




Page 34                 The global employment taxes landscape in the hidden gems
Tax treaty exemption


►   Requirements to apply for IRS Form 8233:
      q              pp y
    ►     NRA needs to show they have applied for ITIN with the IRS.
    ►     To apply for an ITIN, NRA must provide letter from Social Security
          Administration (SSA) stating they are ineligible for a Social
          Security number (SSN):
          ►   The SSN application p
                         pp          process described above is not streamlined to
              provide “denial letter.”
          ►   NRA/employer may already know NRA is not eligible for SSN.




Page 35                   The global employment taxes landscape in the hidden gems
US outbound expats and wage reporting


►   US citizens: Form 673 annually  y
►   US citizens: documentation of mandatory foreign
    withholding to exempt wages from US withholding
              g         p      g                   g
►   US resident aliens: not eligible for
    IRC Sec. 3401(a)(8)(A)(i) or (ii):
    ►     Form W-4 allowances in anticipation of Foreign Tax Credit (FTC)
          or claiming IRC Sec. 911 exclusion
    ►     Supplemental wages greater than $1 000 000 subject to
                                           $1,000,000
          mandatory 35% withholding even if wages also subject to
          mandatory foreign withholding




Page 36                The global employment taxes landscape in the hidden gems
US inbound and wage reporting

►   Compliance difficult if NRA not eligible for US SSN
►   Wage reporting required even if foreign national not eligible for an SSN
    if no ITIN/Form 8233 or foreign national from a non-treaty country
►   Federal Insurance Contributions Act (FICA) required unless foreign
    national from country with Social Security Totalization Agreements:
    ►     No de minimis threshold — US services on day one triggers reporting
►   Federal Unemployment Tax Act (   (FUTA), state unemployment tax and
                                           )
    state income tax withholding often required even if federal income tax
    treaty applies
►   NRAs required to file 1040NR if compensation income equal to or
    exceeding one personal exemption and/or to claim treaty exemption
    ($3,800
    ($3 800 in 2012)




Page 37                  The global employment taxes landscape in the hidden gems
US merger and acquisition considerations

►   Employment tax compliance:
    ►     Generally as a result of any reorganization, the IRS and states require various
          registration forms and other notifications.
    ►     Many of these forms must be filed within 30 to 90 days of the reorganization to
          “protect” future claims f the value-added payroll cost reductions and refunds.
          “       ”f        l i   for h    l     dd d       ll     d i         d f d
    ►     W-2 reporting options are under predecessor/successor provisions.
►   Value-added payroll cost reductions:
    ►     Step 1: Successor provision qualification — There are various federal and state
          rules relating to successor status associated with mergers/acquisitions. Companies
          should review the applicable provisions to assess whether duplicate payroll costs
          (state unemployment insurance (SUI) FUTA and FICA) are entitled to be refunded
                                           (SUI),
          or abated.
    ►     Step 2: SUI cost reductions — Based on each states’ unemployment insurance
          laws, companies s ou d pe o a co p e e s e a a ys s o t e a te at e
           a s, co pa es should perform comprehensive analysis of the alternative
          payroll reporting options pursuant to the reorganization.




Page 38                     The global employment taxes landscape in the hidden gems
Conclusion




►   Employment tax is becoming increasingly g
       p y                     g          g y global.
►   Major employers are changing to reflect this.
►   Local expertise should always be considered.
             p                 y
►   Issues in one country can often be seen in others.




