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  Associate Professor  Department of Health Policy, Management and Evaluation, University of Toronto; Senior Scientist ,  Centre for Global eHealth Innovation, Division of Medical Decision Making and Health Care Research;  Toronto General Research Institute of the UHN, Toronto General Hospital, Canada   eHealth Transforming the dynamics of a complex health system (from a sickness model to a wellness model) Gunther  Eysenbach MD MPH Gunther  Eysenbach MD MPH
 
 
Traditional hospital-based health care system Obesity
What’s are the health care issues in Australia? An informal survey (on the plane) ,[object Object],[object Object],[object Object],[object Object],[object Object],These are ALL problems where eHealth plays a critical role
•  focussing on preventative health care and health promotion, to help keep Australians healthy and out of hospital
These are ALL problems where eHealth plays a critical role
Copyright ©2006 BMJ Publishing Group Ltd. Thun, M. J et al. Tob Control 2006;15:345-347 http://tobaccocontrol.bmj.com/cgi/content/full/15/5/345 Between 1991-2003, cancer mortality decreased by 12% 40% of this decrease is attributed to smoking cessation The importance of behavior change and prevention…
eHealth can support behavior change and prevention
The importance of behavioral factors and preventive medicine ,[object Object],[object Object],Lancet.  2005;366:1784-1793
Rewarding healthy lifestyle with “Healthmiles”
“ Cancers that affect Indigenous Australians to a greater extent than other Australians are largely preventable (eg, through smoking cessation, Pap smear programs and hepatitis B vaccination). “ Condon et al.  MJA 2004; 180 (10): 504-507  http://www.mja.com.au/public/issues/180_10_170504/con10102_fm.html
 
What is eHealth? ,[object Object],[object Object],[object Object]
 
eHealth is NOT telehealth ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
eHealth is not medical (clinical) informatics Eysenbach G: Consumer health informatics.  BMJ  2000;320:1713-16
Jennings K, Miller K, Materna S. Changing health care. Santa Monica: Knowledge Exchange, 1997 Smith R. The future of healthcare systems. BMJ 1997 May 24;314(7093):1495-6
www.jmir.org G. Eysenbach. What is eHealth?  J Med Internet Res 2001; 3(2):e20 http://www.jmir.org/2001/2/e20
„ e-Health (...) refers to health services and information delivered or enhanced through the  Internet or Internet-related technologies.   In a broader sense, the term characterizes not only a technical development, but also a state-of-mind, a way of thinking, an attitude,  a commitment for networked, global thinking, to improve health (care) worldwide by using information and communication technology .“ What is e-health? G. Eysenbach. What is eHealth?  J Med Internet Res 2001; 3(2):e20 http://www.jmir.org/2001/2/e20
Promises & Challenges: 10 E‘s in e-health ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],G. Eysenbach. What is eHealth? J Med Internet Res 2001; 3(2):e20 http://www.jmir.org/2001/2/e20 ,[object Object],[object Object],[object Object],[object Object]
Efficiency and cost savings through home care? Romanov Comission Interim Report, 2002
Intelligent Home Care System Care-O-bot ( Fraunhofer Institute for Manufacturing Engineering and Automation )
http://www.vivometrics.com/
 
 
Promises & Challenges: 10 E‘s in e-health ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],G. Eysenbach. What is eHealth? J Med Internet Res 2001; 3(2):e20 http://www.jmir.org/2001/2/e20
eHealth enhances quality by ,[object Object],[object Object],[object Object]
Enhancing quality through consumer “control”
Dr. med. G. Eysenbach  (ey@yi.com) Universität Heidelberg, Abteilung für Klinische Sozialmedizin,  Forschungsgruppe Cybermedizin Patienteninformation per Internet -  eine Herausforderung für den Arzt
Enhancing quality
 
Patients, Physicians and the Internet The Boston Consulting Group, 2001
How do consumers search and appraise health information on the web today? My computer told me that I can trust you,  based on the ratings of your previous patients...
Promises & Challenges: 10 E‘s in e-health ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],G. Eysenbach. What is eHealth? J Med Internet Res 2001; 3(2):e20 http://www.jmir.org/2001/2/e20
 
