Lending solutions leverage on emerging technologies to simplify the lending process and to increase the accessibility of lending services. Lending solution encompasses functions like credit scoring, AI deployment, alternative lending solutions and intuitive mobile solutions for lending. The solution creates a one-stop solution for financial institutions to manage the lending processes, inclusive of automating KYC, credit scoring, creating reports and implementing of decision rules for automatic decisions. This enables the financial institution to reduce the lending processing time, allowing borrowers to apply for a loan in 5 minutes and receive a loan within 24 hours. The solution maximizes the capital and operational budget utility, bringing more value for the financial institution. Find out more at www.ey.com/sg/fintechhub. For enquiries, contact us via email at fintech@sg.ey.com.

1. Lending solutions in a box
Case study
Context:
A government-owned bank was searching for
an online lending software with credit
application processing and loan management
for payday lenders, microfinance, and online
lending businesses. This SME lacked the
working capital and skills to develop their own
lending solution.
Recommended configuration included
several key creations:
• One of them is a proprietary credit risk
scorecard, which includes performance
indicators, such as social network
behaviors. This system monitors activities
that would impact the risk profile of these
individuals.
• It also includes creation of new loan
application; monitoring system
recommendations with ability to override
decision rules, if necessary. This system
was able to revise inputs, such as funds
transfer information, notes on customer
conversation and action plan.
Client impact:
• Brought customization to processes and
workflow
• Integrated easily with other programs
• Enabled automation to processing systems
• Developed a proprietary credit risk score-
card for risk assessment of portfolios
Contact us
Varun Mittal
EY Global Emerging Markets FinTech
Leader
varun.mittal@sg.ey.com
Challenges experienced by online lenders
Maximization of capital and
operational budgets utility
Improving risk assessment and
credit decision accuracy
Better mitigation and management
of non-performing loans
Optimal resource allocation gives
lean resources and limited time
Digitally catering to regulatory and
compliance needs in real time
Adopting the right ready-made IT
solutions
Fully managed solutions
Proprietary credit risk scorecard
for optimal risk assessment and
pricing
Automated processing to gain
efficiencies
Timely updates in
tandem with banking
regulations
Built-in triggers to
keep out payment
issues
Around-the-clock
tech support and
fully managed
solutions
Functionality overview
Loan origination
• Automatic information
processing and decisions
• Loan underwriting
Collection
• Action planning
• Payment receipt
• Write-offs
Servicing
• Account management
• Payment receipt
Reporting
• Portfolio reports
• Risk ratings
• Collection ratings
Collateral management
• Collateral type
• Collateral valuation
• Revaluation
Customer
information
Decision
Expert scorecard
for automatic
scoring
Decision rules
for automatic
decisions
Included in the
solution:
Payment
processing
services
External
services —
online data storage and
online customer
relationship management
(CRM)
External
databases
Credit
bureaus
Disbursement
and charge
request
Credit reports
Consumer
data
Information Database
response
Consumer
data
Front office
• Loan application
form
• My account
Website: www.ey.com/sg/fintechhub
Email: fintech@sg.ey.com
Sahil Gupta
EY ASEAN FinTech Manager
sahil.gupta@sg.ey.com

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