Page 39           The global employment taxes landscape in the hidden gems
Questions




Page 40     The global employment taxes landscape in the hidden gems

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EY Human Capital Conference 2012: the global employment tax landscape

  • 1. 2012 Human Capital Conference 23–26 October The global employment taxes l d i th hidd landscape in the hidden gems
  • 2. Circular 230 disclaimer ► Any US tax advice contained herein was not intended or y written to be used, and cannot be used, for the purpose of avoiding penalties that may be imposed under the Internal Revenue Code or applicable state or local tax law provisions. Page 2 The global employment taxes landscape in the hidden gems
  • 3. Disclaimer ► Ernst & Young refers to the global organization of member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young LLP is a client-serving member firm of Ernst & Young Global Limited located in the US. ► This presentation is ©2012 Ernst & Young LLP. All rights reserved. No part of this document may be reproduced, transmitted or otherwise distributed in any form or by any means, electronic or mechanical, including by photocopying, facsimile transmission, recording, rekeying, or using any information storage and retrieval system, without written permission from Ernst & Young LLP. Any reproduction, transmission or LLP reproduction distribution of this form or any of the material herein is prohibited and is in violation of US and international law. Ernst & Young LLP expressly disclaims any liability in connection with use of this presentation or its contents by any third party. ► The views expressed by panelists in this session are not necessarily those of Ernst & Young LLP LLP. Page 3 The global employment taxes landscape in the hidden gems
  • 4. Presenters ► Graham Farquhar q ► Delphine Swierc p ► Ernst & Young LLP (UK) ► General Electric Company ► gfarquhar1@uk.ey.com ► delphineswierc@ge.com ► Greg Carver ► Ernst & Young LLP ► gregory.carver@ey.com Page 4 The global employment taxes landscape in the hidden gems
  • 5. Agenda ► Global employment tax trends ► Global employment tax risk ► Country perspectives ► US issues Page 5 The global employment taxes landscape in the hidden gems
  • 6. Theme/key points ► There is an increasing trend of managing employment and payroll t d ll taxes on an area ( (e.g., EMEIA or A i P ) Asia-Pac) basis or even globally. ► Finance transformations are often driving this change change. ► Greater government focus on compliance and information sharing are focusing businesses on a broader approach to employment tax risk management. ► Change brings benefits but also challenges for the business and the person responsible. Page 6 The global employment taxes landscape in the hidden gems
  • 8. Change drivers ► Finance transformations are centralizing records and g reporting processes. ► Tax is often not consulted in the process, so corporate p p and indirect tax reporting processes can become cumbersome. ► Employment and payroll taxes commonly remain an afterthought. ► Business and government perspectives regarding t risk B i d t ti di tax i k and compliance are changing. Page 8 The global employment taxes landscape in the hidden gems
  • 9. Change drivers ► Revenue authorities are engaging into more tax audits. g g g ► We are starting to see use of tax information exchange agreements. g ► Tax compliance and scrutiny is increasingly front-page news around the world. ► Evidence shows that corporate tax audits move into employment tax audits and vice versa. Page 9 The global employment taxes landscape in the hidden gems
  • 10. What we are seeing in the market ► The combination of new business operating models, Almost 80% of companies have transformed finance functions and an increasingly complex recently completed or will soon regulatory landscape has brought global t compliance and complete a finance transformation. l t l d h b ht l b l tax li d reporting (GCR) to a tipping point. ► Tax functions in general have not adapted to changing requirements. ► 17% of surveyed Fortune Global 500 companies experienced tax-related business disruptions. ► 64% of companies experienced unplanned tax audits, 45% experienced unexpected tax assessments, and 42% experienced penalties. ► The majority of companies excluded some or all of their tax function, including employment taxes from finance transformation. transformation Companies’ status with regard to finance ► The majority of companies reported a lack of transformation standardization leading to inefficient processes and a focus on compliance rather than business support. “Compliance may be a routine function — if done right, it can add tremendous value, and if done ► Leading companies are transforming their tax function to wrong, it can destroy a company. But not many address these changing requirements across all taxes. have reached the stage of optimal global compliance efficiency — they are still maturing.” Fortune Global 500 — conglomerate Page 10 The global employment taxes landscape in the hidden gems