Evidence-based eHealth: There is still a dearth of evidence
Promises & Challenges: 10 E‘s in e-health ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],G. Eysenbach. What is eHealth? J Med Internet Res 2001; 3(2):e20 http://www.jmir.org/2001/2/e20
Promises & Challenges: 10 E‘s in e-health ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],G. Eysenbach. What is eHealth? J Med Internet Res 2001; 3(2):e20 http://www.jmir.org/2001/2/e20
Globalization – geographic distances are meaningless
 
Homework tutors in Bangalore… … think about the possibilities for health
Changing delivery of care J. E. Gray, C. Safran, R. B. Davis, G. Pompilio-Weitzner, J. E. Stewart, L. Zaccagnini, D. Pursley. Baby CareLink: using the internet and telemedicine to improve care for high-risk infants.  Pediatrics  106 (6):1318-1324, 2000.
Promises & Challenges: 10 E‘s in e-health ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],G. Eysenbach. What is eHealth? J Med Internet Res 2001; 3(2):e20 http://www.jmir.org/2001/2/e20
Promises & Challenges: 10 E‘s in e-health ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],G. Eysenbach. What is eHealth? J Med Internet Res 2001; 3(2):e20 http://www.jmir.org/2001/2/e20
Promises & Challenges: 10 E‘s in e-health ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],G. Eysenbach. What is eHealth? J Med Internet Res 2001; 3(2):e20 http://www.jmir.org/2001/2/e20
Empowerment, Education, Enabling Partnership ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Where clinical and preventive ehealth services meet: PHAs Clinical Medicine Health Care Delivery Preventive Medicine Public Health Personal Health Applications Patient Portals EHR/PHR Eysenbach 2008
 
 
 
 
© Gunther Eysenbach Patient data External evidence General  health information Individual  health information Literature Mass Media Internet Health Record Personally Relevant Health Information (PH) Patient Physician as infomediary Patient accessible electronic health records Medical knowledge
Key Consumer Health Informatics Developments: “PH”-applications ,[object Object],[object Object],[object Object],[object Object],[object Object]
PAEHR ,[object Object],[object Object],[object Object],[object Object],[object Object]
PAEHR –  Patient Access to Electronic Health Record ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Patient data External evidence General  health information Individual  health information Literature Mass Media Internet Health Record Personally Relevant Health Information (PH) Patient Physician as infomediary Patient accessible electronic health records Medical knowledge
 
PHRs
PHRs
AHIMA Definition of PHR ,[object Object],AHIMA e-HIM Personal Health Record Work Group. "The Role of the Personal Health Record in the EHR."  Journal of AHIMA  76, no.7 (July-August 2005): 64A-D.  http://www.webcitation.org/5Vlj7zE7E
PHRs – Markle Definition ,[object Object],[object Object]
PHR ,[object Object],[object Object],[object Object],Report recommendation from the National Committee on Vital and Health Statistics “Personal Health Records and Personal Health Record Systems” http://www.ncvhs.hhs.gov/0602nhiirpt.pdf  http://www.webcitation.org/5VlINiXs3   (Feb, 2006).
EMR “ Tethered”  PHR/ PAEHR “ stand-alone”  PHR PHR EMR Read only Read+Write/Annotate PHR PHR © Gunther Eysenbach,  CC-BY
EMR EMR PHR Different providers “ interconnected”  PHR © Gunther Eysenbach,  CC-BY PHR PHR
Records at Financial institutions Personal Finance Records © Gunther Eysenbach,  CC-BY
Tang et al, JAMIA 2006
PHRs ,[object Object],[object Object],Environmental Scan of PHR http://dhhs.gov/healthit/ahic/materials/meeting11/ce/EnvScan_PHRmarket.pdf http://www.webcitation.org/5VlI2zIqe
PHR attributes vary widely ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Report recommendation from the National Committee on Vital and Health Statistics “Personal Health Records and Personal Health Record Systems” http://www.ncvhs.hhs.gov/0602nhiirpt.pdf  http://www.webcitation.org/5VlINiXs3   (Feb, 2006).
Report recommendation from the National Committee on Vital and Health Statistics “Personal Health Records and Personal Health Record Systems” http://www.ncvhs.hhs.gov/0602nhiirpt.pdf  http://www.webcitation.org/5VlINiXs3   (Feb, 2006).
Current challenges of PH applications ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Consumer Accountability
US system vs non-US  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
http://en.wikipedia.org/wiki/Image:Web20_en.png
Web 2.0 , a phrase coined by  O'Reilly Media  in 2004 [1] , refers to a supposed second  generation  of  Internet -based  services —such as  social networking sites ,  wikis , communication tools, and  folksonomies —that  emphasize online collaboration and sharing among users.   O'Reilly Media, in collaboration with MediaLive International, used the phrase as a title for a series of conferences and since 2004 it has become a popular (though ill-defined and often criticized)  buzzword  amongst certain technical and marketing communities.  http://en.wikipedia.org/wiki/Web_2.0
Source: http://web2.wsj2.com/
 
