Lending solutions leverage on emerging technologies to simplify the lending process and to increase the accessibility of lending services. Lending solution encompasses functions like credit scoring, AI deployment, alternative lending solutions and intuitive mobile solutions for lending. The AI based solution allows lending companies to perform credit scoring with the aid of AI. The solution allows the firm to reduce the cost of credit scoring and create more accurate credit scores. The AI program analyzes the data provided and automates the credit scoring process. The automated process produces credit scores quickly and accurately, saving time and money. The AI system leverages on machine learning technology to constantly update its processes to create even more accurate credit scores over time. Find out more at www.ey.com/sg/fintechhub. For enquiries, contact us via email at fintech@sg.ey.com.

1. Leveraging artificial intelligence (AI) for
credit scoring
Case study
Context:
A bank in Philippines was looking to provide
lending solutions to financially include the
unbanked population. Traditional credit scoring
was used to gauge the credit worthiness of the
consumers. Because of lack of credit bureau
data, the credit score was not reliable to assess
the creditworthiness of the customers and
their willingness to pay.
Proposed solution:
An alternative credit scoring solution that
integrates AI and big data
Leveraging on big data analytics technology to
generate creditworthiness assessments
Areas of analysis:
• Social media
• Browsing behavior
• Background information
• Payment habits
• Employment data
Client impact:
• Financially included the underbanked
consumers
• Generated reliable creditworthiness
assessments for small and medium
enterprises (SMEs)
• Attracted SMEs from developing markets
Contact us
Varun Mittal
EY Global Emerging Markets FinTech
Leader
varun.mittal@sg.ey.com
Challenges faced by institutions
Inaccurate or manipulated data on
social network
Resource- intensive reporting
Compliance issues with credit laws
and regulations
Hiring additional compliance staff
Data segregation and security
issues
Advanced analytics processing
requirements and complexities
Solution benefits
Efficient and
faster
outcomes
1
Effective and
holistic credit
assessment
2
Better
customer
experience
3
Personalized
structuring
4
AI
Leading-edge tech capabilities
Credit scoring
engine
Text analytics Big data
Clickstream
Time or Location
Telco data
Credit
registers
Employer
data
Payments
Purchase
history
Sales
history
Chargebacks
Applications
Device Contacts
Settings
Friends
Comments
Posts Likes
Timeline
Personal data
Hobbies
Telco data
Smart banking
GPS data
Location of card
usageClient address
ProxiesCookies
Third-party
data
Geo-
location
similarities
E-commerce
Social
Media
PC,
Mobile
Browsing
behavior
AI-powered credit scoring
Website: www.ey.com/sg/fintechhub
Email: fintech@sg.ey.com
Sahil Gupta
EY ASEAN FinTech Manager
sahil.gupta@sg.ey.com

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