  • 11. How companies are responding Trends in employment and p y p y payroll tax compliance p Models/characteristics 1 ► Limited or no global and/or regional g g egional/global l 3 visibility Control, access and visibility over ► Limited or no standardization in data Simplification, collection local process standardization and cost ► Variety of service providers globally/regionally 2 reduction Re 2 ► Global and/or regional governance Governance and ► Visibility and control over work flow and processes management ► Single or few service providers ► Some standardization of data formats and processes Local 3 ► Alignment with finance shared service Local centers and centers of excellence 1 country ► Integrated approach to the record-to- approach report process ► Leveraging technology and systems investment Local Regional/global ► Clear global Key Performance Indicators (KPIs) and Service Level Agreements Standardized (SLAs) with primary service provider processes and execution Employment taxes and payroll may not move at the same rate along the curve. Page 11 The global employment taxes landscape in the hidden gems
  • 12. A personal angle ► What is the business case for creating a wider remit? ► How is success defined? ► Has the business considered the impact on the individual of a wider remit? ► Skill-set match — what is needed to deliver on the vision? ► Time lag bet ee appo t e t and efficiency — transition planning? e ag between appointment a d e c e cy t a sto pa g ► What is the benefit of a wider mandate for risk management? ► What support is needed or desired? ► How is the transition to a new role or an extension of the existing remitted? ► What is the local input? Page 12 The global employment taxes landscape in the hidden gems
  • 13. Questions for the person with area responsibility for employment taxes What does compliance look How often should we get like where we operate? audited? Can we act quickly in all Area e p oy e t ta ea employment tax Where do we start in a new countries? responsibility country? What’s the impact if we get p g How do I keep up to date? something wrong? Page 13 The global employment taxes landscape in the hidden gems
  • 14. Local deep experience is essential to support the area structure More than 60% of respondents indicated local resources are important to The trend in finance has been to reduce or redeploy in- processes. country finance and tax resources to global or regional centers. ► Survey indicates that almost 80% of the companies have recently completed or will soon complete a finance transformation. ► Companies recognize that it may not be efficient to build full p g y employment tax capabilities in every country. ► Many organizations are supporting rapid business expansion into new and emerging markets through regional support rather than building local employment tax functions in each country. More than 60% of respondents indicated local resources are important to processes. ► Employment and payroll tax processes result in inherently local in- country filings and submissions. t fili d b i i ► Changing regulations and more aggressive and informed tax enforcement heighten the need for sustainable access to local Companies that consider local in-country resources to be important expertise. ► 82% of respondents indicated that the lack of skilled resources limits their ability to adopt a more regional or global model. “There’s no supervision beyond the country in question — that would be too costly, as it’s Leading companies are transforming their function to usually a small operation. So if they’re doing it wrong, we have no idea [until it’s too late].” address these changing requirements. Forbes Global 2000 — technology hardware and equipment company Page 14 The global employment taxes landscape in the hidden gems