S-Health: Convergence of social networking technologies and e-health S–Commerce: Beyond  MySpace  and  YouTube http://www.competeinc.com/news_events/pressReleases/168/ http://www.webcitation.org/5VuPjJxo5
 
EMR EMR PHR PHR PHR Different providers PHR 2.0 ® © Gunther Eysenbach,  CC-BY Community Other peoples’ PHR Other peoples’ PHR Other peoples’ PHR
Some final thoughts on the implications of “wikinomics” for health care ,[object Object],[object Object],[object Object],[object Object]
- Tailored Patient Education - Online Health Risk  Assessments - Online Support Groups - Discussion Forums ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],- Access to own EHR - Symptom Diaries - Email follow-ups - Mobile Health reminders - Online Rx refills - Online Scheduling for Office Visits - Waiting list management Quality ratings A model for integrated eHealth Care Provider Selection  based on eRatings and preferences
“ eHealth is not (just) about improving health  care , it is about improving health”  (Gunther Eysenbach)
Thank you! Dr Gunther Eysenbach,  Email: geysenba@uhnres.utoronto.ca,   Associate Professor  Department of Health Policy, Management and Evaluation, University of Toronto; Senior Scientist ,  Centre for Global eHealth Innovation, Division of Medical Decision Making and Health Care Research;  Toronto General Research Institute of the UHN, Toronto General Hospital, Canada
Complexity in Health Care
Jones, P. (2000) Hodges' Health Career - Care Domains - Model: Health and Social Care Informatics http://www.p-jones.demon.co.uk/infone.htm  http://www.webcitation.org/5Vpx3GDuM
http://en.wikipedia.org/wiki/Scale-free_network
 
 
 
World Obesity Map http://www.iaso.org/docs/pdf/review2003.pdf http://www.webcitation.org/5VvwTOs3l
World Carbon Emissions Map
World Happiness Map
“ Healthy” Food Choices http://www.carbonfootprint.com/calculator.aspx
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
“ Unhealthy Food Choices”
“ Unhealthy” choices: 3.547 tonnes
 
“ Consumers” ,[object Object],[object Object],[object Object],Brennan & Safran. Chapter 2 Empowered Consumers.  In: Lewis, Eysenbach, Kukafka, Stavri, Jimison. Consumer Health Informatics Springer, 2005
Empowered consumers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Brennan & Safran. Chapter 2 Empowered Consumers.  In: Lewis, Eysenbach, Kukafka, Stavri, Jimison. Consumer Health Informatics Springer, 2005
Empowered consumers (2) ,[object Object],[object Object],[object Object],Brennan & Safran. Chapter 2 Empowered Consumers.  In: Lewis, Eysenbach, Kukafka, Stavri, Jimison. Consumer Health Informatics Springer, 2005
Empowerment  (political science view) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Brennan & Safran. Chapter 2 Empowered Consumers.  In: Lewis, Eysenbach, Kukafka, Stavri, Jimison. Consumer Health Informatics Springer, 2005
 
 

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Eysenbach: eHealth: Transforming the dynamics of a complex health system

