Fabrice Mous

open source software ictivity noiv open standards standards ecabo open open source source lpi linux stichting praktijkleren odf sugarcrm crm linux professional institute government policy open standaarden interoperability government policy ictivity groep certification overheidsbeleid ictu software klantwaarde klant contact centrum customer relationship mangement outdare curriculum certificering linux certification lpic portability cloud computing open document format opendoc society enterprise-ready ict overheid 360 customer view klankbeeld klantcontact kcs customer care center ccc kcc open technologie kennisbevorderingstraject open source vendor lock-in sambo-ict data portability open standards policy open document standards open doc society integration social crm linux onderwijs friese bibliotheken it-curriculum load load11 presentatie presenteren design & delivery foss11 interoperabiliteit lockin paas portabiliteit iaas lock-in saas odf plugfest osc2010 open source conference 2010 it policies open source policies necker van naem necker salon open source migration policy open source strategie open source strategy open source licenses open source migratie open source communities open source licenties ososs heemskerk ubuntu release party ubuntu open source desktop overheidsdesktop stichting praktijleren open source licensing enterprisedb overheid en ict databases onderwijs open voor beslissers dce dupaco linuxworld 10 reasons waterschappen cop networks social communities telecom tma plugfest innovatie aanbestedingen; pdf