  • 15. Optimizing outside providers More than 80% of respondents that use Many companies have outsourced one of more of their outside providers consider it an effective employment tax and payroll processes or intend to do so in the means of accessing local expertise expertise. next two years. Companies report that benefits of using outside providers include cost-effective and flexible access to specialist skills, broader access to leading practices, greater scalability and heightened focus on value. Many companies have multiple service providers resulting in non-standardized non standardized processes and a high cost of managing these service providers, e.g., various payroll providers. Leading companies find that the best sourcing solution to meet employment tax and p y p y payroll needs is a mix of local, regional , g and global resources, both internal and external. Leading companies are increasingly procuring some or all of their employment and payroll tax services on a regional or Companies assessing outsourcing as an global basis. effective means of achieving business benefits Page 15 The global employment taxes landscape in the hidden gems
  • 16. Achieving accountability and governance Geographic responsibility for various The management of today’s tax processes is often processes is widely distributed. more a product of piecemeal evolution than of conscious design. ► Fewer than 44% of surveyed companies have established discrete or otherwise dedicated GCR responsibilities. ► Typically, responsibility is divided between finance, tax and yp y, p y , business operating units. For employment taxes, this is wider including HR, procurement and company secretarial. ► Responsibility often varies significantly across geographies, with inconsistencies at local, regional and global levels. With distributed accountability and governance, controls are often hampered and improvement opportunities are difficult to realize. Strong governance is essential, with clear accountability and control being prerequisites for an Geographic responsibility for ensuring that effective model. compliance and reporting deadlines are met Leading L di companies identify and use process owners to i id tif d t “Because [our processes] are too decentralized there is decentralized, an overlap of competencies falling under the align governance and operation of processes. responsibility of too many different departments. Sometimes it’s under operational staff, sometimes its legal, sometimes tax and even sometimes the local finance controller.” Forbes Global 2000 — diversified financial company Page 16 The global employment taxes landscape in the hidden gems
  • 18. More than 50% of businesses think that lack of resource and communication increases tax risk Please indicate to what extent you agree that each of the following factors may contribute to increased tax and tax controversy risk in your company. 80% US <$3b segment: 70% All tax directors: 58% 68% CFOs: 43% US <$3b 60% segment: 63% 60% 60% 58% 58% 58% 57% 57% 56% 56% 55% 54% 50% 53% 48% 45% 45% 40% 42% 42% 41% 39% 38% 30% 20% 10% 54% 52% 52% 59% 54% 61% 60% 56% 68% 49% 58% 39% 44% 48% 45% 36% 63% 40% 44% 51% 0% Insufficient resources to Insufficient internal Changes within business A lack of processes or Failures in the cover tax function activities communication operations or strategy that technology implementation of tax are inconsistent with planning and other implemented tax planning structures All % strongly agree and agree $3b+ Americas BRIC EMEIA Asia Private Public Page 18 The global employment taxes landscape in the hidden gems
  • 19. Only approximately 50% of employers can track compensation and work activities for their globally mobile staff In terms of your globally mobile employees, do you have processes in place to manage the following issues? 70% 60% 59% 56% 50% 51% 49% 40% % 43% 42% % 41% 39% 30% 20% 10% 52% 39% 43% 45% 39% 37% 39% 40% 5 3 4 4 3 3 3 4 0% To ensure compensation and benefits paid to them in their home To track the work-related activities of employees who travel abroad country are declared to tax authorities in the foreign country where for business outside of formal international assignment programs they are located All % Yes $3b+ Americas BRIC EMEIA Asia Private Public Page 19 The global employment taxes landscape in the hidden gems
  • 20. Approximately 25% of employers do not have a strong process to manage PE or immigration risks gp g g Are you confident that the processes you have in place to track business travelers provides you with a high level of risk protection against issues such as permanent establish risk or immigration risk? 90% 80% 74% 70% 73% 71% 60% 63% 50% 40% 34% 30% 26% 20% 23% 21% 10% 4% 65% 79% 76% 68% 31% 21% 21% 28% 4% 3% 0% 4% 3% 4% 3% 0% 0% 0% 0% 0% 0% 0% 0% 0% Yes No Don't know Refused All $3b+ Americas BRIC EMEIA Asia Private Public Page 20 The global employment taxes landscape in the hidden gems
  • 21. Tax information exchange agreements Page 21 The global employment taxes landscape in the hidden gems