  • 1. Associate Professor  Department of Health Policy, Management and Evaluation, University of Toronto; Senior Scientist ,  Centre for Global eHealth Innovation, Division of Medical Decision Making and Health Care Research;  Toronto General Research Institute of the UHN, Toronto General Hospital, Canada eHealth Transforming the dynamics of a complex health system (from a sickness model to a wellness model) Gunther Eysenbach MD MPH Gunther Eysenbach MD MPH
  • 2.  
  • 3.  
  • 4. Traditional hospital-based health care system Obesity
  • 5.
  • 6. • focussing on preventative health care and health promotion, to help keep Australians healthy and out of hospital
  • 7. These are ALL problems where eHealth plays a critical role
  • 8. Copyright ©2006 BMJ Publishing Group Ltd. Thun, M. J et al. Tob Control 2006;15:345-347 http://tobaccocontrol.bmj.com/cgi/content/full/15/5/345 Between 1991-2003, cancer mortality decreased by 12% 40% of this decrease is attributed to smoking cessation The importance of behavior change and prevention…
  • 9. eHealth can support behavior change and prevention
  • 10.
  • 11. Rewarding healthy lifestyle with “Healthmiles”
  • 12. “ Cancers that affect Indigenous Australians to a greater extent than other Australians are largely preventable (eg, through smoking cessation, Pap smear programs and hepatitis B vaccination). “ Condon et al. MJA 2004; 180 (10): 504-507 http://www.mja.com.au/public/issues/180_10_170504/con10102_fm.html
  • 13.  
  • 14.
  • 15.  
  • 16.
  • 17. eHealth is not medical (clinical) informatics Eysenbach G: Consumer health informatics. BMJ 2000;320:1713-16
  • 18. Jennings K, Miller K, Materna S. Changing health care. Santa Monica: Knowledge Exchange, 1997 Smith R. The future of healthcare systems. BMJ 1997 May 24;314(7093):1495-6
  • 19. www.jmir.org G. Eysenbach. What is eHealth? J Med Internet Res 2001; 3(2):e20 http://www.jmir.org/2001/2/e20
  • 20. „ e-Health (...) refers to health services and information delivered or enhanced through the Internet or Internet-related technologies. In a broader sense, the term characterizes not only a technical development, but also a state-of-mind, a way of thinking, an attitude, a commitment for networked, global thinking, to improve health (care) worldwide by using information and communication technology .“ What is e-health? G. Eysenbach. What is eHealth? J Med Internet Res 2001; 3(2):e20 http://www.jmir.org/2001/2/e20
  • 21.
  • 22. Efficiency and cost savings through home care? Romanov Comission Interim Report, 2002
  • 23. Intelligent Home Care System Care-O-bot ( Fraunhofer Institute for Manufacturing Engineering and Automation )
  • 25.  
  • 26.  
  • 27.
  • 28.
  • 29. Enhancing quality through consumer “control”
  • 30. Dr. med. G. Eysenbach (ey@yi.com) Universität Heidelberg, Abteilung für Klinische Sozialmedizin, Forschungsgruppe Cybermedizin Patienteninformation per Internet - eine Herausforderung für den Arzt
  • 32.  
  • 33. Patients, Physicians and the Internet The Boston Consulting Group, 2001
  • 34. How do consumers search and appraise health information on the web today? My computer told me that I can trust you, based on the ratings of your previous patients...
  • 35.
  • 36.  
  • 37. Evidence-based eHealth: There is still a dearth of evidence
  • 38.
  • 39.
  • 40. Globalization – geographic distances are meaningless
  • 41.  
  • 42. Homework tutors in Bangalore… … think about the possibilities for health
  • 43. Changing delivery of care J. E. Gray, C. Safran, R. B. Davis, G. Pompilio-Weitzner, J. E. Stewart, L. Zaccagnini, D. Pursley. Baby CareLink: using the internet and telemedicine to improve care for high-risk infants. Pediatrics 106 (6):1318-1324, 2000.
  • 44.
  • 45.
  • 46.
  • 47.
  • 48. Where clinical and preventive ehealth services meet: PHAs Clinical Medicine Health Care Delivery Preventive Medicine Public Health Personal Health Applications Patient Portals EHR/PHR Eysenbach 2008
  • 49.  
  • 50.  
  • 51.  
  • 52.  
  • 53. © Gunther Eysenbach Patient data External evidence General health information Individual health information Literature Mass Media Internet Health Record Personally Relevant Health Information (PH) Patient Physician as infomediary Patient accessible electronic health records Medical knowledge
  • 54.
  • 55.
  • 56.
  • 57. Patient data External evidence General health information Individual health information Literature Mass Media Internet Health Record Personally Relevant Health Information (PH) Patient Physician as infomediary Patient accessible electronic health records Medical knowledge
  • 58.  
  • 59. PHRs
  • 60. PHRs
  • 61.
  • 62.
  • 63.
  • 64. EMR “ Tethered” PHR/ PAEHR “ stand-alone” PHR PHR EMR Read only Read+Write/Annotate PHR PHR © Gunther Eysenbach, CC-BY
  • 65. EMR EMR PHR Different providers “ interconnected” PHR © Gunther Eysenbach, CC-BY PHR PHR
  • 66. Records at Financial institutions Personal Finance Records © Gunther Eysenbach, CC-BY
  • 67. Tang et al, JAMIA 2006
  • 68.
  • 69.
  • 70. Report recommendation from the National Committee on Vital and Health Statistics “Personal Health Records and Personal Health Record Systems” http://www.ncvhs.hhs.gov/0602nhiirpt.pdf http://www.webcitation.org/5VlINiXs3 (Feb, 2006).
  • 71.
  • 73.
  • 75. Web 2.0 , a phrase coined by O'Reilly Media in 2004 [1] , refers to a supposed second generation of Internet -based services —such as social networking sites , wikis , communication tools, and folksonomies —that emphasize online collaboration and sharing among users. O'Reilly Media, in collaboration with MediaLive International, used the phrase as a title for a series of conferences and since 2004 it has become a popular (though ill-defined and often criticized) buzzword amongst certain technical and marketing communities. http://en.wikipedia.org/wiki/Web_2.0
  • 77.  
  • 78. S-Health: Convergence of social networking technologies and e-health S–Commerce: Beyond MySpace and YouTube http://www.competeinc.com/news_events/pressReleases/168/ http://www.webcitation.org/5VuPjJxo5
  • 79.  
  • 80. EMR EMR PHR PHR PHR Different providers PHR 2.0 ® © Gunther Eysenbach, CC-BY Community Other peoples’ PHR Other peoples’ PHR Other peoples’ PHR
  • 81.
  • 82.
  • 83. “ eHealth is not (just) about improving health care , it is about improving health” (Gunther Eysenbach)
  • 84. Thank you! Dr Gunther Eysenbach, Email: geysenba@uhnres.utoronto.ca, Associate Professor  Department of Health Policy, Management and Evaluation, University of Toronto; Senior Scientist ,  Centre for Global eHealth Innovation, Division of Medical Decision Making and Health Care Research;  Toronto General Research Institute of the UHN, Toronto General Hospital, Canada
  • 86. Jones, P. (2000) Hodges' Health Career - Care Domains - Model: Health and Social Care Informatics http://www.p-jones.demon.co.uk/infone.htm http://www.webcitation.org/5Vpx3GDuM
  • 88.  
  • 89.  
  • 90.  
  • 91. World Obesity Map http://www.iaso.org/docs/pdf/review2003.pdf http://www.webcitation.org/5VvwTOs3l
  • 94. “ Healthy” Food Choices http://www.carbonfootprint.com/calculator.aspx
  • 95.
  • 96. “ Unhealthy Food Choices”
  • 98.  
  • 99.
  • 100.
  • 101.
  • 102.
  • 103.  
  • 104.  

