Keynote Speaker Evan Carroll Delivers How to Connect With the Hearts and Minds of Your Customers.

1. For booking, please email
speaking@evancarroll.net or call (919) 442-8799
www.evancarroll.net
KNOW AND SERVE YOUR CUSTOMERS
Keynote Speaker Evan Carroll Delivers How to Connect
With the Hearts and Minds of Your Customers.
EVAN’S CUSTOMIZED PROGRAMS
WILL INSPIRE ATTENDEES TO TAKE
ACTION BY:
• Understanding how companies like
Westpac, Tory Burch and Disney create
compelling customer experiences
• Identifying opportunities in their own
companies to use technology to improve
customer and employee engagement
• Exploring how data and technology can
enable you to design and deploy winning
customer experience programs
Technology presents an unprecedented
opportunity to improve your customer
experience. Companies who use data,
technology and analytics to focus on their
customers have a strong competitive
advantage. Creating change, however, is an
uphill battle and not knowing how to start can
stop even the best companies from moving
forward. That ends here.
Blue Goldfish author Evan Carroll reveals
the ways leading companies are using
technology to improve customer experience
and will leave your audience with the tools
to implement technology-enabled customer
experience programs.
The results? Happy customers, improved
word-of-mouth and a stronger bottom line.
SPEAKING TOPICS
Blue Goldfish: Using Technology, Data, and
Analytics to Drive Customer Advocacy
Technology at Human Scale: Growing Your
Business by Focusing on Your Customers
Bigger Isn’t Better: A Deep Dive into Market-
ing Analytics and Customer Segmentation

2. For booking, please email
speaking@evancarroll.net or call (919) 442-8799
www.evancarroll.net
EVAN CARROLL
Author, Keynote Speaker,
Facilitator and Experience Architect
Evan Carroll is an author, speaker and experience
architect. He operates at the intersection of people
and technology to make experiences more personal,
more emotive and more effective.
Evan’s career spans roles in user experience,
marketing and product management for leading
agencies and technology companies. He’s the author
of two books and has appeared on major news
outlets including The New York Times, CBS Sunday
Morning, NPR’s Fresh Air, and The Atlantic.
Evan holds MS and BS degrees in Information Science
from UNC-Chapel Hill. He serves as Past President for
the Triangle American Marketing Association and is a
member of the National Speakers Association.
PREVIOUS CLIENTS AND EVENTS

3. For booking, please email
speaking@evancarroll.net or call (919) 442-8799
www.evancarroll.net
KNOW AND SERVE YOUR CUSTOMERS
Keynote Speaker Evan Carroll Delivers How to Connect
With the Hearts and Minds of Your Customers.
WHAT EVENT PLANNERS AND
ATTENDEES ARE SAYING:
“Evan to the rescue! Evan is an insightful and
engaging speaker who created a fun digital learning
experience for our group. Evan was on point with his
presentation and kept the audience engaged and
wanting more.”
Jennifer Kingman, Owner, Viamark Advertising
“Evan is a dynamic speaker! He is thought provoking
and insightful. Evan does an outstanding job at
keeping the audience engaged in the session.”
BJ Gerjes, MarketingEDGE Chairperson, AMA Houston
“I often reference Evan’s session as the standard
against which others should be measured. If it’s a
closing plenary and it’s not as interesting as Evan’s,
we don’t program it.”
Ramon Robinson, Conference Organizer
“Excellent! Very timely! I hadn’t thought in-depth
about this topic before”
Session Attendee
“Enjoyed it; entertaining and informative”
Session Attendee