  • 22. What employers should do now ► Undertaking g g global reviews of high-risk areas g ► More compliance necessary in relation to mobile workforce ► Greater drive for compliance ► No surprises p ► Better financial reporting and budgeting ► Need to be seen in the public as being compliant p g p Page 22 The global employment taxes landscape in the hidden gems
  • 23. Some generic problems ► Benefits in-kind being accurately reported g y p ► Shadow payrolls ► Compliance with equity withholding and reporting ► Home and host pensions ► Deferred compensation ► Travel by employees ► Poor execution tax planning Page 23 The global employment taxes landscape in the hidden gems
  • 25. Expanding your business: early hurdles Austria Greece Social security Registration requirements registration not in place based on the profession when trading meant of the worker not the trade employee was refused of the employer treatment for child Switzerland Registration required for social UAE security on compensation and No tax withholding but accident and pensions insurance social security applies if via an insurance company; the worker is a UAE or cantonal registration based on Gulf Cooperation national where employee lives Many countries require corporate tax registration to occur prior to registering the payroll etc rather than following submission of the accounts etc., accounts. Page 25 The global employment taxes landscape in the hidden gems
  • 26. South Africa ► There is increased revenue activity. y ► Tax audits normally recover up to five tax years. ► There is an increase to a maximum of 10 years where there was intention. ► Stock Appreciation Rights ( pp g (SARS) uses a risk assessment ) of the reconciliation of payroll costs. ► Penalties are approximately 10%, but interest is 8.5%. ► Voluntary disclosure substantially reduces penalties. Page 26 The global employment taxes landscape in the hidden gems
  • 27. India ► Statutory limitation of five to seven y y years dependant on p size ► Proposed increase of 7 to 17 y p years for income related to assets held outside of India ► India increasingly using Tax Information Exchange Agreement (TIEA) ► Audits undertaken randomly or where scrutiny assessments have b t h been undertaken d t k ► Interaction with immigration services ► Waiver or lesser penalties for voluntary disclosure ► Penalties up to 300% plus interest Page 27 The global employment taxes landscape in the hidden gems
  • 28. China ► China Tax Bureau (CTB): normally recovers last three years but no limit for tax evasion ► CTB tax audits can include: ► Site/office visits ► Search of bank account details ► Audits may occur either through: ► Audit plan ► Special projects ► Statistical analysis ► Transfers by other departments ► Informants ► Penalties: ► Late payment surcharge 0.05% per day of overdue tax ► Penalties of 50% to 500% of tax underwithheld Page 28 The global employment taxes landscape in the hidden gems
  • 29. UK ► Recovery normally by Her Majesty's Revenue & Customs (HMRC) ► Four tax years for errors ► Six tax years for carelessness ► 20 tax years for fraud ► National Insurance limited to six tax years ► Penalties ► New in-year penalties ► Penalties up to 100% of tax and National Insurance Contributions (NIC) underpaid ► Audits ► Increasing in nature ► Many employers not received an audit in more than six years ► HMRC currently training new auditors Page 29 The global employment taxes landscape in the hidden gems
  • 30. Key issues 1. Equity 2. Compensation 3. Business travelers South Africa Germany China China South Africa India UK China UK India India Germany UK 4. Benefits in-kind 5. Status 6. Social security India South Africa India UK UK UK Germany Page 30 The global employment taxes landscape in the hidden gems
  • 32. The US state and local landscape for short- term business travelers ► Proposed federal legislation (H.R. 1864) ► States actively seeking to generate revenue ► Aggressive electronic state audits ► States changing deferred compensation taxation ► States’ consideration of wages/salary and equity compensation ► Local tax jurisdictions also now auditing nonresident workforce kf Issues companies currently face: ► Income tax not withheld in nonresident work state for short-term business traveling workforce ► Statute of limitations (employer or employee) ► Limited system capabilities to track and calculate short-term business travelers ► Complicated withholding tax calculation for deferred and equity-based compensation equity based Page 32 The global employment taxes landscape in the hidden gems