Editor's Notes

  1. Thanks for the kind introduction. I'll try to live up to it. As you know I am mainly an ehealth researcher and have never written anything on complexity issues, change management etc, which are all important aspects in transforming the dynamics of the health system. Still, I may have something to contribute, as I think ehealth is and will be a key element in transforming any health system into a sustainable, prevention-oriented system. Thank you for that kind introduction and thank you to the organizers for the invitation to be here, it's a pleasure to be in Australia. What a pleasure to be with you here this morning. I already followed some very interesting discussions over the past 2 days at this congress and I am particularly intrigued by the your efforts in transforming the health care system from a sickness system to a wellness system (as your chair John Menadue so eloquently put it). My talk is about ehealth, and about the role ehealth can play in transforming a health care system into a sustainable, consumer-centric prevention-oriented system through empowering consumers to take more responsibility for their health. . Every time I return to Sydney I am overwhelmed by the physical beauty of this city and the phantastic wheather… My pet issue is ehealth and public health, and in the next few minutes I will show you and hopefully inspire you to develop policies and ehealth applications that support this transformation. Recurring themes in my presentation: ehealth: a more effective health care system, enables consumer empowerment and involvement, supporting prevention (EFF-EMP-PREV),, and ehealth, and my thesis here is that ehealth is more than electronic health records and medical informatics, and has a crucial role to play in transforming the health care system to a more patient/consumer centric system, where preventive medicine is part of the system.