  • 33. Tax treaty exemption ► Applicable tax treaty may exempt compensation of pp y y p p temporary workers from US federal income tax, including mandatory federal income tax withholding (FITW) under Internal Revenue Code (IRC) Section 1441, under certain circumstances: ► NonResident Alien (NRA) generally must be resident of country with tax treaty containing applicable exemption: ► US tax exemption may be subject to significant limitations, including dollar limits: ► Exemption is up to threshold dollar limitation. ► “Cliff” exemption is only for payments not exceeding dollar limitation. ► Dollar limits may use gross receipts (i.e., including reimbursed expenses). Page 33 The global employment taxes landscape in the hidden gems
  • 34. Tax treaty exemption ► To claim treaty exemption from withholding, NRA is y p g, required to submit IRS Form 8233, Exemption From Withholding on Compensation for Independent (and Certain Dependent) Personal Services of a Nonresident Alien Individual, to employer: ► Employer is required to submit Form 8233 to IRS for approval approval. ► Form 8233 must be obtained annually. ► Without Form 8233, wages are generally subject to 30% 8233 FITW on US-source payments. Page 34 The global employment taxes landscape in the hidden gems
  • 35. Tax treaty exemption ► Requirements to apply for IRS Form 8233: q pp y ► NRA needs to show they have applied for ITIN with the IRS. ► To apply for an ITIN, NRA must provide letter from Social Security Administration (SSA) stating they are ineligible for a Social Security number (SSN): ► The SSN application p pp process described above is not streamlined to provide “denial letter.” ► NRA/employer may already know NRA is not eligible for SSN. Page 35 The global employment taxes landscape in the hidden gems
  • 36. US outbound expats and wage reporting ► US citizens: Form 673 annually y ► US citizens: documentation of mandatory foreign withholding to exempt wages from US withholding g p g g ► US resident aliens: not eligible for IRC Sec. 3401(a)(8)(A)(i) or (ii): ► Form W-4 allowances in anticipation of Foreign Tax Credit (FTC) or claiming IRC Sec. 911 exclusion ► Supplemental wages greater than $1 000 000 subject to $1,000,000 mandatory 35% withholding even if wages also subject to mandatory foreign withholding Page 36 The global employment taxes landscape in the hidden gems
  • 37. US inbound and wage reporting ► Compliance difficult if NRA not eligible for US SSN ► Wage reporting required even if foreign national not eligible for an SSN if no ITIN/Form 8233 or foreign national from a non-treaty country ► Federal Insurance Contributions Act (FICA) required unless foreign national from country with Social Security Totalization Agreements: ► No de minimis threshold — US services on day one triggers reporting ► Federal Unemployment Tax Act ( (FUTA), state unemployment tax and ) state income tax withholding often required even if federal income tax treaty applies ► NRAs required to file 1040NR if compensation income equal to or exceeding one personal exemption and/or to claim treaty exemption ($3,800 ($3 800 in 2012) Page 37 The global employment taxes landscape in the hidden gems
  • 38. US merger and acquisition considerations ► Employment tax compliance: ► Generally as a result of any reorganization, the IRS and states require various registration forms and other notifications. ► Many of these forms must be filed within 30 to 90 days of the reorganization to “protect” future claims f the value-added payroll cost reductions and refunds. “ ”f l i for h l dd d ll d i d f d ► W-2 reporting options are under predecessor/successor provisions. ► Value-added payroll cost reductions: ► Step 1: Successor provision qualification — There are various federal and state rules relating to successor status associated with mergers/acquisitions. Companies should review the applicable provisions to assess whether duplicate payroll costs (state unemployment insurance (SUI) FUTA and FICA) are entitled to be refunded (SUI), or abated. ► Step 2: SUI cost reductions — Based on each states’ unemployment insurance laws, companies s ou d pe o a co p e e s e a a ys s o t e a te at e a s, co pa es should perform comprehensive analysis of the alternative payroll reporting options pursuant to the reorganization. Page 38 The global employment taxes landscape in the hidden gems
  • 39. Conclusion ► Employment tax is becoming increasingly g p y g g y global. ► Major employers are changing to reflect this. ► Local expertise should always be considered. p y ► Issues in one country can often be seen in others. Page 39 The global employment taxes landscape in the hidden gems
  • 40. Questions Page 40 The global employment taxes landscape in the hidden gems